GN 6210 Troubleshooting
Can I pair multiple GN 6210 headsets to my base unit?
Unfortunately, this is not possible. However, in case you lose or break your
original headset, a replacement headset may be paired to the original base
unit.
Do I lose pairing if I move out of range from either my base unit or
mobile phone?
The pairing will not be lost if you move out of range, and you will be able to
link up again when you are back within range.
I’m still confused. My current Bluetooth headset can pair to more than
one device. How is the GN 6210 any different?
Yes, other headsets can pair to multiple devices. However, with those
headsets, the user must manually select the active pairing, instructing the
headset to connect to a particular device. The GN 6210’s pairings to its base
(which connects to the desktop phone) and to the Bluetooth mobile phone are
active simultaneously. This means the headset is continuously “listening” for
an incoming phone call at all times from both devices.
What happens when my mobile phone and my desk phone ring at the
same time?
If you get calls from your mobile and desk phones at the same time, the call
that is put through to the headset is the one whose signal reaches the GN
6210 first. GN Netcom offers an accessory, the GN 1000 Remote Handset
Lifter, which attaches to the GN 6210 base and the desk phone. When the GN
1000 RHL is used with the GN 6210, the headset gives you one ring tone when
the call is from the desk phone and a different tone when the call is from the
mobile phone, so you will always know which phone you are answering.
How does the headset select which device to use for outbound calls?
To make an outbound call, the user must press the multifunction button. The
length of time the button is pressed determines which phone the GN 6210
connects to. A short press of the button connects to the landline (desk phone)
and a long (2-3 seconds) press connects to the mobile phone.
I have a Nokia mobile phone, and I find it inconvenient to have to
press both the mobile’s answer button and the headset’s Multifunction
button to take calls. Can I do anything about this?
Yes, you only need to press the headset’s Multifunction button for 3 seconds to
take the call.
