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I have pairing problems even though my phone indicates otherwise
You may have deleted your headset pairing connection in your mobile phone.
Follow the pairing instructions in section 4.
I cannot use Reject call, Call on hold, Redial or Voice dialling
These functions are dependent on your phone supporting them. Please check your
phone’s manual for further details.
Will the Jabra BT330 work with other Bluetooth equipment?
The Jabra BT330 is designed to work with Bluetooth mobile phones. It can also work
with other Bluetooth devices that are compliant with Bluetooth version 1.1 or 1.2
and support a headset and/or hands-free profile.
Need more help?
1. Web:
www.Jabra.com
(for the latest support info and online User Manuals)
2. Phone toll free Monday to Friday
Toll Free No:
Australia:
1-800-083-140
(10:00 – 19:00)
China:
800-858-0789
(08:00 – 17:00)
Hong Kong:
800-968-265
(08:00 – 17:00)
Indonesia:
001-803-852-7664
(08:00 – 17:00)
Japan:
0034-800-400-594
(09:00 – 18:00)
Malaysia:
1800-812-160
(08:00 – 17:00)
New Zealand:
0800-447-982
(12:00 – 21:00)
Singapore:
800-860-0019
(08:00 – 17:00)
Taiwan:
0080-186-3013
(08:00 – 17:00)
Taking care of your headset
1. Always store the Jabra BT330 with power off and safely protected.
2. Avoid storage at high temperatures (above 60°C / 134°F) – such as in a hot vehicle
or in direct sunlight. (Storage at high temperatures can degrade performance and
reduce battery life).
3. Do not expose the headset or any of its supplied parts to rain or other liquids.
1. Using voice-activated dialing
Tap the answer/end button and then say the name of the person you wish to dial.
Not all Bluetooth phones support voice-activated dialing through Bluetooth. Check
with your phone manufacturer. You must set the voice tags on your phone to use
voice-activated dialing. For better reception, record the voice tags from the headset
if your phone allows you to do so.
2. Increase or decrease call volume
Increase or decrease volume by pressing the volume buttons. The tone volume
increases or decreases to match the call volume.
3. Redial the last number
While the headset is in standby
5
mode, press and hold the multifunction button
until you hear a series of two tones.
4. Reject an incoming call
When your phone rings, press and hold the answer/end button until you hear a
series of two tones.
5. Put a call on hold
While you’re on a call, press and hold the answer/end button until you hear a series
of two tones. Repeat to retrieve the call.
6. Call-waiting
When you are on a call and your phone notifies you of an incoming call, press and
hold the answer/end button until you hear a series of two tones.
Troubleshooting & FAQ
I hear crackling noises
For the best audio quality, always wear your headset on the same side of the body as
your mobile phone.
I cannot hear anything in my headset
• Increase the volume on the headset.
• Ensure that the headset is paired with the phone.
I cannot hear anything in my headset
• Increase the volume on the headset.
• Ensure that the headset is paired with the phone.
• Make sure that the phone is connected to the headset – if it does not connect either
from the phone’s Bluetooth menu or by tapping the answer/end button, follow the
pairing procedure (see section 3).
