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19 

Master Hunt Groups

 

The Enterprise-CS allows extensions to be pro-
grammed into Hunt Groups.  Each Hunt Group is 
assigned code and when dialed the system 
searches for the first idle extension. 

 

To Call a Hunt Group 

• 

Lift the receiver. 

• 

Wait for the dial tone. 

• 

Dial Hunt Group access code. 

or

 

• 

Press [

HUNT

] if assigned as a Multipurpose 

button. 

 

Message Waiting 

 

To Leave a Message

 

When the extension you are calling is busy or does 
not answer: 

• 

Do not hang up. 

• 

Press the [

MESSAGE

] button and  

• 

After you hear the confirmation tone, hang up. 

The [

MESSAGE

] button lamp will stay lit at the 

called extension. 

 

To Cancel Message Waiting

 

If you want to cancel a message you left at an ex-
tension: 

• 

Lift the receiver. 

• 

Press the [

MESSAGE

] button and 

, then dial 

the extension number. 

• 

After you hear a confirmation tone, hang up. 

The  [

MESSAGE

] button lamp will go out at the 

extension. 

 

Note:  This feature is not available if the [MBOX] 
key is used for voicemail access. 

 

To Answer Messages

 

When the [

MESSAGE

] button lamp is lit at your 

extension: 

• 

Lift the receiver. 

• 

Press the [

MESSAGE

] button until the desired 

extension number is displayed. 

• 

Press 

The system will automatically call back the exten-
sion that left the message. 

 

Paging 

• 

Lift the receiver or press the 

Speaker

 key. 

• 

Press the [

PAGE

] key or dial the page access 

code.  

• 

When you hear the confirmation tone, make your 
announcement by speaking into the receiver.  

• 

Hang up or press the 

Speaker

 button to end the 

page. 

 

To Access the EZDial Directory: 

• 

Press the 

EZDial 

menu key (If programmed). 

• 

Press the menu key next to the station name or 
number you wish to call.

 

 

Forward 

 

Set Forward Destination  

From the Display Menu: 

• 

Press the 

Forward 

(or 

Scroll > Fwd

)

 

menu key 

on your display. 

• 

Press 

Set

• 

Enter the Call Type you wish to forward. 

• 

CO & ICM  (Outside/Intercom). 

 

• 

CO Only (Outside).  

• 

ICM Only (Intercom). 

 

CO and ICM calls can be forwarded to different 
numbers.  

• 

Enter the Destination: 

• 

Internal

  (

Int

) - Enter the Forward Mode for 

Internal Calls. 

• 

All calls to another extension or hunt 
group. 

• 

Busy/NA (B/NA) calls to another 
extension or hunt group. 

• 

No Answer (NA) calls to another 
extension or hunt group. 

• 

Enter the extension number for forwarding. 

• 

External

  (

Ext

) - Enter the destination using 

Personal Speed Dial Codes 90-99. 

• 

Press the 

Speaker

 button to end the operation. 

 

An asterisk* will appear next to the Forward feature 
on your display when the station has been 
forwarded. 

 

Forward Status / Cancel  

To check the Forward status of your phone or to 
cancel station forwarding: 

• 

Press the 

Forward

 (or 

Scroll > Fwd

) menu 

key—only once to see the current status. 

• 

The 12i/d will first display the current forward 
status for two seconds. 

• 

Press 

Clear

, to cancel forwarding. 

• 

Press the 

Speaker 

button to end the operation. 

 

Forward—Follow-Me

 

Set Follow Me 

(From the destination extension) 

 

• 

Press the 

Forward 

(or 

Scroll > Fwd

)

 

menu key. 

• 

Press 

Follow Me (18i/d)

or

  

• 

Press 

Scroll > Follow

 

(12i/d)

• 

Enter the Call Type you wish to forward: 

• 

All Calls (CO/Intercom). 

• 

CO Only. 

• 

ICM Only. 

• 

Enter the extension number of the station to 
forward. 

• 

Press the 

Speaker

 button to end the operation.  

 

Summary of Contents for Enterprise 3.0

Page 1: ...assword Release Station Lockout Password Flexible Call Forwarding All FORWARD Call Type 1 3 1 Destination Busy No Answer FORWARD Call Type 1 3 2 Destination No Answer FORWARD Call Type 1 3 3 Destinati...

Page 2: ...re Speaker This button allows you to dial and receive outside or internal calls and talk with out lifting the receiver Mute Key When talking using the handset pressing the Mute key mutes the handset t...

Page 3: ...from getting through or ringing at your extension ePod Easy Point of Decision is used for easy access to the Display Menu navigating the Call Log and changing volume levels on your Enterprise 18i d T...

Page 4: ...To automatically redial the last outside external number you called Lift the receiver Press Scroll Speed button and dial 12i d or Press the Redial menu key 18i d only Making an Intercom Call Press the...

Page 5: ...telephone to the wall jack con nected to the local area network For a full list of Display Menu features please refer to the IP Telephone User Guide in your Iwatsu Owner s Manual LAYER 2 SWITCH Pickin...

Page 6: ...Scroll Down Set Key Scroll Left Scroll Right VMail Park 15 TUE 10 40 AM Scott Forward Call Log EZDial SpeedDial Redial X3202 22 Universal Night Answer If you need to pick up an incoming call when the...

Page 7: ...d Display Menu Access Access the display menu by selecting the corre sponding Menu key below the feature name shown on the display Enterprise 12i d Display Menu First Screen Second Screen 15 TUE 10 40...

Page 8: ...uthorized Iwatsu Dis tributor Note When a change is made to your EZDial pro gramming it is important to reset your Enterprise 18i d telephone for the EZDial change s to take effect Scroll Up Scroll Do...

Page 9: ...to end the page 8 To Access the EZDial Directory Press the EZDial menu key If programmed Press the menu key next to the station name or number you wish to call Forward Set Forward Destination From th...

Page 10: ...receiver or press the Speaker key Press the Park menu key From another extension Lift receiver or press the Speaker key Press the Park menu key Dial the extension number where the call is parked to p...

Page 11: ...ss the RECORD button Your call will begin recording to voice mail Note A four party conference call cannot be recorded To stop recording a call to voice mail While recording a call with the RECORD but...

Page 12: ...hone may be programmed to capture store and display telephone numbers and IDs from calls received with Caller ID ANI or DNIS informa tion This feature requires a Call Storage Key to be programmed on y...

Page 13: ...on To answer a call at another extension When you hear the Call Coverage tone or see the green Call Coverage lamp indication on your phone Lift the receiver Press the CALL COVERAGE button You will be...

Page 14: ...the Vmail menu key or Press the Voice Mail key on the key pad Note If you have an IX 4EVMC voice mail card installed in your system your Vmail display menu may appear with a message count i e 2 Msgs T...

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