7 Troubleshooting
7.1 Alignment troubleshooting
Symptom
Cause
Remedy
Horizontal (side-to-side) align-
ment cannot be obtained (angu-
lar or parallel).
The driver feet are bolt-
bound.
Loosen the pump's hold-down bolts, and slide the pump
and driver until you achieve horizontal alignment.
The baseplate is not
leveled properly and is
probably twisted.
1.
Determine which corners of the baseplate are
high or low.
2.
Remove or add shims at the appropriate cor-
ners.
3.
Realign the pump and driver.
Vertical (top-to-bottom) align-
ment cannot be obtained (angu-
lar or parallel).
The baseplate is not
leveled properly and is
probably bowed.
1.
Determine if the center of the baseplate should
be raised or lowered.
2.
Level screws equally at the center of the base-
plate.
3.
Realign the pump and driver.
7.2 Operation troubleshooting
Symptom
Cause
Remedy
The flow rate is too low.
The back pressure is too high.
Open the discharge valve a little further.
Reduce the resistance in the discharge
pipe. Clean the filter if necessary.
Use a larger impeller. Make sure to take
note of the available motor power.
The speed is too low.
Increase the speed. Check the available
motor power.
Compare the speed of the motor with the
specified pump speed. See the rating
place.
When you adjust the speed (frequency
transformer), check the reference value
settings.
The impeller diameter is too small.
Use a larger impeller. Check the availa-
ble motor power.
The pump and/or pipes are not com-
pletely filled with liquid.
Fill the pump and/or pipes with liquid.
Vent the pump and/or pipes.
The pump or suction/intake pipe is
blocked.
Clean the pipes.
There is an air pocket in the pipeline.
Vent the pipes.
Improve the pathway of the pipes.
The NPSH is too low.
Increase the liquid level.
Increase the suction pressure.
Reduce the resistance in the intake/
suction pipe. Change the course and
pipe size, open the shutoff valves, and
clean the filters.
Air is being sucked into the pipes.
Increase the liquid level.
7 Troubleshooting
Model 3355 Installation, Operation, and Maintenance Manual
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