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ITS Heat Pumps 

 

Domestic Heat Pump Product Manual 

 

 

 

 

 

Page  14  of   14 

 

10

 

SERVICING THE HEAT PUMP 

 
ITS heat pumps are designed to be virtually maintenance free but due to external factors (water 
quality,  air  quality,  accumulation  of  dirt  of  leaves  on  the  evaporator)  the  units  needs  to  be 
serviced at least one per year. The service mostly entails the cleaning of certain components and 
making sure all parameters are within specification thereby ensuring that the machine will have a 
long  lifetime.  When  it  comes  to  the  servicing  of  an  ITS  heat  pump,  this  must  be  done  by  an 
accredited ITS installer. Failure to have the unit serviced an accredited ITS installer may result in 
the warranty being made null and void.  

LOOKING AFTER YOUR HEAT PUMP 

 

 

Always ensure that your heat pump is kept clean of debris (leaves and other items) which 
may obstruct the inlet / outlet vents. 

 

Always ensure the unit is switched off when you wish to remove items which are stuck in 
the vent etc. 

 

Should  you  wish  to  go  on  holiday  for  periods  longer  than  2  –  3  months,  it  is  always 
recommended that you set the timer to switch the unit on for a few minutes every day. 
Doing this will prevent the pump from becoming stagnant. 

 

Keep shrubs pruned back at least 50cm around all sides of the heat pump. 

 

We can’t re-iterate it enough how important it is for you to have your heat pump serviced 
at least once a year. This will pro long the life span of the heat pump ensuring you are 
guaranteed years of water heating savings. 
 

11

 

ADVANCED RUST PROTECTION 

 

BLUCHEM TREATMENT 

 

The ITS 4.7kW domestic heat pump has a plastic shell which makes the installation along coastal 
areas  a  lot  less  prone  to  corrosion.    The  evaporator  coil  however  is  still  exposed  and  so  for 
installations  along  the  coast  or  near  to  the  ocean  (20-35km  radius)  ITS  Solar  highly  recommend 
that all heat pumps be coated with BluChem or other ITS approved anti-corrosion coating.  
 
For more information on BluChem please visit: 

www.bluchem.co.za

 

 

The application of a high quality corrosive resistant coating such as BluChem will -  

 

Reduce electricity cost due to effective unit operation.  

 

Reduced overall maintenance cost.  

 

Lengthen product life expectancy of the outdoor unit. 
 

12

 

WARRANTY 

 

All ITS heat pumps come with a standard twelve month warranty and a limited extended five year 
warranty effective from the date of purchase. To view the full warranty, please visit our website 
– 

www.itssolar.co.za

 

 

Summary of Contents for ITS-11.8HD

Page 1: ......

Page 2: ...and call your dealer for assistance Do not insert fingers rods or other objects into the air inlet or outlet fan covers When the fan is rotating at high speed it may cause injury as well as damage th...

Page 3: ...is document without prior warning It is the user s responsibility to ensure that the appropriate issue of this document is being used ITS does not accept responsibility for loss or damage alleged to h...

Page 4: ...TEGRATION TECHNOLOGY 6 5 PERFORMANCE DATA 8 6 INSTALLATION SPACING 9 7 SYSTEM OPERATION 10 7 1 HEAT PUMP POWER ON 10 7 2 HEAT PUMP OPERATION LOGIC 11 7 3 ADJUSTING THE SET POINT TEMPERATURE 11 7 4 SET...

Page 5: ...T OPERATION AND AESTHETICALLY PLEASING ITS Heat pumps are design for low operating noise and can be installed anywhere around the house USES UP TO 75 LESS HOUSEHOLD ENERGY IN HEATING YOUR WATER Due to...

Page 6: ...latively high the efficiency is going to be at least 3 times that of an element heated water system Even in the colder climates like northern Europe heat pumps are extensively used in domestic applica...

Page 7: ...clearly be seen that when using the standard way of integrating the heat pump the temperature almost immediately starts to drop as water is being used Practically if for example the user was taking a...

Page 8: ...75 110 325 475 650 3 4 3 4 1 1 1 80 90 100 220 220 900 900 920 830 830 52 52 52 58 58 L 760 960 1110 670 670 W 260 360 470 660 660 H 620 600 690 960 960 L 830 980 1165 740 740 W 308 400 485 700 700 H...

Page 9: ...ovided with it or it can be mounted on a wall using the brackets available from ITS Solar The heat pump should be installed in places with sufficient space and good ventilation the warmer the better I...

Page 10: ...PUMP POWER ON When the power to the heat pump is switched on the controller will display the full screen for a few seconds This shows that all segments are working on the display and power is connecte...

Page 11: ...n pump After about 1 minute the compressor will start and the unit will start to generate heat The heat pump will first re circulate water through itself via the loading valve till the outlet water is...

Page 12: ...o adjust Press clock again to fix the hour on the timer to start the unit Do the same to set the Minute timer After TIMER ON is completed press clock to activate TIMER OFF setting 00 00 and OFF icon w...

Page 13: ...oil Temperature point to start defrosting 0 30 C 7 parameter 4 System Coil Temperature point to stop defrosting 2 30 C 13 C parameter 5 Defrosting cycle 1 12Min 8Min parameter 6 Heat Pump running cont...

Page 14: ...few minutes every day Doing this will prevent the pump from becoming stagnant Keep shrubs pruned back at least 50cm around all sides of the heat pump We can t re iterate it enough how important it is...

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