UPDATE, RESTART, AND ERASE
Update Smartwatch Firmware
If there is a new firmware update available for your iTouch Explorer 3 Smartwatch, you will receive a pop-up notification
to download it within the iTouch Wearables App. If you do not receive said notification, tap the ‘Menu’ icon and then
select settings. Scroll down to Update Firmware where you will see a red dot on the Update Firmware tab, signifying that
an update is available. Tap the Update button to begin updating your iTouch Explorer 3 Smartwatch. Be sure that your
smartwatch remains within Bluetooth range of your phone while updating. Once your update is completed, your watch
will automatically reset.
Restart Your Smartwatch
If you can’t sync your iTouch Explorer 3 Smartwatch, or if you have trouble with connected GPS or tracking stats, you
can restart your smartwatch from your wrist. From the main
watch
face, swipe down to reveal the notification panel and
tap on settings. When in settings, scroll down to ‘Power Off’ and tap on it. Tap on the blue check mark that appears next
to power off your smartwatch. Allow your device a few minutes to fully shut down. Then tap and hold the screen of your
smartwatch for 3-5 seconds to turn it back on to complete your restart.
Reset Your Smartwatch
If restarting the smartwatch doesn’t address the issue, tap Reset option found in the power menu to reset your iTouch
Explorer 2 smartwatch and clear all data on it.
Wear And Care
All iTech Wearable products are meant to be worn all day and night, so it’s important to follow a few
simple guidelines as you wear and care for your smartwatch.
To keep your band clean and your skin happy, we recommend the following tips:
•
Clean your band and wrist regularly - especially after intense workouts or sweating.
•
Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand
soap, dish soap, hand sanitizer, cleaning wipes or household cleaners, which could get trapped
beneath the band and irritate your skin.
•
Always pat dry the band before putting it back on.
Although the iTouch Explorer 3 Smartwatch is IP67 water resistant, it is not IP68 waterproof which means you should not submerge your
smartwatch in water deeper than one meter for longer than 30 minutes. We advise not to swim with your smartwatch. However, your
iTouch Explorer 3 Smartwatch can withstand many splashes, rain, and daily activities such as washing dishes. If your smartwatch gets wet,
we advise you to remove it until dry. It is not good for your skin to wear a wet band for long periods of time.
Not a medical device. This device and related software are not intended for use in the diagnosis of disease
or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should not interpret or
take clinical action based on the device output without consultation of a qualified healthcare professional.
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