Troubleshooting
59
The Auto Reconnect function of Bluetooth does not
work
•
This may not work with some Bluetooth-enabled
devices. In that case, pair the unit and the Bluetooth-
enabled device and then play again
NET/USB Function
Cannot access the network server
•
When NET is blinking, the AV receiver is not properly
connected to the home network.
•
Make sure your network server has been started up.
•
Make sure your network server is properly connected to
the home network.
•
Make sure your network server is correctly set.
•
Make sure that the router LAN side port is properly
connected to the AV receiver.
•
Make sure that the correct IP address is allocated in
"7.Hardware Setup" - "Network".
Playback stops while listening to music files on the
network server
•
Make sure the network server is compatible with this
unit.
•
When the PC is serving as the network server, try
quitting any application software other than the server
software (Windows Media Player 12 etc.).
•
If the PC is downloading or copying large files, the
playback may be interrupted.
Cannot access the Internet radio
•
Certain network service or contents available through
the unit may not be accessible in case the service
provider terminates its service.
•
If a specific radio station is unavailable for listening,
make sure the registered URL is correct, or whether the
format distributed from the radio station is supported by
the AV receiver.
•
When NET is blinking, the AV receiver is not properly
connected to the home network.
•
Make sure that your modem and router are properly
connected, and make sure they are both turned on.
•
Make sure that connecting to Internet from other
components is possible. If connecting is not possible,
turn off all components connected to the network, wait
for a while, and then turn on the components again.
•
Make sure that the router LAN side port is properly
connected to the AV receiver.
•
Make sure that the correct IP address is allocated in
"7.Hardware Setup" - "Network" on the unit.
•
Depending on ISP, setting the proxy server is necessary.
•
Make sure that the used router and/or modem is
supported by your ISP.
Cannot connect to the AV receiver from a Web
browser
•
Make sure that the IP address of the AV receiver is
correctly input to the Internet browser.
•
When DHCP is used for allocating the IP address, the IP
address of this AV receiver may have been changed.
•
Make sure that both AV receiver and PC are properly
connected to the network.
USB storage device is not displayed
•
Make sure that USB storage device and USB cable are
securely plugged to the USB port of this AV receiver.
•
Remove the USB storage device from the AV receiver
once, and then try re-connecting.
•
Performance of the hard disk that receives power from
the USB port of the unit is not guaranteed.
•
Depending on the type of format, the playback may not
be performed normally. Check the type of the file formats
that is supported.
•
USB storage device with security functions may not be
played.
Others
Power consumption in standby mode
•
In the following cases, the power consumption in
standby mode may reach up to a maximum of 5 W:
– When "Network Standby" in "7.Hardware Setup" -
"Network" is set to "On".
– When "HDMI CEC (RIHD)" is set to "On". (Depending
on the TV status, the AV receiver will enter normal
standby mode.)
– The "HDMI Through" setting is set to other than "Off".
– When "Wakeup via Bluetooth" in "7.Hardware Setup"
- "Bluetooth" is set to "On".
•
The power consumption in standby mode may be larger
than the value above while the MHL (Mobile High-
definition Link) enabled mobile device connected to the
AUX Input HDMI/MHL jack is being charged.
The sound changes when I connect my headphones
•
When a listening mode other than Direct or Mono is
selected, connecting a headphone automatically selects
Stereo.
How do I change the language of a multiplex source
•
Select "Main" or "Sub" for "Multiplex Input Channel" in
"3.Audio Adjust" -"Multiplex/Mono".
The RI functions do not work
•
To use RI, you must make an RI connection and an
analog audio (RCA) connection between the component
and AV receiver, even if they are connected digitally.
•
While Zone 2 is selected, the RI functions do not work.
The functions System On/Auto Power On and Direct
Change do not work for components connected via RI
•
These functions do not work when Zone 2 is turned on.
When performing Automatic Speaker Setup, the
measurement fails and the message "Ambient noise is
too high." is displayed.
•
This can be caused by a malfunction in your speaker
unit. Check if the unit produces normal sounds.
The display is dark
•
Make sure that Dimmer function is not working. Press
DIMMER button and change the brightness level of the
display.
The following settings can be made for the
composite video inputs
•
While holding down the input selector button to
configure, press Home once at a time until "Video ATT:
On" appears on the display. To resume the setup, repeat
the above described step until "Video ATT: Off" appears
on the display.
This setting is possible for input selectors assigned
with one of the video inputs "VIDEO 1" to "VIDEO 3" in
"1.Input/Output Assign" - "Composite Video Input". If you
have a game console connected to the composite video
input, and the picture is not very clear, you can attenuate
the gain.
Video ATT: Off: (Default).
Video ATT: On: (Gain is reduced by 2 dB.)
