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Warranty
This Limited Warranty extends to the original purchaser of the system only. This warranty covers all Manufacturer-
supplied items only that prove to be defective in material, workmanship, or factory preparation. This warranty covers
parts only; all labor is excluded from this warranty, including, but not limited to, services related to the removal,
replacement, installation, adjustment, maintenance, and/or repair of the unit or its components items. excludes all non-
Manufacturer labor required for any servicing of the unit, including, but not limited to, servicing related to installation,
adjustment, maintenance, and repair of the unit. This warranty applies only for the first full calendar year from date of
purchase. The following items are excluded from this warranty: membranes, filters, O-rings, and all other parts or
components that require regular replacement as a result of ordinary usage.
Disclaimers: This Limited Warranty applies only if the system is installed, used, and maintained in compliance with all
instructions and requirements enclosed with the system. This warranty will be void for failure to observe the following
conditions:
1. The system is to be used with potable water supply only.
2. Feed water pressure to the unit is no less than 45 PSI (30 PSI for systems with built-in booster pump) and no greater
than 70 PSI.
3. The system is to be used on water supplies with chlorine concentrations of 1.0 mg/L (ppm) or less.
4. Feed water temperature to the unit must be no less than 40°F and no more than 100°F.
5. Total dissolved solids (TDS) in feed water must be less than 750 mg/L (ppm).
6. Feed water must have a pH between 4 and 8.
7. Turbidity must be less than 1.0 NTU.
8. SDI must be less than 5.
9. Feed water must be completely free of iron, manganese or hydrogen sulfide.
While the testing was performed under standard laboratory conditions, actual performance may vary. The Manufacturer
does not know the characteristics of your water supply. The quality of water supplies may vary seasonably or over a
period of time. Your water usage may vary as well. Water characteristics can also change if the drinking water
appliance is moved to a new location. The Manufacturer assumes no liability for the determination of the proper
equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our
behalf.
This Limited Warranty does not cover any Manufacturer-supplied items that are defective as a result of the use of
improper parts, equipment or materials. This warranty does not cover alterations or modifications of the unit or failure
of a unit caused by such alterations and modifications.
This Limited Warranty does not cover malfunctions of the unit due to tampering, misuse, alteration, lack of regular
maintenance, misapplication, fouling due to hydrogen sulfide, manganese or iron, scaling from excessive hardness,
turbidity greater than 1.0 NTU, Silt Density Index (SDI) greater than 5.0 SDI, or excessive membrane hydrolysis due to
chlorine levels in excess of 1.0 mg/L (ppm). In addition, damage to the unit due to fire, accident, negligence, act of God,
or events beyond the control of the Manufacturer are not covered by this warranty.
Incidental and Consequential Damages Limitation: The Manufacturer will not be responsible for any incidental or
consequential damages as a result of the failure of this unit to comply with express or implied warranties or any defect
in the unit, including but not limited to, lost time, inconvenience, damage to personal property, loss of revenue,
commercial losses, postage, travel, telephone expenditures, or other losses of this nature. In case some states do not
allow the exclusion or limitation of incidental or consequential damages, you may choose to return the system. If you
choose to keep it, you insist this exclusion STILL apply to you.
Owner’s Warranty Responsibilities: As a condition of this Limited Warranty, the owner must ensure that periodic
maintenance of the system is performed as described in the literature enclosed with the system. Neglect, improper
maintenance, abuse, modification, or alteration of the unit will invalidate this Warranty. Should your unit develop a
defect or otherwise fail to perform in accordance with this warranty, you should contact the retailer from whom the
product was originally purchased.
Implied Warranties: The implied at-law warranties of merchantability and fitness for a particular purpose shall
terminate on the date one year after the date of purchase.
NOTE: IN CASE SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, YOU MAY CHOOSE TO RETURN THE SYSTEM. IF YOU CHOOSE TO KEEP IT, YOU AGREE THAT
THE ABOVE LIMITATIONS STILL APPLY TO YOU.
