
31
TROUBLESHOOTING
Problem
Possible Cause
Solution
No action or
image after
powered on
Power supply failure
Check power supply
Power adapter damaged
Replace power adapter
Power cable connection got
loosen
Check & reconnect
No self-testing
after powered
on, or with motor
noise
Power cable is too long
Use a shorter cable
Power adapter damaged
Replace power adapter
Mechanical failure
Repair
After power on,
self-test
successfully, but
not controllable
Wrong address / protocol /
baud rate
Check & set again
Video loss when
pans / tilts /
zooms
Power cable is too long
Use a shorter cable
Power adapter damaged
Replace power adapter
Video cable not properly
connected
Replace with a good video cable