ICP 4030 iMC-P
51
/71
January
2018
9 Remote diagnosis
For remote diagnosis via the World Wide Web (Internet), please get in touch with our
service department:
E-mail:
Tel.
+49(6659)981800
The latest version of TeamViewer ® is used as a communication tool for remote
diagnosis.
A prerequisite for the remote diagnosis via the Internet is the
connection of the control PCs / 3 / in the control cabinet of your
CNC machine / CNC basic machine to the Internet. To this end,
each control PC is equipped with an Ethernet port.
The connection is established via the internet in three steps:
1.
Step
You contact by phone or email our support team and ask for a consultation.
The operator on the CNC machine becomes the
subscriber
, the
isel-
service
technician acts as an
adviser
.
2. The subscriber starts the Windows programme on the control PC.
"
TeamViewerQS_de.exe
“.
You will find this service programme under:
C:\CNCWorkbench\Tools\TeamViewer
The programme responds as follows:
3. Tell the
consultant
the
ID
and
password
by telephone.
After a successful connection set-up, remote diagnosis can begin.
Summary of Contents for ICP 4030 iMC-P
Page 39: ...ICP 4030 iMC P 38 71 January 2018 7 Open processing programme here the NCP file Isel ncp ...
Page 40: ...ICP 4030 iMC P 39 71 January 2018 Result text view ...
Page 41: ...ICP 4030 iMC P Result graphic view 40 71 January 2018 8 for safety sake reference Z axis ...
Page 61: ...ICP 4030 iMC P 69 71 January 2018 14 1 Structure axis systems X Axis ...
