NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE
31
PROBLEM
CAUSE(S)
SOLUTIONS
4. Blowers will not operate when the ON/OFF start button
is depressed.
A) There is no power to the stove.
B) There is no power to the control board.
C) The low limit thermal switch has failed in the
closed position.
A) Check that the stove is plugged in to the wall
outlet.
B
1
) Check if the house circuit breaker has tripped.
B
2
) Check the wire connections on the high limit
thermal switch and control board.
C) Have your IHP dealer replace the low limit
thermal switch.
5. There is soot or fly-ash in the house.
A) The window is being cleaned when the stove is
operating.
B) There is leakage at the joints between the
combustion blower, connection or exhaust pipe
connections. This will be evidenced by dust on
the impeller of the room air blower, and in the
heat exchanger area.
C) The vacuum cleaner is leaking.
A) Turn down the room air blower or turn off stove
before cleaning to prevent dispersion of ash and
soot into the room.
B) Seal up any leaks in the exhaust system with
room temperature vulcanizing high temperature
silicone sealer (RTV).
C) DO NOT use a standard household vacuum or
“shop vac” as the filters will leak the fine particles
of ash into the home. Clean the stove with an
approved ash vacuum ONLY.
6. Stove will not light.
A) The igniter element may have failed.
B) There is not enough pellets in the UltraGrate.
A) Check igniter element fuse in rear stove
compartment. Call your IHP dealer. See
Lighting
Procedure Without Igniter
,
Page 20.
B) Prime the feed system (see
Pre-lighting Instruc-
tions, Page 20).
7. Fault
A) The low limit thermal switch is not operating
correctly (stuck in open position)
B) Stove has run out of fuel.
C) A disk has tripped / pressure switch.
A) Have your IHP dealer replace the low limit
thermal switch.
B) Refill hopper.
C) Blower intake, exhaust passages and/or venting
system needs cleaning (follow routine and annual
maintenance procedures).
8. Blowers run continuously
A) Wire harness and/or control board has been dam-
aged – unplug stove and contact dealer.
A) Contact your local IHP dealer.
9. Blinking red lights on control board LED’s.
A) Thermostat circuit in not closed
A
1
) If a wall thermostat is not installed, a jumper
is required between the 2 thermostat terminals
(see
Figures 7 and 8 on Page 10)
. If the jumper is
missing contact your IHP dealer.
A
2
) The wall thermostat (if used) is defective or
there is a break in the connections or thermostat
wire.
QUALIFIED TECHNICIANS ONLY
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
TROUBLESHOOTING
Summary of Contents for 32FS
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