20
Troubleshooting Guide
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- If the iQ CLiQ does not turn on, the batteries may need to be
replaced.
- With an average usage of 3 hours a day, the batteries will need to
be replaced every 4 weeks.
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water. Dry the unit with a towel thoroughly before using. To clean
the handheld transmitter, wipe down the outer casing with a damp
cloth.
- When the battery is low on the iQ CLiQ handheld transmitter, the
LED indicator light will go from green to red when any of the
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the LED indicator will steadily blink red, every 4 seconds.
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- During storage, remove the batteries from both the handheld
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your units in room or slightly warmer temperatures. Do not
transport the unit exposed in extreme climates.
2. My dog is not reacting to the collar.
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- Be sure the collar strap is tight enough so both contact points are
touching the dog’s skin.
- The unit may not be making proper contact with your dog’s skin
because the coat is too thick and or long. The iQ CLiQ does not
have an option for longer contact points so you may need to trim
the hair on your dog’s neck, so both contact points are touching
the skin.
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