P1D Wireless Broadband Modem User Manual
- Page 27 of 47 -
Appendix C – Frequently Asked Questions
Q.
W
HERE CAN
I
FIND A COVERAGE MAP
?
A.
Contact your Service Provider.
Q.
H
OW DO
I
CHANGE MY SERVICE LEVEL
?
A.
Contact your Service Provider.
Q.
H
OW DO
I
REBOOT THE
W
IRELESS
B
ROADBAND
M
ODEM
(
WHEN THE POWER BUTTON DOES NOT
RESPOND
)?
A.
Press the button on the top of the modem for 2 seconds.
Q.
H
OW DO
I
SET COOKIE PREFERENCES ON MY BROWSER
?
A. Using Netscape Navigator:
Go the browser drop-down
Edit
menu and select
Preferences
. Click on the
Advanced
heading. Go to the
Cookies
box and click on
Accept all cookies
. After successful registration,
you may return to
Edit>Preferences>Advanced
and click on
Disable cookies
.
A. Using Microsoft Internet Explorer:
Go to the browser drop-down
Tools
menu and select
Internet Options
. Click on the
Security
tab. Click on the
Custom Level
button. Scroll down to the
Cookies
heading. Click on
Enable
to accept all cookies. After successful registration, you may return to
Tools>Security>Custom
Level
and click on
Disable
.
Q.
H
OW DO
I
SET MY HOME PAGE
?
A. Using Microsoft Internet Explorer:
Go to the browser drop-down
Tools
menu and select
Internet Options
. Select the
General
tab. Click
Use Current
in the
Home Page
area if you are currently viewing the Web page you
want as your home page. If you are not viewing the web page you want to use, type in the URL
(Universal Resource Locator -- the web address) of the web page you want to use as your
home page. Click
OK
.
P1D Wireless Broadband Modem User Manual
- Page 28 of 47 -
A. Using Netscape Navigator:
Click on the
Options
menu and select
General
Preferences
. Select the
Appearance
tab. In
the
Startup
box, type in the address of the web page you want to use as your home page.
Click
OK
.
Q.
H
OW WILL
I
KNOW WHEN TO UPGRADE MY
PC
SOFTWARE
?
A.
Your Service Provider can provide details about the web site to access. Information
regarding PC Software upgrade alerts will be provided at that time.
Q.
H
OW DO
I
PERFORM A
W
IRELESS
B
ROADBAND
M
ODEM
PC
S
OFTWARE
U
PGRADE
?
A.
Using the Wireless Broadband Modem Dialler, establish a connection to the internet. On
the Wireless Broadband Modem Dialler change to the
Tools
tab, and press the button labeled
“Download and Install Upgrade”. This will automatically check to see if there is a newer
version of software, and if one is available it will be automatically downloaded to the computer
with the progress of the download being displayed using the sliding bar.
Q.
H
OW WILL
I
KNOW WHEN TO UPGRADE MY
W
IRELESS
B
ROADBAND
M
ODEM
?
A.
Using the Wireless Broadband Modem Dialler, establish a connection to the internet.
On the Wireless Broadband Modem Dialler change to the
Tools
tab, and press the
button labeled “Download and Install Upgrade”. This will automatically check to see if
there is a newer version of software and if one is available, it will be automatically
downloaded to the computer.
Q.
H
OW DO
I
PERFORM A
W
IRELESS
B
ROADBAND
M
ODEM
U
PGRADE
?
A.
Having used the Wireless Broadband Modem Dialler to obtain any new software
available for the upgrade of the Modem, disconnect the current internet connection.
The button “Upgrade Modem” should now be highlighted. Pressing this Upgrade
Modem button will start the download of the new software to Modem and the progress
of the download will be displayed on the progress bar. This may take a number of
minutes to complete.
Q.
A
RE ANY
M
ODEM ACCESSORIES AVAILABLE
?
A
. Access the IPWireless web site at www.ipwireless.com to view available accessories.
