iPECS LIP-7024LD User Manual Download

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LIP-7024LD

User

Guide

9. Miscellaneous

Features

9.1

Background Music and Music on Hold

Two audio sources can be connected to the system. These sources or

an internal source provide input for Background Music (BGM) and Music

On Hold (MOH). In addition, a recorded message from the VMIM can

be used. BGM is played over the speakers of the iPECS Phone when

the station is idle. MOH is played to callers placed on

Hold

There are four possible selections for BGM and MOH:

1: Off
2: Source

BGM1

3: Source

BGM2

4. VMIM

message

OPERATION

To turn on Background Music:

•

Press

HOLD

SAVE

to cycle through the BGM selections.

9.2

Using Internal, External and Meet-Me Paging

The User can broadcast announcements to other stations and/or

external speakers. Stations are assigned to one or more of the Internal

Page Zones. The system has two External Page Zones that can be

connected to external speakers.

Page Zone codes are:

Internal Page Zones:

iPECS

100

501-510

iPECS 300 & 600 501-535

Internal All Call Page

543

External Page Zones

545-546

External All Call Page

548

All Call Page

549

If the desired Page Zone is busy, the User can elect to be recalled when

their turn comes in the queue. Users can also request a paged party

answer the Page using Meet-Me Paging. In this case, the paged party

may answer the page from any phone in the system by dialing the Meet-

Me code.

４２

Summary of Contents for LIP-7024LD

Page 1: ...LIP 7024LD Users Guide ...

Page 2: ... Incoming Calls １２ 3 8 Forwarding Calls １３ 3 8 1 Forwarding calls to another Station or Voice Mail １３ 3 8 2 Forwarding calls to an external number １４ 3 8 3 Forwarding callers to a Text Message １５ 4 PLACING A CALL １７ 4 1 Internal Calls １７ 4 1 1 Placing Intercom calls １７ 4 1 2 Using Camp On when calling a busy station １７ 4 1 3 Leaving a Message Wait １８ 4 2 External Calls １９ 4 2 1 Placing external CO...

Page 3: ... MESSAGES SEND SMS ３１ 6 1 Responding to a Station Message Waiting Indication ３１ 6 2 Responding to a CLI Message indication ３２ 6 3 Getting Voice Mail Messages ３２ 6 4 Sending and Receiving Short Text Messages ３３ 7 USING THE DISPLAY MENU ３５ 7 1 Ez Menu ３６ 7 2 Phone Book ３６ 7 3 Schedule ３７ 7 4 Customize ３７ 7 5 Setting ３８ 7 6 Voice Mail ３９ 8 REMOTE SYSTEM ACCESS ４０ 8 1 Direct Inward System Access DISA ...

Page 4: ...N features ４７ 10 2 2Using ISDN Supplementary Services ４８ 10 2 3Activating ISDN Caller ID Restriction ４８ 11 SETTING FEATURES FLEX BUTTONS ４９ 11 1Entering Station Program Data ４９ 11 2Assigning Features to Flex Buttons ４９ 12 APPENDIX A FLEXIBLE NUMBERING PLAN ５０ 13 APPENDIX B USER PROGRAM CODES ５３ iii ...

Page 5: ... and then to more advanced features Each section includes a brief and basic description of each feature and step by step operations The operations shown in this guide use the system s base default Numbering Plan Your Numbering Plan may be different Some features may not be available for you to access or may be subject to certain limitations based on the set up of the system Under certain operation...

Page 6: ...ed with the 3 Soft buttons just below the display The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons In the remainder of this User Guide the Fixed or Flexible but...

Page 7: ...User Guide iPECS LIP 7024LD Diagram Interactive LCD Handset Flex buttons 3 Soft buttons Navigation button Microphone Speaker Fixed Feature buttons Speaker Hold Save Speed Trans Pgm Dnd Call Back Volume Dial pad ３ ...

Page 8: ...LIP 7024LD User Guide iPECS LIP 7024LD Connections iPECS Phone LAN connection iPECS Phone to PC connection iPECS Phone headset jack iPECS Phone Handset jack connection ４ ...

Page 9: ...ar The middle section consists of 2 lines which are used to convey information to you They provide date time and station number display while idle It will also provide called calling name number display feature status etc The lower section which consists of a single line is an interactive menu to guide you through feature access and User Program selections With the Menu Navigation button you can a...

Page 10: ...ing the Speakerphone Mute the microphone using the Mute Soft button When Mute is active the Mute Soft button toggles to Speak which is used to turn off Mute With Auto Speaker Select activating or accessing a feature by pressing its button will activate the Speakerphone automatically When using a Headset the SPEAKER button controls the ON OFF hook state for the phone OPERATION To activate the Speak...

Page 11: ...BTU and then the headset must be enabled for use Operation of the iPECS LIP 7024LD with the headset is the same as with the Speakerphone merely use the Speaker button to go ON and OFF hook NOTE during the pairing operation the headset and phone should be as close as possible but not more than 1 meter apart OPERATION To pair the wireless headset to the BTU Press the TRANS PGM button Dial 3 Press th...

Page 12: ...ding call coverage for other users you may also receive Station Call Coverage calls Calls placed on Hold including Transfers parked calls etc will recall if left on hold for too long ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone in Hands free HF mode after the splash tone and announcement speak normally into the microphone In the Privacy PV mode lift ...

Page 13: ... the Voice Over announcement at the same time Respond to any of these Off hook Signals in one of several ways place the existing call on Hold and respond to the new incoming call activate One time DND send a Silent Text Message or ignore the new call Silent Text Message requires a TEXT MESSAGE button and cannot be sent to a SLT or other non display terminal The Attendant or Secretary may use Intru...

Page 14: ...ce mail to record a message talk with the caller and record the conversation in the mailbox or answer the call and disconnect the Voicemail The AME feature is only available when using the iPECS VMIM VSF Voice Mail a MUTE and AME button are required OPERATION To assign an AME button Ring Mode TRANS PGM FLEX 564 0 HOLD SAVE Speaker Mode TRANS PGM FLEX 564 1 HOLD SAVE To screen a call in Ring mode P...

Page 15: ... System memory Press TRANS PGM Dial 1 for Ring Tones Dial 5 for Ring Tone download Dial the phone s memory location to receive the tone 5 8 Dial tone number 0 9 tone is heard Press HOLD SAVE to download To select a Ring Tone from phone memory Press the TRANS PGM button Dial 1 for Ring Tones Dial 1 or 2 for Internal or External ring Dial tone number 1 8 Press HOLD SAVE to make the selection 3 5 Ans...

Page 16: ...inging station the call will be connected To answer a call ringing at a station in your group Lift the handset Dial 566 Group Call Pick Up code the call is connected 3 7 Using Do Not Disturb DND to Block Incoming Calls When you need quiet activate Do Not Disturb and the phone will block incoming calls Internal callers will receive a fast busy tone and the display will show the DND status Activate ...

Page 17: ...No Answer timer 4 Busy No Answer forwards calls if the station is busy or does not answer within the No Answer timer When you forward calls from a different station you may need to enter your Authorization Code Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail OPERATION To activate Call Forward from your phone to another phone or i...

Page 18: ...or does not answer within the No Answer timer When you forward calls from a different station or a remote location you may need to enter your Authorization Code In addition from a remote location you must access the system through a DISA enabled CO line OPERATION To activate Call Forward Off Premise forward to an external number from your phone Lift the handset Press the Fwd Soft button Dial the t...

Page 19: ...cters Ten can be assigned by the Attendant and one assigned by you In addition there are ten fix Pre Defined Text Messages some allow auxiliary input for time date etc as shown in message list Message 01 LUNCH RETURN AT hh mm Message 02 ON VACATION RETURN AT DATE mm dd Message 03 OUT OF OFFICE RETURN AT TIME hh mm Message 04 OUT OF OFFICE RETURN AT DATE mm dd Message 05 OUT OF OFFICE RETURN UNKNOW...

Page 20: ...e Fwd Soft button Press forward canceled To program the Station Custom Message 00 at your station Press TRANS PGM Dial User Program feature code 52 Enter Message contents up to 24 characters Refer to Station Speed Dial Character entry chart Press HOLD SAVE message saved １６ ...

Page 21: ...ediate or delayed allowing you to take other actions during the delay Otherwise you may press another Flex button before going off hook to override Prime Line Preference If you go off hook and take no action Intercom dial tone will time out and after receiving Howler Tone your phone will be placed out of service in Intercom Lock Out You must hang up to return to an idle state OPERATION To place an...

Page 22: ...up To make a Voice Over announcement to a busy station Dial after splash tone speak 4 1 3 Leaving a Message Wait If the called user does not answer or is in DND mode you may leave a Message Wait The called user will receive a Message Wait indication the LED of the CALL BACK button will flash OPERATION To activate Message Waiting Press the CALL BACK button and hang up １８ ...

Page 23: ...e Switchover changing to DTMF style dialing for banking services etc When placing an IP call you must dial an IP address using in place of the dot If Least Cost Routing is set up the number you dial will be analyzed and the system will place the call on the least expensive route You may be assigned Dialing and or CO IP Line Access Restrictions in which case you will receive error tone if you attem...

Page 24: ... comes available the Station will be notified with ringing 4 2 3 Account Codes Tracking External calls for billing In some cases you or your company may desire to track calls for billing or other purposes You may enter an Account Code which is output from the system to a printer in the SMDR report You must have an Account Code Flex button see Assigning features to Flex buttons OPERATION To enter a...

Page 25: ...COS Press TRANS PGM Dial 22 User Program code Dial your Authorization code Press HOLD SAVE 4 2 5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS The Walking COS dialing restriction levels are applied for a single call only For multiple calls you will need to reactivate Walking COS or use the Flash button to regain CO IP ...

Page 26: ...Save Number Dial buffer for convenient dialing at a later time The Save Number is stored until you save new number OPERATION To place a call using Save Number Dial Lift the handset Press the SPEED button Dial To store a number in the Save Number Dial While on an outgoing external call press SPEED twice 4 3 3 Using System Speed Dial Numbers The iPECS 100 system has memory allocated for 800 System S...

Page 27: ...IP 7024LD User Guide To place a call using System Speed Dial Lift the handset Press the SPEED button Dial the desired System Speed Dial bin number 200 999 for iPECS 100 or 2000 4999 for iPECS 300 600 ２３ ...

Page 28: ...as 1st digit The system will generate a flash on the CO line CALL BACK as 1st digit Send digits as ISDN Keypad Facility message as 1st digit Display Security the stored number will not be displayed when used not as 1st digit Dial Pulse to Tone Switchover the system will switch from pulse to tone dialing When entering a Speed Dial a 16 character name may be associated with the number for Dial by Na...

Page 29: ...group Dial the desired number Press HOLD SAVE Enter the associated name if desired using the Character Entry chart Press HOLD SAVE 4 3 5 Using Dial by Name and Entering your Name Dial by Name employs three Directories Intercom User or Station Speed Dial and System Speed Dial To allow others to contact you via the Intercom directory you must enter a name for your station up to 12 characters OPERATI...

Page 30: ...f retries is attempted this is Automatic Called Number Redial ACNR For each retry the system will activate your speaker then place the call with the microphone muted When the remote end answers you must select the Speak Soft button or lift the handset Either of these actions will cancel the ACNR request as well as connect you to the remote party OPERATION To set up an ACNR while on an outgoing cal...

Page 31: ...p For Screened Call Transfer at answer or Splash tone announce call 5 2 Call Hold Placing a call in a waiting state You may place an active Internal or External call in one of several holding states In System Hold other non restricted stations may pick up the call In Exclusive Hold only the holding station may pick up the call The system is assigned a preferred hold type System or Exclusive You ma...

Page 32: ...l A Conference can be placed on Hold and is subject to Hold Recall You may also use the Conference operation to join 2 external parties in a private conversation This is an Unsupervised Conference which is not subject to the normal Hold Recall operation OPERATION To establish a Conference Establish call with one of the desired conference parties Select the Conf Soft button Establish call with the ...

Page 33: ...ft the handset Dial 59 Conference Room entry code Dial the Conference Room Number Dial the Conference Room password To delete a Conference Room Press the TRANS PGM button Dial 54 delete Conference Room code Dial the Conference Room number 1 9 Dial the Conference Room password Press HOLD SAVE to delete the Conference Room 5 5 Call Park Placing a call on Hold to Page A user may transfer an active CO...

Page 34: ...il Box OPERATION To activate Two Way Record while on a CO IP call Use the Navigation button to display the next Menu and select the Record Soft button record warning tone is heard and recording starts To stop Two Way Record while on a CO IP call Use the Navigation button to display the next menu and select the Record Soft button or Hang up return to idle ３０ ...

Page 35: ...hen you do not answer or your phone is in DND A flashing MSG LED on the iPECS Phone indicates a Message Waiting As a further notification a Message Wait Reminder Tone can be provided You may review and delete messages as well as respond with a call back OPERATION To review your Station messages Press the CALL BACK button the LCD shows the Message Summary display STA CLI VSF VMS UMS SMS 001 001 005...

Page 36: ...displayed Press VOLUME to scroll through CLI message wait information To delete the current CLI Message Dial button the next CLI message is displayed To delete all CLI Messages Press SPEED Press twice To respond to the current CLI message with a call Press HOLD SAVE 6 3 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box they can leave a voice message Your Voice...

Page 37: ...he handset Dial the telephone number of a DISA CO line answered by the VMIM VSF Auto Attendant At answer dial to receive the Mail Box Password prompt Dial the Mail Box and password to receive the Number of Messages prompt Dial desired option codes At completion of session hang up 6 4 Sending and Receiving Short Text Messages You can exchange short text messages max 100 alphanumeric characters with...

Page 38: ...ssage Summary display STA CLI VSF VMS UMS SMS 001 001 005 006 001 004 Dial 6 the first two SMS messages are shown in brief Dial the Message number to view the entire SMS message To delete received Short text messages Press the key Dial 1 to delete the message 2 to cancel or 3 to delete all received Short text messages ３４ ...

Page 39: ...ule as well as other phone features through simple menu trees The Display Menu is activated using the Menu Navigation button Items from a menu may be selected by dialing the associated digit or using the Navigation and OK buttons to select an item The main Display Menu selections are show in the LIP 7024LD as below ３５ ...

Page 40: ... Ez Menu and sub menus select an item dialing the associated digit or use the Navigation and OK button to select an item Also Soft buttons such as Exit Sel and Back may be available 7 2 Phone Book Under the Phone Book Menu you may search add edit and delete contacts Use the associated dial pad digits or Navigation and OK buttons to access the Phone Book sub menus Where required characters may be e...

Page 41: ...ociated digit or the Navigation and OK buttons to select an item from the sub menus 7 4 Customize You may customize certain characteristics of the LIP 7024LD The display language can be selected from the available languages supported a user name can be entered one of eight ring signals can be defined and headset operation can be defined Use the associated digit or th Navigation and OK buttons to s...

Page 42: ... you select the SEND Soft button The Station COS setting permits you to activate Temporary and Walking Class of Service to establish dialing privileges of the phone In addition the station password and Intercom Answer mode Handsfree Privacy or Tone ring can be set Use the associated digit or the Navigation and OK buttons to select sub menu items and enter values for the desired Setting ３８ ...

Page 43: ...ss a list of messages left in your internal or external voice mail or in your unified message server if installed You may then select a message from the list Use the associated digit or the Navigation and OK buttons to select an item from the list ３９ ...

Page 44: ...ed mobile phone You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number This feature is only effective with an ISDN CO line OPERATION To register a mobile phone number Press the TRANS PGM button Dial 37 Dial the mobile phone number Press the HOLD SAVE button To activate a registered mobile phone from the user s station Press the TRANS PGM button Dial 38 1 to ...

Page 45: ...LIP 7024LD User Guide NOTE The mobile may reconnect to the transfer by pressing the key ４１ ...

Page 46: ...le through the BGM selections 9 2 Using Internal External and Meet Me Paging The User can broadcast announcements to other stations and or external speakers Stations are assigned to one or more of the Internal Page Zones The system has two External Page Zones that can be connected to external speakers Page Zone codes are Internal Page Zones iPECS 100 501 510 iPECS 300 600 501 535 Internal All Call...

Page 47: ... or all PTT groups to which the phone is assigned Once logged in place or receive one way page announcements to from other users who are logged in to the same PTT group OPERATION To log in to a PTT group Dial 0 Dial the desired PTT group number 1 9 or 0 for all groups To log out of the PTT group s Dial 0 the PTT Log in out code Press the key To place a page announcement to the active PTT group Pre...

Page 48: ...may be received each time the external contact is activated A system contact also can be assigned to act as a Door Open contact OPERATION To terminate the Alarm signal Dial 565 To activate the Door Open contacts Lift the handset Dial Door Open code and contact number 1 4 NOTE Contacts 3 4 are only available in the iPECS 300 600 9 6 Power Fail Transfer When AC power to the system fails back up oper...

Page 49: ...e memo is heard Date is May 2nd Time is xx xx pm To hear Station Number Prompt Dial Voice Memo feature code 662 for iPECS 100 or 662 for iPECS 300 600 the station number memo is heard This is station 150 To hear Station Settings Dial Voice Memo feature code 663 for iPECS 100 or 663 for iPECS 300 600 Station Status Memo is heard 9 8 Hot Desk iPECS phones in the system may be assigned for Hot Desk o...

Page 50: ... To Log out of the Hot Desk station Press the TRANS PGM button Dial twice Use the VOLUME to select a call forward destination for your calls speed dial joined mobile phone VMIM VSF or VM group Press the HOLD SAVE button ４６ ...

Page 51: ...dle Lift the handset Select dial access a PBX Centrex CO line Dial PBX Centrex feature code To access PBX Centrex features while on a PBX Centrex CO line Use the Navigation button to display the next menu and select the Flash soft button After receiving new dial tone dial PBX Centrex feature code 10 2 Access the ISDN Network 10 2 1Using the Keypad facility to access ISDN features Access to certain...

Page 52: ...ker Call using the hold button An ISDN line conference can be established using the FLASH and CONF buttons The conference can also be placed on hold OPERATION While on an ISDN CO line to access ISDN Supplementary services Press FLASH Press HOLD SAVE CONF or CO line button to activate the desired feature 10 2 3Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of ...

Page 53: ...sign features and functions to the Flex buttons on your iPECS Phone If allowed you may even assign CO IP lines to the Flex buttons Flex buttons may be assigned for most features providing One Touch feature activation e g a Flex button may be assigned to access the Account Code feature and may include the Account code digits as a one touch account code button Features that may be assigned to a Flex...

Page 54: ...CO Line 551 551 551 SLT use only Last Number Redial 552 552 552 SLT use only DND Toggle On Off 553 553 553 SLT use only Call Forward 554 554 554 Speed Dial Programming 555 555 555 SLT use only Message Wait Callback Enable 556 556 556 SLT use only Message Wait Callback Return 557 557 557 SLT use only Speed Dial Access 558 558 558 SLT use only Cancel DND FWD Pre MSG 559 559 559 SLT use only CO Syste...

Page 55: ... Camp On Answer 600 600 600 SLT use only Call Parking Locations 601 610 601 619 601 619 Group Pilot Number 620 659 620 667 620 667 Station User VMIM VSF Features 66 66 66 Call Coverage button 67 67 67 Direct Call Pickup 7 7 7 CO IP Group Access 8xx 01 20 8xx 01 72 8xx 01 72 Individual CO IP Line Access 88xx 01 42 88xxx 001 200 88xxx 001 400 Retrieve Last Held CO IP 8 8 8 Retrieve Individual Held C...

Page 56: ...LIP 7024LD User Guide Feature iPECS 100 iPECS 300 iPECS 600 Remark 600 MCID Request 0 0 0 AME Feature 564 564 564 Unsupervised Conference Timer Extension code PTT Group Login Logout 0 0 0 ５２ ...

Page 57: ...COS May require Authorization code Yes 31 Station Message Wait Retrieve Yes 32 CLI IP Message Wait Retrieve 33 x Authorization Code Password Entry Station number up to 12 digits no Flex button Yes 34 Assign DID CALL WAIT Button 35 Message Wait in Executive Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Activate Mobile Extension 41 xx Set Wake Up Time Input time 24 hour clock Ye...

Page 58: ...Button 84 Assign ACCOUNT CODE Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 88 Assign CAMP ON Button 89 Assign KEYPAD FACILITY Button 8 Assign OHVO Button 90 SPEED Button Assignment iPECS LIP 7000 only 91 CONF Button Assignment iPECS LIP 7000 only 92 CALL BACK Button Assignment iPECS LIP 7000 only 93 DND Button Assignment iPECS LIP 7000 only 94 FLASH Button Assignment iPECS LIP 7000 ...

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