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2. Use Non-IE Web Browser
If you use Firefox or Google chrome to access the IP camera but fail to watch
the live video, please follow the steps to install necessary tools:
(The following pictures are based on chrome.)
a. You may see the prompt message as the picture below. First, click the link:
"Firstly, please install Microsoft Visual C++ 2010 Redistributable Package
(x86)."
(i) The link conducts you to the Microsoft official site where you can download
the tools. Please select the language and click "download".