IOtech DaqBook/2000 Series, User Manual

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10-4 Troubleshooting & Customer Support
897995
DaqBook/2000 and DaqOEM/2000 -
IO version
Frequently Asked Questions
(1) Topic: Environmental Factors
Question: What environments are the products intended for?
Answer: Refer to the product specifications in regard to operating and storage temperature ranges, and
relative humidity. Note that system components are not intended to be exposed to harsh
environments and should always be protected from snow, rain, extreme dust, and harsh sun.
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2) Topic: DaqX
Question: What is DaqX software?
Answer: DaqX software is low-level software support for application development. DaqX is installed
during the installation of the DaqView application. DaqX supports Visual C++ and Visual Basic
programming environments.
Question: Where can I get the latest version of DaqX software?
Answer: You can download the latest versions from our website. This service is free.
(3) Topic: Calibration
Question: Should I calibrate my DaqBook when I receive it?
Answer: No, because each DaqBook-related product is factory-calibrated to its rated accuracy before it
leaves the factory.
Question: When is calibration required?
Answer: Depending on your operating guidelines, your equipment will require periodic calibration to
ensure the original accuracy is maintained. We recommend that you have your DaqBook
system calibrated at least once a year.
(4) Topic: Computers for Data Acquisition
Question: What type of computer do you recommend for use with data acquisition devices such as a
DaqBook/2020E, DaqBook/2010E, or DaqBook/2010/OEM?
Answer: The PC should have built in Ethernet capabilities and use an operating system of Windows NT,
2000, XP, or later.