Windows 98/Me Users:
a.
Right click on the icon for
My Computer
and select
Properties
.
b.
Click the tab for
Device Manager
.
c.
Double click on
Universal Serial Bus Controller
.
d.
Universal Host Controller
and
USB Root Hub
should be listed.
e.
If either of these has an exclamation or a red X next to it, or if the Universal Serial Bus Controller
is not listed, there is a problem with the USB Controller. Call your computer manufacturer for
information on getting it fixed.
7.
If you are connected to a USB hub, ensure the hub is connected correctly and has power.
8.
Try connecting the Iomega Peerless drive directly to one of the USB connections on your computer,
rather than a USB hub or keyboard.
9.
Try manually assigning a drive letter to the Iomega USB drive system.
10.
Check your BIOS to ensure USB is enabled. Refer to your computer's User's Guide or manual for
directions.
NOTE:
If you disconnect your Iomega USB drive system and reconnect to the same USB port, the drive
should be reassigned the same drive letter automatically. If you reconnect to a different USB port, you may
have to manually reassign the drive letter.
If the problem continues, there may be a driver conflict on your system. Please contact the Iomega web site
(
www.iomega.com
) or call our Automated FaxBack help for additional troubleshooting information.
|
top of page
|
Windows 2000 Users:
1.
Check all connections.
2.
Make sure the Iomega USB drive system is receiving power.
3.
Make sure you are using the Iomega USB cable that came with your Iomega Peerless drive system.
4.
If you are connected to a USB hub, ensure the hub is connected properly and has power.
5.
Try connecting the Iomega USB drive system directly to one of the USB connections on your computer,
