Troubleshooting
9 Troubleshooting
9.1 Identifying and repairing faults
The following table provides information on malfunctions and their possible causes. If you cannot correct the malfunction
using the remedies named, please contact your dealer directly.
Fault
Possible cause
Remedy
Jack socket of the hand control
is not engaged correctly.
Engage the jack socket, →
4.2 Setting up Bath Lift, page 11
.
No motor noise audible/lift
does not move.
Battery is flat.
Recharge the battery completely, →
4.3 Charging Battery,
page 15
.
Contacts are dirty.
Clean the plug on the backrest, → contact your dealer, if
necessary.
Cable is crushed/damaged.
Replace the hand control, → contact your dealer, if necessary.
The lift can be raised but not
lowered.
Low-voltage protection is
activated.
Recharge the battery completely, →
4.3 Charging Battery,
page 15
.
The lift stops while being
raised.
Excessive load.
Observe maximum load, →
10.1 Dimensions and weight, page
27
.
The bath lift is not adhering
securely to the bathtub.
Suction cups are old or
damaged.
Replace the suction cups, → contact your dealer, if necessary.
Faulty electronics.
Have your authorized dealer check the hand control.
Battery is not charging and
the red indicator light flashes
during charging
Faulty battery.
Replace the hand control.
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