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Page 24

(162)  MODEL SF15220 SAND FILTER PUMP  ENGLISH  7.5” X 10.3”  PANTONE 295U  08/29/2012

TROUBLESHOOTING GUIDE

TROUBLESHOOTING 

GUIDE

•  Line cord must be plugged into a 3  

  wire outlet that is protected by a Class  

  A Ground Fault Circuit Interrupter, or  

 RCD.

•  Reset circuit breaker. If circuit breaker

  trips repeatedly, your electrical system 

  may have a defect. Turn off circuit 

  breaker and call an electrician to   

  correct the problem.

• 

Let the motor cool down and restart again.

•  Adjust 

the chlorine and pH level. Consult  

  your local swimming pool supply stores.

•  Load with filter sand, see “sand loading  

 instructions”.

•  Set valve to “ FILTER” position.

•  Operate 

the filter for longer periods.

•  Clean 

the strainer screen at the inlet.

•  Clear any obstructions in the intake  

  hose by discharging it inside pool wall.

•  Tighten hose nuts, check hoses for   

  damage, check pool water level.

•  Clean the pre-filtering basket more often.

•  Backwash filter.

•  Install the nozzle at the upper position  

  of the pool inlet, and the strainer at the  

  lower position of the pool outlet.

•  Remove about 1” of sand if necessary.

•  Remove any pool vacuuming device  

  attached to the system line.

•  Fill pool to correct water level.

•  Clean strainer screens at pool inlet.

•  Tighten hose nuts, check hose for 

 damage.

•  Contact Intex service center.

• 

Remove 6-way valve cover and ensure the 

  o-ring is in place.

  Clean sand tank o-ring with garden hose water.

  Tighten the clamp with wrench supplied.

  Contact Intex service center.

•  Tighten/reinstall hose nut.

•  Ensure o-ring/L-shape o-ring is in place  

  and not damaged.

•  Turn off the pump and restart 5 minutes  

 later.

•  Re-set the timer.

•  Contact Intex service center.

•  Clear any obstructions in the intake by  

  unscrewing it from the 6-way valve.

•  Contact Intex service center.

•  Use only No. 20 silica sand with particle  

  size range 0.45 to 0.85 mm (0.018 

  to 0.033 inches) and a Uniformity  

  Coefficient less than 1.75.

•  Change sand.

FILTER MOTOR 

FAILS TO START

FILTER DOESN’T 

CLEAN POOL

FILTER DOESN’T 

PUMP WATER OR 

FLOW IS VERY 

SLOW

PUMP DOESN’T 

WORK

6-WAY VALVE/

COVER LEAKING

HOSE LEAKING

TIMER IS 

INACCURATE OR 

TIMER CAN'T BE 

SET 

PRESSURE  GAUGE  

DOESN’T WORK

SAND IS FLOWING 

BACK INTO THE 

POOL

•  The motor is not plugged in.

•  The fuse box needs checking.

•  The GFCI/RCD circuit breaker  

  is tripped.

•  Motor too hot and overload  

  protection is shut off.

•  Improper chlorine or pH   

 levels.

•  No filtering media in tank.

•  Wrong 6-way valve setting  

 position.

•  Excessively dirty pool.

•  The strainer screen is

   restricting the water flow.

•  Clogged inlet or discharge.

•  An air leak on the intake line.

•  Excessively dirty pool.

•  Sand media clogged with dirt.

•  Nozzle and strainer  

 

  connections are reversed.

•  Crusting or caking on the  

  filtering sand surface. 

•  Pool vacuuming device   

  attached to the system.

•  Low water level.

•  Strainer screen clogged up.

•  An air leak on the intake hose.

•  Faulty motor or the impeller  

  is jammed.

•  Sand tank o-ring missing.

•  Sand tank o-ring dirty.

•  Flange clamp not tight.

•  6-way valve damage.

•  Hose nut not securely tight.

•  Hose connection fitting 

  o-ring/L-shape o-ring missing.

•  Possible inner timer 

 defective.

•  Clogged inlet of the pressure  

 gauge.

•  Pressure gauge damage.

•  Sand is too small.

•  Sand bed is calcified. 

TROUBLE

 CAUSE                                   SOLUTION

English

Summary of Contents for SF15220

Page 1: ...Intex Marketing Ltd Intex Development Co Ltd Intex Trading Ltd Intex Recreation Corp All rights reserved Tous droits r serv s Todos los derechos reservados Alle Rechte vorbehalten Printed in China Im...

Page 2: ...CONTENTS Warnings 3 Parts List References 4 8 Setup Instructions 9 16 Product Specifications 11 Operating Instructions 17 19 Intex Pools Operating Time Table 20 Non Intex Pools Operating Time Table 21...

Page 3: ...c shock do not use extension cords timers plug adaptors or converter plugs to connect unit to electric supply provide a properly located outlet Do not attempt to plug in or unplug this product while s...

Page 4: ...MODEL SF15220 SAND FILTER PUMP ENGLISH 7 5 X 10 3 PANTONE 295U 08 29 2012 English PARTS LIST PARTS LIST NOTE Drawings for illustration purpose only Actual product may vary Not to scale 7 1 9 4 5 2 6...

Page 5: ...0 SAND FILTER PUMP ENGLISH 7 5 X 10 3 PANTONE 295U 08 29 2012 English PARTS LIST continued PARTS LIST NOTE Drawings for illustration purpose only Actual product may vary Not to scale 23 25 22 24 26 27...

Page 6: ...English PARTS REFERENCE PARTS REFERENCE Before assembling your product please take a few minutes to check the contents and become familiar with all the parts NOTE Drawings for illustration purpose onl...

Page 7: ...sh PARTS REFERENCE PARTS REFERENCE continued Before assembling your product please take a few minutes to check the contents and become familiar with all the parts NOTE Drawings for illustration purpos...

Page 8: ...228 12 HOSE WITH NUTS 2 11010 13 SAND FILTER INTERCONNECTING HOSE 1 11388 14 LEAF TRAP NUT 1 11479 15 LEAF TRAP O RING 1 11232 16 BASKET 1 11260 17 FILTER HOUSING NUT 1 11261 18 L SHAPE O RING 1 11412...

Page 9: ...e strainer and plunger valve at the lower position of pool outlet marked From the inside of the pool liner insert the connector 26 into one of the pre cut holes with the washer remaining on the connec...

Page 10: ...he threads with a petroleum jelly With the flat side of the strainer nut 24 facing the outside wall of the liner in a clockwise motion screw the strainer nut 24 back onto the threaded connector 26 see...

Page 11: ...r local pool service specialist for details TOOLS REQUIRED One 1 Phillips screwdriver Pump location and mounting The system must be installed on a solid level and vibration free base Provide a locatio...

Page 12: ...ing 14 2 NOTE Ensure the pre filter housing water inlet hose connection is facing towards the pool IMPORTANT Some countries especially in the European community require the product to be secured to th...

Page 13: ...top of the center pipe Pour the sand into the tank at a slow rate see drawing 15 2 Fill the tank approximately half way remove the sand shield 6 from the top see drawing 16 3 Evenly distribute the sa...

Page 14: ...to valve is aligned with the motor outlet see drawing 20 SETUP INSTRUCTIONS SETUP INSTRUCTIONS continued WARNING Improper tank valve and clamp assembly could cause the valve and clamp to blow off and...

Page 15: ...plug of this product more than 3 5m away from the pool Position this product away from the pool so as to prevent children from climbing on it and accessing the pool ILLUSTRATION NOT TO SCALE 3 5M 2M...

Page 16: ...is in place Connect adaptor B 28 to plunger valve union 3 Remove wall plug and then insert the strainer 29 31 into the lower position of protruding hose connection and the nozzle 29 30 into the upper...

Page 17: ...and regular vacuuming of pool From pump through filter media to pool BACKWASH see drawing 24 Reverses water flow to clean filter media From pump through filter media to valve waste drain outlet RINSE...

Page 18: ...before changing the 6 way valve position 4 Switch on the pump see drawing 30 Water is circulating backward through the sand media and to waste drain outlet Backwash until a clear flow of water is obse...

Page 19: ...acuuming device attached to the system and the pressure gauge reading is in the yellow zone it is time to backwash the sand media see BACKWASH under initial startup and operation section Vacuuming dev...

Page 20: ...m 18 x42 4786 18115 4 549cmx122cm 18 x48 5455 20647 4 ROUND METAL FRAME POOL 457cmx91cm 15 x36 3282 12422 2 457cmx107cm 15 x42 3861 14614 4 457cmx122cm 15 x48 4440 16805 4 488cmx122cm 16 x48 5061 1915...

Page 21: ...operating time For one cycle Gals Liters Hours 2 4 4 4 4 6 6 6 6 8 8 8 12 12 12 12 12 3000 4000 5000 6000 7000 8000 9000 10000 11000 12000 13000 14000 15000 16000 17000 18000 19000 11355 15140 18925 2...

Page 22: ...by opening the sediment release valve 19 located on the lower side of the pre filter housing see drawing 32 4 In a counter clockwise motion unscrew the leaf trap cover 14 then remove the basket 16 an...

Page 23: ...Fahrenheit POOL CARE CHEMICALS All pools require care to keep the water clear and hygienically clean With proper chemical control your filter will help attain this objective Consult your pool supply...

Page 24: ...e nut Ensure o ring L shape o ring is in place and not damaged Turn off the pump and restart 5 minutes later Re set the timer Contact Intex service center Clear any obstructions in the intake by unscr...

Page 25: ...Super chlorinate with shock treatment Correct pH to your pool store s recommended level Vacuum pool bottom Maintain proper chlorine level Adjust pH level to the recommended level Run filter until wate...

Page 26: ...angers For additional safeguards also familiarize yourself with the following general guidelines as well as guidelines provided by nationally recognized Safety Organizations Demand constant supervisio...

Page 27: ...propriate Intex Service Center listed in the separate Authorized Service Centers sheet The Service Center will determine the validity of the claim IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS W...

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