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344
PO
S AVE THESE INSTRUCTIONS
(344PO) SPA (JET + BUBBLE) ENGLISH 7.5” X 10.3” PANTONE 295U 07/20/2019
English
Page 30
TROUBLESHOOTING (continued)
PROBLEM
CAUSE
SOLUTION
TUB LOSES AIR
PRESSURE
• Air valve cap loose.
• Air valve base loose.
• Hole, cut or split on spa tub.
• Ensure air valve cap is securely closed.
• Fill up the spa tub with air then make sure the
air valve base is tighten, see “Spa Tub Air Valve
Fastening” section.
• Put liquid soap and water in a squirt bottle and
spray on seams. If there is a leak it will bubble.
After you
fi
nd the leak, clean and dry the leaking
area, then apply the repair patch that comes with
your spa.
LEAKING BETWEEN
SPA TUB
CONNECTORS AND
CONTROL UNIT
CONNECTORS
• Spa control base inlet/outlet
connections not securely tight.
• Spa control base inlet/outlet o-ring
missing/dirty.
• Tighten inlet and outlet connections.
• Coat the o-ring with petroleum jelly for water proof.
• Remove grid from inside spa with a screwdriver,
ensure inlet/outlet O-ring is in place, clean and not
damaged.
SPA IS TOO NOISY
IN FILTRATION
MODE ONLY
• Control base components not securely
attached.
• Control base ground not level and
fi
rm.
• Spa
fi
lter motor failed.
• Ensure control panel, back cover and all inlet/
outlet are securely connected.
• Ensure ground is level,
fi
rm and smooth.
• Replace the failed
fi
lter motor with a new one.
INSUFFICIENT
CHLORINE
• Insuf
fi
cient operating time of the
sanitation system and/or heater is
running at the same time.
• Chlorine loss due to intense sunlight
exposure.
• The bather load has increased.
• Clogged or dirty electrolytic cell.
• Increase the sanitation system operating time
and ensure the heater is off during the sanitation
process. See “Sanitation System Operating
Instructions”.
• Use a SPA cover when the SPA is not in use and/
or when the sanitation system is operating.
• Increase the sanitation system operating time and
test the water using the test strips. See “Sanitation
System Operating Instructions”.
• Check and clean the cell if necessary. See
“Maintenance”.
BUBBLE AIR
BLOWER DOES NOT
WORK
• Air blower pump is too hot.
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists, contact Intex Service Center.
AIR PRESSURE
IS WEAK DURING
INFLATION
• Hose adaptor o-ring missing.
• In
fl
ation hose adaptor not securely
tighten.
• Connection between the hose
adaptor and blower in
fl
ation outlet,
and between the in
fl
ation hose and
in
fl
ation valve are loose.
• Air blower failure.
• Ensure the o-ring is in place.
• Tighten/reinstall hose adaptor.
• Finger tighten during in
fl
ation.
• If problem persists, contact Intex Service Center.
AIR BUBBLES ARE
NOT AS STRONG
AS BEFORE
• O-ring missing between the control
base air outlet and spa tub air inlet
connections.
• Air connection nut is not securely
tight.
• Air bubble channel passage inside the
tub broken or leaking.
• Air blower failure.
• Ensure the o-ring is in place.
• Finger tighten all nuts.
• Use repair patch to repair any puncture.
• If problem persists, contact Intex Service Center.
IMPORTANT
If you continue to experience diffi culty, please contact our Consumer Service Department for
assistance. See separate “Authorized Service Centers” sheet.