Intex PureSpa SC-10 User Manual Download Page 31

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344

S AVE THESE INSTRUCTIONS

(344PO) SPA (JET + BUBBLE) ENGLISH 7.5” X 10.3” PANTONE 295U 07/20/2019

English

Page 31

TROUBLESHOOTING (continued)

LED PANEL

CODE

PROBLEM

SOLUTION

LED Panel Code Flash & Alarm On (

NOTE

: Always turn off the power before cleaning and servicing).

E81

•

Transmission signal failure.

•

Reset the GFCI/RCD, restart all over again.

• Place the control panel within 5 m (16 ft) of the control base unit.

• Press and hold POWER button for 5 seconds to turn off and charge the

panel again.

•

If problem persists, contact Intex Service Center.

E90

• No water

ow.

• Turn off and unplug the control unit.

• Ensure the outlet cover grid is clean and free from obstructions.

• Clean or replace the cartridge, see Maintenance and Storage section.

• Ensure the in/outlet connections on the spa tub and

lter pump are not blocked.

• Keep the spa water properly sanitized to ensure a clean and unclogged

lter

cartridge.

• Turn off and unplug the control unit. Plug the GFCI/RCD and restart all over

again.

• If problem persists, contact Intex Service Center.

E91

• Dirt or scale on titanium plates.

• Low salt level/No salt.

• Electrolytic cell cord is loose.

• Possible electrolytic cell failure.

• Remove the electrolytic cell for inspection. Clean it if necessary. See

“Maintenance”.

• Add salt. See “Salt Level Information”.

• Ensure that the cell cord is plugged

rmly into the cell receptacle.

• Contact Intex Service Center. Replace the cell if needed.

E92

• High salt level.

• Partially drain the pool and re

ll it with fresh water. See “Salt Level Information”.

• If problem persists, contact Intex Service Center.

E94

• Water temperature too low.

• If the ambient temperature is below 39°F (4°C), we recommend not to

use the spa.

• Turn off and unplug the control unit. Plug the GFCI/RCD and restart all

over again.

• Turn off and unplug the control unit, add some warm water to raise the

spa water temperature above 41°F (5°C), then press the button to

heat up the water to the desired temperature.

• If problem persists, contact Intex Service Center.

E95

• Water temperature too high. • Turn off and unplug the control unit. When the water has cooled down,

plug the GFCI/RCD and restart all over again.

• Turn the heater off, then press the

lter and jet buttons to lower the

water temperature.

• If problem persists, contact Intex Service Center.

E96

• System Error.

• Turn off and unplug the control unit. Plug the GFCI/RCD and restart all over again.

• If problem persists, contact Intex Service Center.

E97

• Dry-

re Protection.

• Contact Intex Service Center.

E99

• Water temperature sensor broken.

• Contact Intex Service Center.

END

• After 72 hours of continuous

heating operation, the pump

will hibernate automatically.

The rapid heating and water

ltration functions are disabled.

• Press the button to re-active the

lter pump.

NO LED

DISPLAY

•

LED display is off

•

Charging Failed

•

Control Panel failure.

•

Press any button to reactivate the control panel.

•

Reset the GFCI/RCD, restart all over again and charge the control panel again.

•

Make sure the surface between the back of the control panel and the control

base recessed channel is clean, dry and free of obstruction.

•

If problem persists, contact Intex Service Center.

Summary of Contents for PureSpa SC-10

Page 1: ...able at fine retailers or visit our website Due to a policy of continuous product improvement Intex reserves the right to change specifications and appearance which may result in updates to the instruction manual without notice For illustrative purposes only IMPORTANT DO NOT RETURN PRODUCT TO STORE To purchase parts and accessories or to obtain non technical assistance visit www intexcorp com For ...

Page 2: ...o frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to...

Page 3: ...c Shock Do not permit any electric appliance such as a light telephone radio or television within 5 feet 1 5 m of a spa or hot tub Risk of Electric Shock Do not use the spa when it is raining thundering or lightning A wire connector is provided on this unit to connect a minimum 8 AWG 8 4 mm2 solid copper conductor between this unit and any metal equipment metal enclosures of electrical equipment m...

Page 4: ...duct while standing in water or when your hands are wet Do not leave the spa empty for extended period of time Do not expose the spa to direct sunlight for extended period of time Provide adequate drainage system around the spa to deal with overflow water and splashes Do not allow the water in the spa to freeze Do not turn on the spa when the water is frozen Do not use the spa if damaged in delive...

Page 5: ... PARTS Before assembling your product please take a few minutes to check the contents and become familiar with all the parts NOTE Drawings for illustration purpose only Actual product may vary Not to scale 10 5 21 12 13 16 11 14 26 22 30 29 28 20 31 32 33 18 17 19 25 9 8 1 6 3 2 27 24 35 34 7 4 36 15 23 37 37 ...

Page 6: ...9D 6 CONTROL PANEL BOLT WRENCH 1 11053 11053 7 SPA INFLATION HOSE 1 11830 11830 8 SPA CONTROL INLET OUTLET O RING 2 11788 11788 9 SIDE COVER HINGE FIXER 2 12772 12772 10 SPA DRAIN PLUG 1 11995 11995 11 SPA DRAIN VALVE ADAPTOR 1 11713 11713 12 FILTER CARTRIDGE HOUSING 1 11798 11798 13 FILTER CARTRIDGE 3 11692 11692 14 FILTER CARTRIDGE HOUSING LID 1 11797 11797 15 INLET PLUG 1 11739 11739 16 SPA TUB...

Page 7: ...ust be setup on a level flat and smooth surface that is capable of supporting the maximum load of the filled spa with four adult occupants weight 2500 lbs 1136 kg six adults 3500 lbs 1592 kg Make sure the area is free of sharp objects under or around the spa Provide adequate drainage system around the spa to deal with overflow water and splashes Provide a properly located power outlet to connect t...

Page 8: ...if the ambient or water temperature is 4 C 39 F or lower Setup the spa with at least 2 persons 1 Move the entire package to the selected site Do not drag the spa tub across the ground as this can cause damage and leakage Open the carton carefully as this carton can be used to store the spa during long term storage or when not in use 2 Lay out all the parts on the ground and make sure all the parts...

Page 9: ...he air blower inflation outlet Pull out the latch to open the cover insert the hose adaptor 24 with hose and reattach the latch to the hose adaptor to secure it in place see drawing 3 3 Unscrew the air valve cap on the spa tub to reveal the stem in the up position for inflation Insert the other end of the inflation hose 7 into the valve and turn to the right to lock it in position see drawing 4 3 ...

Page 10: ...flate the Spa Cover Air Bladder 1 Open the inflation valve and insert the inflation hose 7 into the valve press to inflate until it is firm to the touch but not hard see drawing 8 2 Disconnect the inflation hose 7 from the air blower inflation outlet and the valve 3 Replace the control base inflation latch back close and recess the inflation valve NOTE If there is a need to add some air to the spa...

Page 11: ...ure it in the down position see drawing 9 2 Once the deflation is completed push the stem in and turn 90 degree left to return it to the inflation position 3 Replace the cap back NOTE To deflate the spa tub for storage see STORAGE section For Cover Air Bladder 1 Pull valve cap out and squeeze the valve at its base until deflated 2 Close and recess the valve back 9 Air pressure release valve Colder...

Page 12: ...after usage for water filtration and cleaning 3 Before filling with water ensure the bottom drain valve caps are securely closed on the inside and outside 4 Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall Do not over fill the spa Never move the spa tub with water inside and or with the control base attached to the spa as the spa or control base ...

Page 13: ...The loss of salt is due only to SPA water being physically removed from the SPA Salt is not lost due to evaporation Adding Salt 1 Switch the JET pump on to start the water circulation 2 Keep the sanitation system turned off 3 Evenly spread 4 4 lbs 2 kg for 4 adults of salt around the inside perimeter of the SPA For six adults 5 5 lbs 2 5 kg of salt 4 Brush the SPA bottom to speed up the dissolving...

Page 14: ...ng hours Press again to increase the preset time from 002H 004H to 006H Pressing the button after the maximum number of hours 006H will turn off the filter pump and the LED display shows the spa water temperature If you have selected too many hours keep pressing to repeat the cycle Once the operating time is set the LED display will stop flashing after 10 seconds and the filter pump starts working...

Page 15: ...erature The heater will continuously heat until the water temperature reaches the set temperature and then hold at that temperature This is achieved by the heater restarting automatically whenever the water temperature drops 1 8 3 6 F 1 2 C below the set temperature When the flame icon on the display is red the heating system is activated When the flame icon turns green the water is at the set tem...

Page 16: ...select the desired length of time the heating system should operate Press this button and then press or to set the number of hours you wish the heater to operate before it automatically turns off from 000 to 048 hours The icon will flash red for a few seconds and then stays red The heating system will operate for the amount of preset hours only The timer takes priority over temperature so the heat...

Page 17: ...has to be activated manually by pressing button See Spa Control Panel section for details The heater will continuously heat until the temperature is reached and then hold at that temperature 40 104 000H 005H Turn the heater on and set a run time at which point the heater will turn itself off The heater will continuously heat until the temperature is reached and then hold at that temperature until ...

Page 18: ...e to the other jet nozzles NOTE Keep the spa control panel within 5m 16ft range of the control base to ensure good wireless transmission signal Function ON OFF Information shown on LED display alternates between Remaining filter pump time and water temperature Remaining HST time and water temperature Remaining HST time and water temperature first Then remaining HDT time and water temperature Remai...

Page 19: ...er the cycle is completed the LED panel displays the water temperature Test the water with the included test strips and make sure the free chlorine level is between 2 4 ppm Note DO NOT press any other buttons on the control panel and attach the spa cover during the sanitizing process 3 Readjust operating time if necessary During the sanitizing process the operating hours can be re adjusted if nece...

Page 20: ...ng 007H Operating Hours 7 hours remaining 008H Operating Hours 8 hours remaining E81 Transmission signal failure E90 No water flow E91 Alarm Code Low Salt Level E92 Alarm Code High Salt Level E94 Water temperature too low E95 Water temperature too high E96 System Error E97 Dry fire Protection E99 Water temperature sensor broken END After 72 hours of continuous heating operation the pump will hiber...

Page 21: ...th the loss of spa water chemicals or water damage WARNING Always unplug this product from the electrical outlet before removing cleaning servicing or making any adjustment to the product SPA WATER CHEMISTRY AND BALANCE Preferred Water Chemistry Reading Minimum Ideal Maximum Free Chlorine 2 ppm 2 4 ppm 5 ppm pH 7 2 7 2 7 6 7 8 Total Alkalinity TA 60 ppm 80 ppm 120 ppm Calcium Hardness CaCO3 100 pp...

Page 22: ...ter condition If SI 0 Corrosive to metals or eye skin irritating condition The SI is considered satisfactory if the value is within 0 3 to 0 3 range Zero being perfect SPA Water Adjustment How to adjust the spa water chemistry when the levels are off the range CAUTION Always follow the chemical manufacturer s directions and the health and hazard warnings Total Alkalinity TA Adjustment Remove the s...

Page 23: ... gal 1098 L 0 368 Lb 0 492 Lb 0 614 Lb 0 737 Lb 0 860 Lb 168 g 224 g 279 g 335 g 391 g Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm Volume 210 gal 795 L 0 101 qt 0 135 qt 0 169 qt 0 202 qt 0 234 qt 96 mL 128 mL 160 mL 192 mL 223 mL Volume 290 gal 1098 L 0 139 qt 0 185 qt 0 232 qt 0 278 qt 0 324 qt 132 mL 176 mL 220 mL 264 mL 308 mL Desired level 20 ppm 40 ppm 60 ppm 80 ppm Volume 210 gal 79...

Page 24: ...Vsoft water 1 9 1 4 2 5 2 3 Lowering Calcium Hardness Using Soft Water Raising pH Raising pH Using Sodium Bicarbonate WARNING Muriatic acid is a caustic chemical and liquid solution of sodium bisulfate NaHSO4 is highly acidic Handle all chemicals with care and wear extra personnel protective equipment including goggle and gloves It is very important not to splash acid onto your skin or clothing or...

Page 25: ...tlet fittings from inside of the spa tub to prevent water from flowing out Disconnect the spa control unit from the spa tub and use the included plugs to cover the water inlet and outlet fittings from outside of the spa tub to prevent water from flowing out 3 Remove the four screws from the transparent cover using a Phillips screwdriver not included and remove the cover from the spa control unit M...

Page 26: ...trolytic cell housing The Test Strips can test the Free Chlorine pH Total Alkalinity and Calcium Hardness levels at the same time We recommend that you test the water chemistry weekly and maintain the chlorine concentration at 2 4 ppm Directions and Use 1 Dip the entire strip into the water and remove immediately 2 Hold the strip level for 15 seconds Do not shake excess water from the strip 3 Now ...

Page 27: ...f the spa wall Rinse thoroughly before refilling with clean water IMPORTANT Do not use steel wool hard brushes or abrasive cleaners Spa Tub Air Valve Fastening Check the spa tub air valve for leakage and tightness before use If air is leaking from the air valve use the provided wrench 22 to tighten the air valve as follow 1 Make sure the spa tub is deflated open the air valve cap and insert the wr...

Page 28: ...d bolt wrench 6 see drawing 17 b Insert deflation hose adaptor 35 into the deflation outlet c Insert inflation hose 7 over the deflation hose adaptor 35 d Insert the other end of the inflation hose into the tub air valve or cover air bladder valve e Press the air bubble button to deflate f When deflation is completed reverse above steps and ensures the deflation outlet cap 34 is securely fastened ...

Page 29: ... or dirty Jet nozzles plumbing pipes damaged Add water between MIN and MAX level Ensure suction inlet is not covered or blocked Clean any dirt inside the jet nozzles Contact Intex Service Center JET AIR CONTROL KNOB NOT WORKING Jet nozzles clogged or dirty Jet airflow plumbing inside the spa tub damaged Clean any dirt inside the jet nozzles Contact Intex Service Center FILTRATION PUMP NOT WORKING ...

Page 30: ...ntense sunlight exposure The bather load has increased Clogged or dirty electrolytic cell Increase the sanitation system operating time and ensure the heater is off during the sanitation process See Sanitation System Operating Instructions Use a SPA cover when the SPA is not in use and or when the sanitation system is operating Increase the sanitation system operating time and test the water using...

Page 31: ...ll it with fresh water See Salt Level Information If problem persists contact Intex Service Center E94 Water temperature too low If the ambient temperature is below 39 F 4 C we recommend not to use the spa Turn off and unplug the control unit Plug the GFCI RCD and restart all over again Turn off and unplug the control unit add some warm water to raise the spa water temperature above 41 F 5 C then ...

Page 32: ...ian only follow below steps to disassemble it IMPORTANT You must drain out any remaining water inside the piping system of the control base before replacing any parts Tools required One adjustable wrench and one Philip screwdriver NOTE The special wrench tool is included with the new filter pump motor replacement and not with the spa set FILTER PUMP MOTOR DISASSEMBLY 1 2 3 4 5 6 ...

Page 33: ...al dispute settlement board and unless and until the provisions of these paragraphs are carried forth no civil action may be instituted The methods and procedures of this settlement board shall be subject to the rules and regulations set forth by the Federal Trade Commission F T C IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX THEIR AUTHORIZED AGENTS OR EM...

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