(249IO) MODEL ECO7221/7231 Cartridge Filter Pump & Saltwater System with E.C.O. ENGLISH 7.5” X 10.3” PANTONE 295U 04/13/2017
249A
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English
Page 26
TROUBLESHOOTING GUIDE
• The motor is not plugged in.
• Switch is not turn on.
• The RCD circuit breaker is tripped.
• Motor too hot and overload
protection is shut off.
• Improper sanitizer or pH levels.
• Filter cartridge is dirty.
• Damaged cartridge.
• Excessively dirty pool.
• The strainer screen is restricting the
water
flow.
• Clogged inlet or discharge.
• An air leak on the intake line.
• Scale or buildup on cartridge.
• Excessively dirty pool.
• Dirty filter cartridge.
• Inlet threaded air connector
connected to the wrong hole on
the
liner.
• Low water level.
• Strainer screen plugged up.
• An air leak on the intake hose.
• An air lock inside the cartridge
chamber and motor chamber.
• Service light on.
• O-ring missing.
• Cover is not tight.
• Filter cartridge is dirty.
• Hose nuts are not well-fitted.
• There’s air trapped in the pump
housing and inlet hose.
• The inlet and outlet hoses
connection are reversed.
• Plunger valve not well-fitted.
• Air jet valve is not tight and
facing
up.
• Air jet valve internal seal blocked.
• Air jet valve internal seal dirty.
• Air jet valve broken.
PROBLEM
CAUSE
SOLUTION
FILTER MOTOR FAILS
TO START
FILTER DOESN’T
CLEAN POOL
FILTER DOESN'T
PUMP WATER OR
FLOW IS VERY SLOW
PUMP DOESN'T
WORK
TOP COVER
LEAKING
HOSE LEAKING
AIR LOCK
INLET THREADED
AIR CONNECTOR
/ AIR JET VALVE
LEAKING
• Filter cord must be plugged into a 3 wire outlet
that is protected by a Class A Ground Fault
Circuit Interrupter, or RCD.
• Reset circuit breaker. If circuit breaker trips
repeatedly, your electrical system may have a
defect. Turn off circuit breaker and call an
electrician to correct the problem.
• Let motor cool down.
• Adjust the sanitizer and pH level. Consult your
local swimming pool supply stores.
• Clean or replace cartridge.
• Check the cartridge for holes. Replace if
damaged.
• Operate the filter for longer periods.
• Clean the strainer screen at the inlet.
• Clear any obstructions in the intake hose by
discharging it inside pool wall.
• Tighten hose nuts, check hoses for damage,
check pool water level.
• Replace cartridge.
• Clean cartridge more often.
• Clean inside the plunger valve.
• Pull valve handle to full upright position.
• Make sure the inlet threaded air connector is
connected to the pool inlet upper hole.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose nuts, check hose for damage.
• Clear any sticks or leaves in the intake hose.
• Turn and pull valve handle to full upright
position.
• Unscrew two air release valve on the chamber
to fullfill water.
• Contact Intex Service Center.
• Remove cover & check for O-ring.
• Tighten cover (Manually).
• Replace or clean cartridge.
• Tighten or reinstall hose nut.
• Open air release valves, lift and lower the inlet
hose until water starts to flow out of the valve,
then close it.
• The lower position of pool outlet connects to
filter pump water inlet. The upper position of
pool inlet connects to filter pump water outlet.
• Tighten or reinstall plunger valve.
• Tighten air jet valve and make sure it’s
facing
up.
• Turn pump ON and run for few seconds, then
turn OFF, repeat 3 times.
• Remove air jet valve, flush dirt out with water
and replace valve back.
• Replace a new air jet valve.
