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DIALING EMERGENCY SERVICES, (911)
Your telephone is registered to your companies “Home” address and will reflect this information to the emergency response center
you are connected to, NOT your current address.
Should you have the need to relocate your telephone device outside of your Intermedia registered account address it is your
responsibility to contact your system administrator to make ALL the necessary changes to reflect the correct emergency servic e,
(911), location information.
Should you absolutely need to use the telephone device outside of your Intermedia registered location for emergency dialing
“STAY ON THE LINE” and speak to the emergency center operator and make sure they understand your current location and
emergency needs.
For questions, changes, and service to your telephone or voicemail operation please contact:
Intermedia @ 1-877-880-0055 (Opt-3)
Please have the following information:
1.
Your account number
2.
Your “MAIN” telephone number
3.
Your address
4.
Your “Secret” question/Answer
5.
Detailed description of the change request or service issue being experienced
Intermedia Telephone & Hosted Application Links
(The below links will access Intermedia on-line knowledge base)
•
Yealink Model T46 User Guide
o
https://kb.intermedia.net/Contents/37880/Unite%20Yealink%20T46G%20-
%20User%20Guide.pdf
•
Voicemail Set-up and Use
o
https://kb.intermedia.net/Article/2009
•
Unite Call Scape Desktop Application
o
https://kb.intermedia.net/Article/3081
•
Unite Mobile App
o