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INTRODUCTION ....................................................................................................................................... 5
Using this Document Notational conventions ........................................................................................................... 5
Typographicalconventions .......................................................................................................................................... 5
Special messages ........................................................................................................................................................ 5
Definition .................................................................................................................................................................... 5
Basic Requirements ................................................................................................................................................... 6
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GETTING TO KNOW YOUR HOSTED PBX SYSTEM....................................................................................... 7
Before you Begin Your Installation ............................................................................................................................. 7
Assigning Extension Numbers and Phone Numbers to Phones ................................................................................ 8
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INSTALLING YOUR POLYCOM CONFERENCE PHONE .................................................................................. 9
Installing your Conference Phone .............................................................................................................................. 9
Option 1: Connect the Conference Phone to your data network ............................................................................. 9
Option 2: Connect the Conference Phone wirelessly within 40’ using the Wireless Adapter................................. 10
Activating the Service ............................................................................................................................................... 12
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USING YOUR HOSTED PBX PHONE SYSTEM ............................................................................................. 13
System Description ................................................................................................................................................... 13
Getting Started ......................................................................................................................................................... 13
Conference Phone
Introduction to your Polycom Conference Phone ............................................................. 13
Conference Phone– Basic Call Features .................................................................................................................. 16
Handling Multiple Calls ............................................................................................................................................ 16
Answering When in another Call .............................................................................................................................. 17
Managing Incoming Calls.......................................................................................................................................... 17
Rejecting Calls ........................................................................................................................................................... 17
To send incoming calls from a particular contact directly to voice mail: ................................................................. 17
Diverting Calls ........................................................................................................................................................... 18
To divert incoming calls from a contact to a third party: ........................................................................................ 18
Ending Active Calls .................................................................................................................................................... 19
Placing Calls .............................................................................................................................................................. 19
To place a call off-hook............................................................................................................................................. 19
Placing a Second Call ................................................................................................................................................ 20
Placing Calls Using Speed Dials................................................................................................................................. 20
To place a call using a speed dial index number: ..................................................................................................... 20
Muting the Microphone ........................................................................................................................................... 21
To mute the microphone if you use external microphones: ................................................................................... 21
Redialing Numbers ................................................................................................................................................... 21
To redial the last number dialed: ............................................................................................................................. 21
To redial a previously dialed number: ...................................................................................................................... 21
Placed Calls. .............................................................................................................................................................. 21
Call Hold .................................................................................................................................................................... 22
Holding and Resuming Calls ..................................................................................................................................... 22
To place a call on hold: ............................................................................................................................................. 22
To resume a call on hold:.......................................................................................................................................... 22
Call Transfer .............................................................................................................................................................. 22
Performing a Consultative Transfer .......................................................................................................................... 23
To transfer a call: ...................................................................................................................................................... 23
Performing a Blind Transfer ...................................................................................................................................... 23
To perform a blind transfer: ..................................................................................................................................... 23
Call Park .................................................................................................................................................................... 25
Paging (Intercom) ..................................................................................................................................................... 25
Forwarding Incoming Calls ....................................................................................................................................... 26
To access forwarding options: .................................................................................................................................. 26
Forwarding Calls Statically........................................................................................................................................ 26
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