Intermec EasyLAN 10I2, User Manual

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Troubleshooting and Managing the EasyLAN 10i2 Adapter
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This chapter explains how to troubleshoot and manage the EasyLAN 10i2 adapter.
Troubleshooting Printing Problems
First, check the printer to make sure it is online and has media and ribbon.
If the printer is working fine, test the connection between the printer and the
EasyLAN 10i2 adapter by pushing the Test button on the back of the printer for less
than 5 seconds.
Note: Remember, if a test label does not print, the printer may still be able to print
through the EasyLAN 10i2 adapter. Set up the printer as you normally would and try
printing from an application.
If the test label does not print, try resetting the EasyLAN 10i2 adapter to factory
defaults by holding the Test button for more than 5 seconds.
Troubleshooting Network Configuration Problems
If you are using TCP/IP, make sure that your computer and the EasyLAN 10i2 adapter
are on the same IP segment or can reach each other with a PING command from the
host. The IP address you assign to the EasyLAN 10i2 adapter must be on the same
logical network as your host computers (for example, if your computer has an IP
address of 192.189.207.3, the EasyLAN 10i2 adapter should have an IP address of
192.189.207.
n where n is an integer between 1 and 254), or you must properly configure
your router address to work with the EasyLAN 10i2 adapter.
If your EasyLAN 10i2 adapter is set to Auto or DHCP for obtaining an IP address, it is
possible the EasyLAN 10i2 adapter’s IP address can change. Either configure your
DHCP server to give the EasyLAN 10i2 adapter a permanent lease or configure the
EasyLAN 10i2 adapter to be on a static address outside the scope of DHCP addresses.
Managing the EasyLAN 10i2 Adapter
This section explains how to
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reboot the EasyLAN 10i2 adapter.
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set the EasyLAN 10i2 adapter to factory defaults.
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print a test label.
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reload firmware.
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view Ethernet statistics.