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Interlogix zerowire ZW-6400, Reference Manual

The Interlogix zerowire ZW-6400 is a cutting-edge security system that safeguards your home or business. Ensure its optimal performance with the comprehensive Reference Manual, available for free download from our website. This manual provides detailed instructions, making setup and operation a breeze.

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P/N 466-5227 

• REVA • ISS 26AUG15

                                                    ZeroWire Reference Guide                                                     

©2015 United Technologies Corporation

 

 
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 

 

REFERENCE GUIDE 

MODEL ZW-6400 

 

Summary of Contents for zerowire ZW-6400

Page 1: ...P N 466 5227 REVA ISS 26AUG15 ZeroWire Reference Guide 2015 United Technologies Corporation REFERENCE GUIDE MODEL ZW 6400 ...

Page 2: ... 17 2 Set Up Connections 19 2 1 Select a Permanent Connection Mode 19 2 2 Option 1 Ethernet Setup 20 2 3 Check Ethernet Connection to UltraSync 21 2 4 Option 2 Wi Fi Setup 22 Set Up a Web Access Passcode for UltraSync 23 Scan for Wireless Networks 23 Troubleshooting Wi Fi Setup 25 2 5 Check Wi Fi Connection to UltraSync 26 3 The UltraSync App 27 3 1 Install UltraSync App 27 3 2 Using the App 28 3 ...

Page 3: ...otes on Force Arming Bypass and Auto Bypass 90 5 4 Channels Programming Advanced 97 Configure Email Reporting 99 5 5 Communicator Programming Advanced 100 5 6 Schedules Programming Advanced 108 5 7 Actions Programming Advanced 110 5 8 Arm Disarm Programming Advanced 115 5 9 Devices Programming Advanced 117 5 10 Permissions Programming Advanced 121 5 11 Area Groups Programming Advanced 125 5 12 Men...

Page 4: ...9 Add Camera to UltraSync 168 8 10 View Live Stream and Latest Clip 169 8 11 Program event triggered camera clips 169 8 12 View event triggered clips in History 171 Remove Camera from UltraSync if needed 171 8 13 Change Default Camera Settings Via TruVision Navigator 171 8 14 Camera Troubleshooting 172 9 Installation Using Keypad 173 9 1 Basic Installation 173 9 2 Learning Sensors into ZeroWire 17...

Page 5: ...ges 201 A 7 Zwave Messages 202 A 8 History Events 203 Event ID Table 203 A 9 Event Reporting Class Table 205 A 10 Action Events Category and Types 206 A 11 Action Results Category and Action Results Event Types 207 A 12 ZeroWire Building Blocks 208 A 13 ZeroWire Menu Tree 209 Specifications 210 UL SPECIFICATION 211 Electrical 211 Software Version 211 Installation Notes 211 Compatible Receivers 211...

Page 6: ...ED STATUTORY OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ITS SECURITY PRODUCTS AND RELATED SOFTWARE INTERLOGIX FURTHER DISCLAIMS ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT OR SIMILAR LAW AS ENACTED BY ANY STATE USA only SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRAN...

Page 7: ...tact your local supplier or visit us online at www interlogix com zerowire The system should be checked by a qualified technician at least every 3 years and the backup battery replaced as required Copyright Copyright 2013 2014 2015 UTC Ltd All rights reserved This document may not be copied or otherwise reproduced in whole or in part except as specifically permitted under US and international copy...

Page 8: ... one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Caution Any changes or modifications not expressly approved by the party responsible for...

Page 9: ...esired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnem...

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Page 11: ...gh for even moderate sized businesses 64 wireless sensors 20 Keyfobs 4 Areas Partitions split your system into smaller parts you can protect individually Personal Voice Guided setup and menu prompts 2 Hardwired inputs can be doubled to total 4 2 Programmable Outputs 85db piezo siren 24 hour battery backup Wi Fi 802 11 b g Wi Fi direct for setup IEEE 802 3 Compliant Ethernet 3G Cellular Radio Modul...

Page 12: ... your installation Optional Accessories Cellular Radio Modem ZW HSPA Desk Stand ZW DS01 Extension Antenna ZW ANT3M Battery ZW BAT23A Power Supply ZW PS9V Ultra Secure IP Camera ZW USW 3120 Only works with ZeroWire Input Output Lead Transformer Backup Battery Pack Wall Bracket Installation Manual Full Reference Guide Available Online ZeroWire Panel ...

Page 13: ... if Stay is also not lit Press the AWAY key to arm in Away mode Key Color Description READY Green steady All sensors are ready and the system can be armed in Away or Stay mode Green flashing Some sensors are unsealed but system is force armable If these sensors are not sealed by the end of the exit time the system may go into alarm Not lit System cannot be armed press the STATUS key for more info ...

Page 14: ... C 14 P N 466 5227 REVA ISS 26AUG15 ZeroWire Reference Guide 2015 United Technologies Corporation I Back of ZeroWire Connections for the cellular radio module are located under the cover on the right ...

Page 15: ...screwdriver Router supporting 802 11 b or 802 11g if using local Wi Fi features IP access for cell module Wi Fi Ethernet access Choose a Location When choosing a location for your ZeroWire there are a number of appliances and areas to avoid which could interfere with the security system Choose a central location that optimizes signal strength Wi Fi 319 5 Zwave Avoid TV and other electronic applian...

Page 16: ...e For table mount information please reference Section 9 21 Install the bracket on a wall by using the supplied screws Make sure the power lead can reach the ZeroWire when plugged in to a power source Note Holes in the wall supplying Ethernet power antenna or I O connector must be in the shaded area to ensure the unit mounts flat on the wall See the drawing on the next page Connect battery pack le...

Page 17: ...ket and then push the ZeroWire so it sits flat against the wall Note Ensure the screw on the underside of the ZeroWire is loosened if not the ZeroWire may not fit flush against the wall Tighten the screw on the underside of the ZeroWire to ensure a secure fit 1 4 Connect Power Connect the power supply to receptacle Warning Do not connect to a receptacle controlled by a switch ...

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Page 19: ...r cellular only installations may be used For cellular radio setup reference Section 7 Option 1 Ethernet Setup This is the easiest to set up The ZeroWire panel is set to use Ethernet by default It requires a hardwired Ethernet connection to the ZeroWire You will need to provide an Ethernet router and an internet connection for reporting and remote access Option 2 Wi Fi Setup This connects the Zero...

Page 20: ...an IP address On the ZeroWire press Menu 8 PIN 6 and note the IP address announced This is the IP address of your ZeroWire If you hear IP address is not configured then wait a further 30s and repeat this step Open your web browser Enter IP address The ZeroWire login screen should appear Enter your username and password By default this is installer and 9 7 1 3 You should now see a screen similar to...

Page 21: ...m your mobile device or computer using the IP address announced Press Settings Select Connection Status in the drop down menu Check that a LAN Status should display Connected b LAN Media should display Ethernet c UltraConnect UltraSync Status should display Connected d UltraConnect UltraSync Media should display LAN If it does not e Check cable connection f Check router settings ...

Page 22: ...nd select the ZeroWire_xxxx network to connect to it Only a single user can connect at any time and there is no Wi Fi password Once connected the ZeroWire will be assigned a fixed IP address of 192 168 1 3 Use your device to connect to ZeroWire The wireless router must support 802 11 b or 802 11g Open your web browser and enter 192 168 1 3 The ZeroWire login screen should appear Enter your usernam...

Page 23: ...abled by default Follow these steps to enable it Press then for the page Select Network from the drop down menu Enter a Web Access Passcode Press Save For a detailed explanation of function of the Web Access Passcode please see section 4 6 Programming the Network Scan for Wireless Networks Press Settings Select Wi Fi Setup from the drop down menu Press Scan for Wireless Networks ...

Page 24: ...ected from the ZeroWire On your mobile device connect to the same Wi Fi network found by the scan On the ZeroWire press Menu 8 PIN 6 and write down the IP address announced This is the IP address of your ZeroWire If you hear IP address is not configured then wait a further 30 seconds and repeat this step Open your web browser Enter announced IP address The ZeroWire login screen should appear Your ...

Page 25: ...try again 2 Network connections fail Cause Solution Some newer routers will have these off at factory default Some 802 11n access points may not accept 802 11g connections Check if Wi Fi router allows b and g connections Check if router is within range and has good signal otherwise a Wi Fi range extender may help Ensure auto correct is turned off when typing the pass phrase Ensure wireless router ...

Page 26: ...obile device or computer using the IP address announced Press Settings Select or press Connection Status in the drop down menu Check that a LAN Status should display Connected b LAN Media should display Wi Fi c UltraConnect UltraSync Status should display Connected d UltraConnect UltraSync Media should display LAN If it does not e Check cable connection f Check router settings Wi Fi ...

Page 27: ...nc Install the app Press the icon on your device to launch it Press on the top right to add a new site or the blue arrow to edit an existing site Enter the details of your security system The serial number is printed on the back of the ZeroWire unit Alternatively login to ZeroWire Web Server and go to Settings Details to view it The default Web Access Passcode of 00000000 disables remote access To...

Page 28: ...l appear once you connect is Arm Disarm This will display the status of your system and allows you to arm or disarm areas by pressing Away Stay or Off From this screen you can also enable or disable Chime mode The menu bar is located along the bottom of the app Press Sensors to view sensor status From the Sensors screen you can press Bypass to ignore a sensor or press it again to restore it to nor...

Page 29: ...nited Technologies Corporation I Press to view any cameras connected to the system This is a live view of the camera Press to view the last recorded clip by that camera You can also access video clips linked to History events Press from the History screen clip progress ...

Page 30: ... press Rooms to view and control them Master users will have access to the full Users menu for creating and managing users See Section 6 Users and Permissions for definitions of user levels and permissions When you login with the Installer account you will also have access to additional menus for setting up and programming the ZeroWire ...

Page 31: ...attery Add your phone number See system Programming Advanced Service and Test Options USER 1 NAME User 1 username is User 1 At default there is a space between User and 1 Usernames are required to provide access to the ZeroWire Web Server and UltraSync app Make the username blank to prevent end user access USER 1 PIN User 1 PIN code is 1 2 3 4 at default Always change this to prevent unauthorized ...

Page 32: ...login to ZeroWire Web Server and go to Settings Network Enable remote access for DLX900 by changing the Download Access Code The default Download Access Passcode of 00000000 prevents remote access Login to ZeroWire Web Server and go to Settings Network then change the code Note DLX900 will attempt to connect using the default installer 9 7 1 3 account To disable DLX900 access change the Installer ...

Page 33: ...ection is working Network not set Check Settings Network Enable UltraSync is checked 4 Cannot get IP address Cause Solution The wireless router may not be configured for automatic DHCP or certain security settings may be enabled Check your router settings and try again 5 Cannot access internet Cause Solution Mobile device has no access Open a web browser on your mobile device to double check acces...

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Page 35: ...eroWire Connect to the ZeroWire Web Server either via Wi Fi Discovery Mode Wi Fi Ethernet LAN or the UltraSync app Enter your username and password By default this is installer and 9 7 1 3 Press Sign In You should see a screen similar to one of the below From the UltraSync app press the button then You are on the page Select the drop down menu under Sensors to see the list of programmable items Se...

Page 36: ... I At this point you can type the name of the sensor and define its profile by determining the sensor type Entry 24 hour fire key switch etc and the sensor options bypass force arm Cross Zone stay mode etc You can also assign it a specific area Each of these has a drop down menu to make selections ...

Page 37: ...n A notification box will appear below the learn button Activate the sensor Consult the sensor manual for instructions generally this is performed by opening the case and manipulating the tamper activator This will send a tamper signal to ZeroWire The notification box will alert you that a new device was found Sensor Area Group Sensor Options Sensor Type ...

Page 38: ...s a sensor learned in Name Front Door Type Entry Exit Delay 1 Option Bypass Area Group Area 1 Serial Number A8E551 Note that the sensor Serial Number box has been populated after learning in the sensor Explanations of the sensor configurations appear on the next page Also reference Sensor Programming Advanced section 5 2 ...

Page 39: ...port Serial Number Blank This is the TXID of the wireless sensor it can be manual entered or the sensor can be Learned into panel Tamper On Tamper switch on the wireless sensor is enabled or disabled Disable Internal Reed Off The internal reed switch es on the wireless device can be disabled Norm Open External Contact Off The external input on wireless sensors can be enabled If the 60 362N 10 319 ...

Page 40: ... Learn in a Keyfob From the UltraSync app press the button then You are on the page Select the drop down menu under Sensors to see the list of programmable items Select Keyfobs With the keyfobs screen selected you can choose the keyfob number to configure and select the user number to link to the keyfob ...

Page 41: ...ow the learn button Activate the keyfob Consult the keyfob manual for instructions generally this is performed by simultaneously pressing the lock and unlock buttons This will send a tamper signal to ZeroWire The notification box will alert you that a new device keyfob was found The keyfob Serial Number box will be populated Explanations of the Keyfob configurations appear on the next page ...

Page 42: ...tion Report Police Off Enabling this will enable the Police Panic on the Fob this will also be audible at the panel top 2 buttons press at the same time No Siren on Police Off With this enabled it will make the Police Panic silent at the panel Medical Off Enabling this will enable the Medical Aux on the Fob This will be an audible alarm at the panel bottom 2 buttons pressed at the same time Scene ...

Page 43: ...enu With the Areas screen selected you can choose an Area number to configure give the area a name and define attributes for that area The ZeroWire can support a total of 4 areas each area is configured with its entry and exit times area options area timers area type and reporting characteristics Explanations of the Area configurations appear on the following pages Also reference Areas Programming...

Page 44: ...ill be the entry time to deactivate the alarm system Area Options Quick Away Off If enabled the area can be armed in away mode with a single press When area is armed via quick away mode the closing user number is the default user of 999 Quick Stay Mode Disarm Off If enabled this will allow the stay mode to be disarmed by pressing the stay key on the ZeroWire panel If the system is in alarm a PIN m...

Page 45: ... email This should be the same as the Central Station account number however if it is not this will not affect the Central Station reporting Area Channels 1 Channel Group This determines which channel will be used to report area events to the Central Station The channel must be configured in the Channel option programming When you are finished programming the Area settings remember to save your ch...

Page 46: ...n for the page Select System from the drop down menu When the System screen is selected you can program several system wide settings including the system clock and timers as well as sensor options and reporting Explanations of the System configurations appear on the following pages Also reference System Programming Advanced section 5 1 ...

Page 47: ...t the disarming of the first area or at midnight once each 24 hour cycle Dynamic battery test is disabled when the test duration is set to 0 Dynamic battery test can also be run manually from a keypad AC Failure Report Delay 0 999 Seconds 300 The AC fail report delay sets the duration in seconds that the AC power is lost or restored before a communication is initiated AC restore will report when p...

Page 48: ...or 1 will represent sensors 1 and 3 and the terminals for sensor 2 will represent sensor 2 and 4 This option cannot be selected for sensors other than the two sensors on the main panel This option cannot be used in conjunction with the DEOL option Panel Box Tamper Off The ZeroWire has a built in normally closed tamper switch that will sound the siren if the ZeroWire is removed from the wall This o...

Page 49: ... C 49 P N 466 5227 REVA ISS 26AUG15 ZeroWire Reference Guide 2015 United Technologies Corporation I When you are finished programming the System settings remember to save your changes ...

Page 50: ...oWire panel to a selected destination The ZeroWire can support a total of 16 channels each channel is identified by a unique channel number which cannot be altered and remains as the key reference for each channel Choose a channel in the drop down menu and assign it attributes Explanations of the Channel Configuration menu appear on the following page Also reference Channels Programming Advanced s...

Page 51: ...nk The phone number or email address of the selected destination Next Channel 2 Central Station Backup 1 If the channel selected is unable to deliver the event to the selected destination ZeroWire will try to use this backup channel instead The Next Channel specified here must be greater than the Channel Number A number lower than the current Channel Number will end the chain This is to prevent ac...

Page 52: ...n I 4 6 Programming the Network Press then for the page Select Network from the drop down menu Enter your network settings on this page Explanations of the Network Configuration Menu appear on the following pages Remember to save your changes when you are finished programming the Network settings ...

Page 53: ...ter which is needed when remote IP communications are used Subnet The subnet mask for the network For example 255 255 255 0 is the network mask for 192 168 1 0 24 Primary DNS The IP address of the Primary Domain Name Server The DNS is used to translate host names for time servers and UltraSync servers Secondary DNS The IP address of the Secondary Domain Name Server used if the Primary DNS is not a...

Page 54: ...this option is enabled and the panel is unable to communicate it will log a Fail To Communicate event Always Allow DLX900 On Enabling this option will allow DLX900 to connect at any time if the correct Download Access Code is provided Disabling this option provides greater security by only allowing DLX900 to connect when program mode is active This allows the system to have DL900 access disabled u...

Page 55: ...actions when certain conditions are met This can save users time by automatically running multiple actions A scene can be triggered manually through a schedule or via a system event Remember to save your changes when you are finished programming the Scene settings Explanations of the Scene Configuration Menu appear on the following pages Also reference Scenes Programming Advanced section 5 18 S c ...

Page 56: ... enabled 3 Select the event that will trigger recording a video clip using the Activate Event Type drop down menu 4 Select the Activate Sensor Area User Action if applicable 5 Select Action Device 1 Alarm System This enables another drop down menu for Action Type Choose the Action Type Trigger Camera Video Clip then the cameras you wish to record a video clip when the event is triggered 6 Press Sa...

Page 57: ...ct which Area Sensor Schedule User Action Device will provide the trigger for the Scene Scene Action 1 Action Device Disabled Each scene can perform up to 16 Scene Actions These are simplified actions that allow you to control devices on your system There are two types of Scene Action 1 Alarm System Action 2 ZWave Device Action Alarm System Action Result Type The event of the Action Result to perf...

Page 58: ...edules from the drop down menu With the Schedules screen selected you can create up to 16 schedules each having four time and day periods Explanations of the Schedules Configuration menus appear on the following pages Also reference Schedules Programming Advanced section 5 6 Remember to save your changes when you are finished programming the Schedules settings ...

Page 59: ...al of 96 schedules Each schedule is identified by a unique schedule number which cannot be altered and remains as the key reference for each schedule Schedule Name Schedule 1 Each schedule can be configured with a custom 32 character name The area name is displayed wherever a schedule is referenced on the ZeroWire system Time and Days 1 16 Start Time hh mm End Time hh mm Monday Tuesday Wednesday T...

Page 60: ...ion Default Function Select Holiday List to Configure n a ZeroWire supports up to 4 sets of holiday dates each set can have up to 16 date ranges Holidays are used as part of Schedules to control access to the system on specified dates Holiday 1 Holiday 2 Holiday 3 Holiday 4 Holiday n a The ZeroWire can support a total of 4 Holidays Each Holiday is identified by a unique number which cannot be alte...

Page 61: ... during a public holiday and you want to prevent access to the building from staff on this date First program the holiday dates in this section under Holiday 1 then go to Schedules and check Holidays 1 then assign that schedule to the User Office Worker User Permission 1 All Areas Permission Schedule 1 8am 8pm M F Holidays 1 checked ...

Page 62: ... will change the name of Room 1 to Living Room Type Living Room in the form Edit Room Name Press Save The notification box will alert you that the Room Name is Saved The drop down list has been updated for Room 1 Add a Zwave Device Select Zwave Add Remove from the drop down menu 1 Press Add 2 Initiate ADD mode on ZWave device See your ZWave device s manual for instructions The notification box wil...

Page 63: ...ide 2015 United Technologies Corporation I 3 Press Rooms 4 Check that you can see the device you just added Press a button such as ON or OFF to verify you can control the device Zwave Device Association Select Zwave Device Association from the drop down menu ...

Page 64: ...om Selection Edit Room Name Room 1 Room Naming Device Selector Device Room Location Drop down to select the room location Device Name 1 Alarm Check For High Power Add Option On Device Association Association Functions Add Remove Query Association Selector Drop down list of all devices learned into the system Association Group Maintenance Failed Device Functions Replace Remove Cancel Network Mainte...

Page 65: ...elect the ZeroWire_xxxx network to connect to it Only a single user can connect at any time and there is no Wi Fi password Once connected the ZeroWire will be assigned a fixed IP address of 192 168 1 3 Use your device to connect to ZeroWire The wireless router must support 802 11 b or 802 11g Open your web browser and enter 192 168 1 3 The ZeroWire login screen should appear Enter your username an...

Page 66: ...d by default Follow these steps to enable it Press then for the page Select Network from the drop down menu Enter a Web Access Passcode Press Save For a detailed explanation of function of the Web Access Passcode please see section 4 6 Programming the Network Scan for Wireless Networks Press then for the page Select Wi Fi Setup from the drop down menu Press Scan for Wireless Networks ...

Page 67: ...ill be disconnected from the ZeroWire On your mobile device connect to the same Wi Fi network found by the scan On the ZeroWire press Menu 8 PIN 6 and write down the IP address announced This is the IP address of your ZeroWire If you hear IP address is not configured then wait a further 30 seconds and repeat this step Open your web browser Enter announced IP address The ZeroWire login screen shoul...

Page 68: ...twork connections fail Cause Solution Some newer routers will have these off at factory default Some 802 11n access points may not accept 802 11g connections Check if Wi Fi router allows b and g connections Check if router is within range and has good signal otherwise a Wi Fi range extender may help Ensure auto correct is turned off when typing the pass phrase Ensure wireless router has DHCP enabl...

Page 69: ...mobile device or computer using the IP address announced Press Settings Select or press Connection Status in the drop down menu Check that g LAN Status should display Connected h LAN Media should display Wi Fi i UltraConnect UltraSync Status should display Connected j UltraConnect UltraSync Media should display LAN If it does not k Check cable connection l Check router settings Wi Fi ...

Page 70: ... correct model s Install camera according to the manual supplied with the camera Add a Camera Method 1 Automatic Discovery Press Scan For New Cameras The scan results in an IP address and MAC address listing in the form fields shown Viewing Cameras in UltraSync 1 Log in to UltraSync app 2 Press Cameras 3 You will now be able to view the live camera feed Add a Camera Method 2 Manual Entry Reference...

Page 71: ...Function Connection Status Notification Diagnostic LAN Status Not Linked Configuring Connected LAN Media Wi Fi Ethernet Cell State 1 Getting Details 2 Configuring Modem 3 Modem Connected 4 Configuring PPP 5 Authenticating 6 Configuring Protocol 7 Getting Echo 8 Connected 9 Terminating 10 Idle UltraConnect UltraSync Status 1 Idle 2 Selecting Server 3 Making Connection 4 Disconnecting 5 Retry Delay ...

Page 72: ...om the drop down menu Detail Names Detail Function D e t a i l S t a t u s Control Name Notification Device UID Serial Serial number of the ZeroWire Ethernet MAC Address WI FI MAC Address Control Model Firmware Version Hardware Version Bootloader Voce Version Website Version Memory Map Version Menu String Version Press then for the page ...

Page 73: ...ed settings are only accessible via the ZeroWire Web Server UltraSync app or DLX900 From the UltraSync app press the button then You are on the page 5 1 System Programming Advanced Select System from the menu System Options is used to configure system wide options such as time and dates system timers and maintenance REFERENCE GUIDE MODEL ZW 6400 5 ...

Page 74: ...and day light saving time settings to ensure ongoing accurate time 3 Time Sensor Hours Offset Minutes Offset 4 Daylight Saving Time Start Of DLST Month 1 to 12 of year Week of month 1 to 4 and last End Of DLST Month 1 to 12 of year Week of month 1 to 4 and last When connected to an IP network the ZeroWire system clock can synchronize its time and date automatically with an Internet Time Server if ...

Page 75: ... Scale Disable Hardwire Sensors On If enabled the ZeroWire will disable all hardwired sensor inputs Wireless sensors with sensor numbers 1 to 16 may still be used Strobe on Away Off If enabled the system strobe will flash when an area is set in away mode The strobe outputs must be configured follow the area alarm event condition The strobe is not activated on Disarm or Stay System Alarm Latch On I...

Page 76: ...ttery test is disabled when the test duration is set to 0 Dynamic battery test can also be run manually from a keypad AC Failure Report Delay 0 999 Seconds 300 The AC fail report delay sets the duration in seconds that the AC power is lost or restored before a communication is initiated AC restore will report when power is maintained for this same duration Cross Zone Time 30 999 300 The twin trip ...

Page 77: ...ome scenarios Sensor Inactivity Time 0 65535 Minutes 0 Sensors programmed with Sensor Inactivity in the Sensor Options must be sealed and unsealed within the time programmed here in minutes If they do not a Sensor Inactivity will report This feature can be enabled in System Options See section 4 5 Default Sensor Inactivity option is off and this timer is set to 10080 minutes 7 days Fire Supervise ...

Page 78: ...unlimited number of times 2 Siren At System Away Disarm If enabled the ZeroWire will activate the built in siren briefly each time the last area in the system is set in away mode or when the first area is disarmed To enable this function by area leave this option disabled in this section and enable the Siren at System Away Disarm in section 5 3 Areas Programming Advanced for the area s you require...

Page 79: ...is the number of days between status reports For example entering a 7 will cause a report to be sent every 7 days The interval starts from either the first time you program an interval in here or when it is powered up This is sent via the System Event Reporting Reporting Channels 3 Email Time The status email time sets the time of day that the status email will report This is set as 24 hour time i...

Page 80: ...rence Guide 2015 United Technologies Corporation I S y s t e m S t a t u s 1 Status 2 LAN Status 3 LAN Media 4 Cell State 5 UltraConnect Status UltraSync 6 UltraConnect Media UltraSync 7 Cell Service 8 Signal Strength 9 Operator ID 10 Radio Technology ...

Page 81: ... same arming period the controller will then shutdown that sensor for the remainder of that arming period The sensor will be reinstated when the system is disarmed or rearmed to any security mode See SIA CP 01 2010 Programmable Features Table for reference S y s t e m A u t o m a t i o n M e n u 1 Automation Menu 2 Automation User name 3 Automation Pin The ZeroWire Communicator has a powerful auto...

Page 82: ...r S u b m e n u s 1 Sensor Number The ZeroWire can support a total of 60 sensors Each sensor is identified by a unique sensor number which cannot be altered and remains as the key reference for each sensor 2 Sensor name Each sensor can be configured with a custom 32 character name The sensor name is displayed wherever a sensor is referenced on the ZeroWire system 3 First Sensor Profile Sensor prof...

Page 83: ...sor attributes siren attributes and sensor attribute options Here is an example of a preset sensor type Sensor Type 1 Day Sensor Sensor Type Armed Sensor Attribute Instant Siren Attribute Yelping Sensor Attribute Options Keypad Sounder YES Report Delay NO No ZeroWire Panel Display NO Momentary Switch NO Sensor Inhibit Bypass NO Sensor Type Disarmed Sensor Attribute Local Siren Attribute Silent Sen...

Page 84: ...ty and the second sensor profile has the lowest priority The panel will check if the current time and day fall within the schedule of the first sensor profile or if the schedule is disabled thus always active If the schedule is active then that profile is applied to that sensor If the first sensor profile s schedule is not active then it will check the second sensor profile If the schedule is acti...

Page 85: ...ated ZeroWire will check the user permissions and permission schedules to determine which areas are accessible Additionally area open and close reports will also report the user number selected in this option If the user number is programmed to 0 the ZeroWire will use a default User number of 999 and will operate on all areas in the sensors area group 9 Second Sensor Profile Refer to First Sensor ...

Page 86: ... A r e a s S u b m e n u s A r e a s S u b m e n u s 1 Area Number The ZeroWire can support a total of 4 areas Each area is identified by a unique area number which cannot be altered and remains as the key reference for each area 2 Area Name Each area can be configured with a custom 32 character name The area name is displayed wherever an area is referenced on the ZeroWire system ...

Page 87: ...timer is not running will create an instant alarm If a sensor is in more than 1 area the sensor will use the have the longest entry and exit delay time of the programmed area If a area greater than 1 has the time set to 0 that area will use the time programmed in Area 1 If area settings are set to 0 then the area will automatically inherit Area 1 settings 1 Entry Time 1 Entry time 1 is used to tim...

Page 88: ... alarm system more frequently when the premise is occupied Designated stay sensors e g located perimeter motion sensors and doors will be active in stay mode while all non stay sensors e g located upstairs will be bypassed When armed in the stay mode the opening of any sensors designated as stay mode sensor will initiate the keypad sounder and start the stay entry delay before creating an alarm Al...

Page 89: ...be armed even if sensors are not ready Any sensors that are not ready will NOT be automatically be bypassed and may cause an alarm condition because they could still be in a not ready state once the area becomes armed This option is overridden if the Force Arm With Bypass is enabled Individual sensors can be made force armable without auto bypass by leaving this area option off then enabling Force...

Page 90: ... that are not sealed i e not ready by end of the exit time will be Auto Bypassed If after the Area is armed that sensor restores e g the person double checks and secures the front door then the Auto Bypass will be removed from the sensor and it will be active If subsequently the sensor is triggered then Area will go into alarm Auto bypass will be applied if enabled and if necessary to a sensor whe...

Page 91: ...to bypassed sensors restored Bypassed sensors restored All Sensors Ready Area Ready Area Type Delay Exit Time Area Armed Sensors Not Ready Area Not Ready Force Arm If Auto Bypass enabled then auto bypass all not ready sensors Else Alarm Auto bypassed sensor is restored Bypassed sensors remain bypassed Sensor restores If armed and entry exit sensor tripped Arm in Away mode If armed and entry exit s...

Page 92: ... of the area type schedule that the area can be disarmed or armed Otherwise an early to open or late to close report will be sent if enabled in user permissions Fail to open and fail to close report will be sent if Arm Disarm Reports is enabled in area options Valid values are from 0 to 99 minutes Local Alarm Reminder If set the local alarm reminder is the period in minutes between 0 and 999 that ...

Page 93: ...ust have i This area set in the permission s man down group ii The permission must be in schedule iii The permission s Area Type Override must NOT be set The man down timer is set in the user s permission At the end of the user s man down time the Area Type Delay will activate for the set period At the end of the Area Type Delay period the area will arm and if configured report a man down alarm At...

Page 94: ... the selected area type is active Area types are not active when the schedule is not active If a area type schedule is disabled always active that area will always have the type characteristics programmed in Area Type Area Type Delay If the area type is Standard and Arm Disarm is configured this timer delays arming by the minutes entered If the area type is Timed Disarm Man Down or Guard Tour this...

Page 95: ...ly open report Late close report Area Options Arm Disarm Reports Open Window Area is Armed 9 15 17 00 Area Type Delay Close Window Area is Disarmed Send Early Opening Send Close Send Late Closing Open Window Area is Disarmed Send Fail to Open Area Armed 8 00 17 15 Area Type Delay Area Armed Send Fail to Close Send Open Area Disarmed Automatically sent Automatically sent Send Early Close Send Late ...

Page 96: ...unt code will be used for this area s alarm reporting events If the channel account code is equal to the default of 0 the channel 1 account code is used If the channel 1 account code is 0 then the account will be sent as 0 The channel group determines which communicator channel s area events will be reported to If the bit corresponding to one of the 16 reporting channels is set to on area events w...

Page 97: ...s highly recommended as each event is acknowledged on receipt to ensure an appropriate response can be made Email addresses can only be configured by Master Engineer Master Engineer and Custom Users with Channel menu permission Master users can only see Channels configured as email Standard users cannot change the email address C h a n n e l s S u b m e n u s C h a n n e l s S u b m e n u s 1 Chan...

Page 98: ... the selected destination ZeroWire will try to use this backup channel instead The Next Channel specified here must be greater than the Channel Number A number lower than the current Channel Number will end the chain This is to prevent accidental programming of endless loops 8 Event List 1 16 Select the pre programmed list of events that will be sent via this channel The specific events in each ev...

Page 99: ...nc app Use an Installer or Master user account 2 Press Settings 3 Select Channels in the drop down menu 4 Press Select Channel to Configure where the Format is already set to Email 5 Enter an email address 6 Select an Event List 7 Enter a Channel Name for future reference 8 Press Save Installer and Engineer user types can customize Event List for selective reporting ...

Page 100: ...n for the page Select Communicator from menu The ZeroWire Communicator is a core component of the ZeroWire System used in conjunction with the Channels feature to report events to a monitoring company or third party In this menu you can configure the settings for various methods of reporting C o m m u n i c a t o r S u b m e n u s 1 General Options ...

Page 101: ... and is being picked up by the sensor on that sensor 3 Suppress Force Arm Bypass If enabled the ZeroWire does not send bypass reports when a sensor is forced armed If not enabled when a sensor is forced armed and it remains in a state of creating an alarm bypass reports are sent at the end of exit time For example this would occur if it remains unsealed at the end of the exit time or due to change...

Page 102: ...e communicator to enable it to connect on to the local LAN This will allow you to access the embedded web server from a web enabled device to program and view the status of the system It is also used for alarm reporting 7 10 IP Config Detail Gateway If required the IP address of the router which is needed when remote IP communications are used Subnet The subnet mask for the network For example 255...

Page 103: ...er the URL or IP address of a time server to allow the ZeroWire to automatically update and synchronise its clock without user intervention The default is pool ntp org 16 IP Options 1 Enable DHCP Allow the ZeroWire panel to be automatically assigned an IP address by the network 2 Require SSL Feature no longer supported Leave unchecked 3 Enable Web Updates RESERVED Allow the ZeroWire panel to updat...

Page 104: ...his allows the system to have DL900 access disabled until a user on site with physical access to the keypad enters program mode with a valid PIN code ZeroWire will be in program mode if a user gains authorised access to menu 5 8 or 9 on the keypad 8 Monitor LAN When the Monitor LAN option is enabled the panel will monitor the Ethernet port for a valid Ethernet cable If the Ethernet cable is discon...

Page 105: ...t to this IP address This should be the IP address of the computer where DLX900 is installed not the IP address of the ZeroWire panel IMPORTANT the call back IP address should always be reviewed for accuracy before disconnecting 24 Download Access Code A variable length code for the computer user This code gives the software complete authority over all menus including those that are locked For con...

Page 106: ... of the Remote Access Menu without using the Download Access PIN 5 Call Back at Auto Test When an auto test is initiated perform a call back to the number specified 27 Event Reporting Channels Enter the Channel Group that the ZeroWire will send system events to 28 Event Reporting Attempts This is the number of times the ZeroWire will sequence back to the primary channel if the backup channels all ...

Page 107: ...b m e n u s In the diagram below ZeroWire will try Channel 1 3 times switch to Channel 2 and try 2 times then go back to Channel 1 This sequence is repeated 2 times in total In total there will be 10 attempts Channel 1 Channel Attempts 3 Next Channel 2 Channel 2 Channel Attempts 2 Next Channel 0 Report Attempts 2 3 tries 2 tries ...

Page 108: ...ferenced on the ZeroWire system 3 Follow Action Number If an action number is specified then the schedule becomes enabled when the action is true When the action becomes false then the schedule becomes disabled Schedules can be used to control various parts of the system such as when a user s permissions are applied The Follow Action Number option allows you to use actions to control schedules The...

Page 109: ... schedules that span midnight automatically For example if a schedule is to cover Fri 8 00pm to Sat 6 00am only check Friday and ZeroWire will automatically manage the time after midnight Thu Fri Sat Sun If you check Friday and Saturday the schedule will cover Fri 8 00pm Sat 6 00am and Sat 8 00pm Sun 6 00am Thu Fri Sat Sun 5 Start Time End Time 6 Days Holidays Note Holidays 1 4 If checked it means...

Page 110: ...s Devices with outputs and Scenes to activate deactivate For example a strobe connected to Output 1 can be programmed to follow Areas 1 8 being armed Each Action can also directly control selected parts of your ZeroWire when all 4 Action Events are met This is called the Action Result Its behaviour also follows the Action State For example when all areas are armed and there is activity on sensor 1...

Page 111: ...enced on the ZeroWire system 3 Function Timed The action state turns on for the time specified Follow The action state turns on once the Event conditions have been satisfied then off once the Event conditions are not true On Delay The action state becomes on after the programmed time period unless logic result is no longer active Off Delay Follows the result of the logic equation but remains activ...

Page 112: ... requires duration this determines in seconds how long the action should stay on 6 Event s 1 4 and Results 7 Event Attributes 8 Event Category Select the category of the first event This will determine what events you can select in Event Type See the Action Events Category and Action Event Types table in section A 10 for reference 9 Event Type Select the event that you want the Action to monitor S...

Page 113: ... default of zero or enter the same number as Event Start Range 12 Event Combination Logic The logic condition to apply to Event 1 OR e g Area 1 Armed Away OR Area 2 Armed Away Inverted OR e g Not Sensor 1 Bypass OR Sensor 2 Bypass AND e g Area 1 Armed Away AND Area 2 Armed Away Inverted AND e g Not Sensor 1 Bypass AND Sensor 2 Bypass RESET Reset any latched event The Combination Logic selected for...

Page 114: ...Action Result to perform See the Action Results Category and Action Results Event Types table in section A 11 for reference 15 Result Type The event of the Action Result to perform See the Action Results Category and Action Results Event Types table in section A 11 for reference 16 Result Start Range Select the starting number of the event that you want the Action Result to affect 17 Result End Ra...

Page 115: ...key reference for each function 2 Name Each group can be configured with a custom 32 character name The name is displayed wherever an Arm Disarm is referenced on the ZeroWire system 2 User Number The user number that will perform the Arm Disarm The user s schedule and permissions will be checked and applied to all areas in the user s arm or disarm area group at the time of the Arm Disarm 4 Schedul...

Page 116: ... program Permission 99 Full Access Arm Area Group 1 1 2 3 See Permissions to program Disarm Area Group 1 1 2 3 Schedule 1 Full Access 7 days 24 hours See Schedule to program For an Arm Disarm to occur both the Arm Disarm schedule here and the User Schedule need to be valid at the time the Arm Disarm is triggered The Arm Disarm Schedule determines what the operation is The leading edge causes a dis...

Page 117: ...ess then for the page Select Devices from the menu This menu allows you to program devices connected to the ZeroWire system D e v i c e s S u b m e n u s D e v i c e s S u b m e n u s 1 System Devices Control 2 System Devices Control Device Number 3 Device UID Serial number of the ZeroWire 4 Control Name The name of the ZeroWire system ...

Page 118: ...g firmware voice web and MAC address 6 Control Output 1 The ZeroWire has 2 on board outputs which can be programmed to follow actions 7 Control Output 1 Output Name Each output can be configured with a custom 32 character name 8 Control Output 1 Action Assignment The output will activate while the selected action state is true If the action state becomes false then the output will deactivate ...

Page 119: ...ntrol Output 1 Invert Invert the Output 11 Interlogix Transmitters Number of the Interlogix Transmitter 12 Serial Number Serial number of the Interlogix Device 13 User By default all keyfobs are reported as user 999 To enable individual keyfob reporting assign a user number here 14 Transmitter Options Allows the Installer to configure options for wireless transmitters including Tamper Police Medic...

Page 120: ...s S u b m e n u s 15 Scene On a four button keyfob this allows the user to activate a scene when the fourth button is pressed 16 Zwave Devices 17 Zwave Devices Name 18 Zwave Devices Basic Type 19 Zwave Devices Generic Type 20 Zwave Devices Specific Type 19 Zwave Devices Generic Type 20 Zwave Devices Specific Type ...

Page 121: ...system and what they can do P e r m i s s i o n s S u b m e n u s P e r m i s s i o n s S u b m e n u s 1 Permission Number 2 Permission Name Each set of Permissions is identified by a unique number which cannot be altered and remains as the key reference for each Permission Each group can be configured with a custom 32 character name The name is displayed wherever Permissions are referenced on th...

Page 122: ... not want them to be able to disarm any areas By assigning them a Reset Only Area Group they can turn off alarms but they cannot accidentally disarm an area 5 Timed Disarm Area Group This controls which areas can be timed disarm 6 Man Down Area Group This controls which areas will have man down monitoring 7 Guard Tour Area Group This controls which areas are a part of the guard tour 8 Area Display...

Page 123: ...Disarm Exceptions ON All four reports are sent as appropriate Early Opening Fail To Open and the reset report Late Open 4 Auto Un Bypass When enabled a bypassed sensor will be reset when disarming When disabled the Sensor will remain bypassed even after the system has been disarmed 5 Disarm Area In Alarm When disabled this user will not be able to disarm and reset an area in alarm Even if the user...

Page 124: ...Guard Tour Time These timers apply to a user when allocated this permission and the Area Type is set to Timed Disarm Man Down or Guard Tour is inside Area Type schedule and Area Type Override is NOT enabled under Permission Options If the value of the associated timer is zero then the system will apply a timer of 45min See Area Type Settings for a more detailed description on these features ...

Page 125: ...ser can see and control When assigned to a sensor or device an Area Group determines what Areas that sensor device will report and display in A r e a G r o u p s S u b m e n u s A r e a G r o u p s S u b m e n u s 1 Area Group Number The ZeroWire can support a total of 8 Area Groups Each Area Group is identified by a unique number which cannot be altered and remains as the key reference for each a...

Page 126: ...e n u s 1 Menu Number 1 16 The ZeroWire can support a total of 16 Menu Groups Each Menu is identified by a unique number which cannot be altered and remains as the key reference for each Menu 2 Menu Name Each Menu can be configured with a custom 32 character name The name is displayed wherever a Menu is referenced on the ZeroWire system 3 Menu Selections Check each item to give a user access to th...

Page 127: ...nologies Corporation I 5 13 Holidays Programming Advanced Press then for the page Select Holidays from the menu Also reference Section 4 9 Programming Holidays H o l i d a y s S u b m e n u s H o l i d a y s S u b m e n u s 1 Holiday Number 1 4 2 Holiday Name 3 Holiday Date Range ...

Page 128: ...f the operation of each bit S e n s o r T y p e s S u b m e n u s S e n s o r T y p e s S u b m e n u s 1 Sensor Type Number 1 32 The ZeroWire can support a total of 32 Sensor Types Each Sensor Type is identified by a unique number which cannot be altered and remains as the key reference for each Sensor Type 2 Sensor Type Name Each Sensor Type can be configured with a custom 32 character name The ...

Page 129: ...ng Event Only this sensor only creates an event when tripped and is stored in the event log Siren Attribute Select from these 4 options to control what sound the siren makes when this sensor goes into alarm Silent siren makes no sound Steady constant siren sound Yelping siren makes a yelping sound Pulsing siren pulses on and off See the drop down menu This is how the sensor will behave when the ar...

Page 130: ...larm and tamper will not illuminate the Alarm Light Conditions will still report and function as normal Default is off Momentary Switch if enabled the sensor will not latch If it is triggered again then it will send another report immediately Default is off Sensor Inhibit Bypass This feature is designed to reduce false alarms at arming disarming If enabled a sensor that is currently faulted that c...

Page 131: ...ing Key Switch Keyswitch Silent N N N N N 15 CO Detector Instant Pulsing Y N N N N Disarmed 1 Day Sensor Instant Yelping Y N N N N 2 24 Hour Audible Instant Yelping Y N N N N 3 Entry Exit Delay 1 Entry 1 Yelping Y N N N N 4 Entry Exit Delay 2 Entry 2 Yelping Y N N N N 5 Follower Handover Yelping Y N N N N 6 Instant Instant Yelping Y N N N N 7 24 Hour Silent Instant Yelping Y N N N N 8 Fire Alarm F...

Page 132: ... with a thorough understanding of the operation of each bit S e n s o r O p t i o n s S u b m e n u s S e n s o r O p t i o n s S u b m e n u s 1 Sensor Options Number 1 32 The ZeroWire can support a total of 32 Sensor Options Each Sensor Option is identified by a unique number which cannot be altered and remains as the key reference for each Sensor Option 2 Sensor Options Name Each Sensor Option ...

Page 133: ...resistor tamper monitoring Automatic Sensor Test if enabled this test is controlled by action results automatic test on and off Sensor Inactivity Test if enabled this sensor will check for Sensor Inactivity The Sensor Inactivity setting must be enabled in General Options The time is programmed in Sensor Inactivity Time See Programming the System section 4 4 Follow Any Armed Area If enabled and a s...

Page 134: ...ill report sensor trouble and restorals Fire type sensors will always report regardless of this option 5 Sensor Contact Options Applies to the hardwire inputs not wireless sensors Normally Open no EOL if enabled the sensor circuit is normally open Default is off Fast Loop if enabled the ZeroWire will be more sensitive and respond quicker to a change in state to the sensor For example we could enab...

Page 135: ...Silent Panic x x x x x x 122 HA 8 Normally Open no EOL x x x x x x x 130 BA 9 Normally Closed no EOL x x x x x x 130 BA 10 Gas Detected x x x x x x 151 GA 11 High Temp x x x x x x 158 KA 12 Water Leakage x x x x x x 154 WA 13 Low Temp x x x x x x 159 ZA 14 High Temp x x x x x x 158 KH 15 Fire Alarm Pull Station x x x x x x 110 FA 16 Blank x x x x x x x x 130 BA 17 Blank x x x x x x x x 130 BA 18 B...

Page 136: ...l be reported E v e n t L i s t s S u b m e n u s E v e n t L i s t s S u b m e n u s 1 Event List Number 1 16 The ZeroWire can support a total of 16 Event Lists Each Event List is identified by a unique number which cannot be altered and remains as the key reference for each Event List 2 Event List Name Each Event List can be configured with a custom 32 character name The name is displayed wherev...

Page 137: ...ultiple destinations with multiple levels of back up paths C h a n n e l G r o u p s S u b m e n u s C h a n n e l G r o u p s S u b m e n u s 1 Channel Group Number 1 16 The ZeroWire can support a total of 16 Channel Groups Each Channel Groups is identified by a unique number which cannot be altered and remains as the key reference for each Channel Group 2 Channel Group Name Each group can be con...

Page 138: ...nnel 4 System sends event to Channel Group Channel 5 Control Room 2 Event List 1 Next Channel 0 Channel 4 Control Room 1 Event List 1 Channel Attempts 3 Next Channel 0 Channels 1 and 2 will attempt to send the event as AC Fail is on the corresponding Event List Back up channels 4 and 5 will also attempt to send the event if they are used Channel 3 will NOT send the event as Event List 2 does not i...

Page 139: ...arm 5 132 BA Interior Alarm 6 133 UA 24 Hour Safe 7 134 BA Entry Exit Alarm 8 135 BA Day Night Alarm 9 150 UA Non Burglary 24 Hour 10 121 HA Duress Alarm 11 122 HA Silent Panic 12 100 MA Medical Alarm 13 123 PA Audible Panic Alarm 14 137 TA Tamper Alarm 15 602 RP Periodic Test 16 151 GA Gas Detected 17 158 KA High Temp 18 154 WA Water Leakage 19 140 QA General Alarm 20 140 SA General Alarm 21 159 ...

Page 140: ... 466 5227 REVA ISS 26AUG15 ZeroWire Reference Guide 2015 United Technologies Corporation I 6 Press Save 7 Press Settings and Sensors should appear 8 Assign the customized Sensor Options to the Sensor 9 Press Save ...

Page 141: ...und Fault 310 Ground Fault Restore 310 Recent Close user number 401 Exit Error user number 457 Event Log Full 605 Fail To Communicate 354 Expander Trouble 333 Expander Restore 333 Siren Tamper 321 Siren Restore 321 Aux Power Over Current 312 Aux Power Restore 312 Low Battery 309 Low Battery Restore 309 AC Fail 301 AC Restore 301 Box Tamper 137 Box Tamper Restore 137 ZeroWire Panel Tamper 137 ZeroW...

Page 142: ... Each Scene is identified by a unique number which cannot be altered and remains the key reference for each Scene 3 Activate Schedule Select the Schedule that controls when this Scene is active If the current date and time is outside of the selected schedule then the Scene will not run 2 Scene Name Each group can be configured with a custom 32 character name The name is displayed wherever an Actio...

Page 143: ...sult to perform Reference the Scene Action and Scene Action Events Types table below 3 Result Number Select the area scene camera number to control 1 ZWave Device Action To display ZWave Action Types you must first learn in a ZWave device The ZWave device name will then appear 2 Action Device select the ZWave device you want to control 3 ZWave Type 8 Setting 1 depends on ZWave device May include o...

Page 144: ... ISS 26AUG15 ZeroWire Reference Guide 2015 United Technologies Corporation I 5 19 Speech Tokens Programming Advanced Press then for the page Select Speech Tokens from the menu and select a sensor token from the drop down menu ...

Page 145: ... C 145 P N 466 5227 REVA ISS 26AUG15 ZeroWire Reference Guide 2015 United Technologies Corporation I Select a voice name from the drop down menu ...

Page 146: ...he IP address and MAC address Submenu 3 4 below 3 Press Save 4 Your camera will now be viewable from the ZeroWire Web Server and UltraSync app C a m e r a s S u b m e n u s C a m e r a s S u b m e n u s 1 Camera Number 1 16 Choose the Camera Number 2 Camera Name Assign Camera Number a Name 3 Camera LAN IP Address Assign a Camera a LAN IP address 4 Camera MAC Address Assign a Camera a MAC address Y...

Page 147: ...United Technologies Corporation I Removing a Camera 1 Select the camera you wish to remove 2 Delete the IP address and MAC address Submenu 3 4 above 3 Press Save 4 Your camera will no longer be accessible from ZeroWire 5 You may also make your entries using the DLX900 ...

Page 148: ... l t r a C o n n e c t S u b m e n u s U l t r a S y n c U l t r a C o n n e c t S u b m e n u s U l t r a S y n c 1 Area Group Name 2 Area List This 8 digit code is required to allow remote access to your ZeroWire system via a smartphone app Set this to 00000000 to disable this feature 3 Ethernet Servers 1 4 Ethernet Server 1 The IP address or server name of the primary UltraSync Ethernet server ...

Page 149: ...ifying schedules or deleting users Users can only edit users with the same or less permissions If a user attempts to access a user with a higher level of access e g to more menus or more areas then the ZeroWire will deny access ZeroWire allows you to add up to 40 users Each user is assigned a PIN code and a user number This allows them to interact with the system 6 1 Add Users Connect to the ZeroW...

Page 150: ...as They can create delete or modify user codes They can also change system settings Standard users can arm and disarm areas But they cannot create users or review event history Arm Only users can only turn on the security system they cannot disarm or dismiss any system conditions Duress users will send a duress event when they are used to arm or disarm the system Custom users can have additional p...

Page 151: ...r name descriptor may be displayed in the event log keypad and when remotely connected to the ZeroWire via the management software User Number The ZeroWire system will store a number of users relative to the model type and the amount of memory installed Unlike other systems user numbers are not predefined and can be configured from user number 1 to 1000 as long as user numbers are not duplicated a...

Page 152: ...rmission Menu Users is enabled to allow them to assign user permissions Otherwise they will only be able to change their own PIN code They have area access to at least one area of the user being modified This does not check permission options 6 3 Permissions There are a total 128 unique permissions that can be configured in the Permissions menu Once configured any permission number from 1 to 16 ca...

Page 153: ... from 5pm to 10pm on weekdays They have no access outside of these times and days A bank manager has access to the common areas of the bank 24 hours a day During office hours they have access to the bank vault as well The permissions to access bank vault become active at 9am overriding the common areas permission When the time becomes 5pm the bank vault permissions become inactive and their lower ...

Page 154: ... a non Custom User Type is selected this setting determines what areas that user has access to When a Custom User Type is selected permissions will be used instead of this Area Group setting Start Date The first date when this ZeroWire user can interact with the system Future start dates can also be set here The user will only be able to interact with the system between the start date and end date...

Page 155: ...ync servers for secure reporting with no configuration needed in most cases The only requirement is good mobile device reception To connect via Cellular Radio you only need to plug in the cellular radio module Your cellular radio module should be pre configured and function once plugged in to the ZeroWire If not please refer the manual that comes with the cellular radio for instructions on how to ...

Page 156: ... bars of reception in the location where you will install the ZeroWire If the signal strength is low find another location which has stronger signal strength Note Actual signal strength can only be determined using the ZeroWire which will connect to a specific network which may be different than your device To install remove the cover on the right Locate the 10 pin lead inside the ZeroWire and con...

Page 157: ...Connect Power Connect power lead from power supply to the back of the ZeroWire The connector is keyed and only fits one way Connect the power supply to receptacle Warning Do not connect to a receptacle controlled by a switch 7 3 Check Signal Strength On the ZeroWire key pad If the reported value is 113 to 89 then installing an external antenna is recommended If the reported value is 89 to 51 then ...

Page 158: ...signal strength is between 121 to 89 Unplug power supply from receptacle and remove battery from ZeroWire Disconnect the antenna cable from the radio module Gently pull retaining clips outwards and remove the rear circuit board This is the internal antenna which will no longer be needed Back View Connect the internal antenna cable from the ZeroWire to the radio module ...

Page 159: ...xtended Re check signal strength following steps in section 7 3 Move the ZeroWire or the antenna to another location if the signal is still too low Place the external antenna to optimize signal strength Note The external antenna can be used wherever the panel is installed The antenna can be mounted in a wall for that kind of installation or extended from the panel in a table mount installation Ext...

Page 160: ...connect to it Only a single user can connect at any time and there is no Wi Fi password Once connected the ZeroWire will be assigned a fixed IP address of 192 168 1 3 Open your web browser and enter 192 168 1 3 The ZeroWire login screen should appear Enter your username and password By default this is installer and 9 7 1 3 Press Sign In you should now see a screen similar to one of the below Press...

Page 161: ...gnal strength signal strength should be between 91 to 51 d Contact Tech Support for assistance e Check that radio is correctly installed and firmly connected to the 10 pin cable f Check if antenna is correctly installed or move antenna to a higher location If you need to make changes open the ZeroWire Web Server and go to Advanced Communicator Radio Configuration Only change these settings as inst...

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Page 163: ...up Ethernet Wi Fi transmission Wi Fi transmission distance The Wi Fi transmission distance range of the camera is approximately 50 m 164 ft in open air applications Note The transmission distance may vary due to the presence of physical obstacles such as trees walls elevators fire doors furniture etc Avoid very solid walls and metallic objects in the transmission path Other Wi Fi networks for exam...

Page 164: ... may be increased if desired 75 85 Very Good No additional actions needed to increase signal strength It is not recommended to increase video resolution settings 65 75 Good It is recommended to use a Wi Fi repeater or Powerline adapter to increase signal strength Alternatively video resolutions settings may be reduced to minimize poor video quality Below 65 Poor It is not recommended to use the ca...

Page 165: ...nected to the network via Wi Fi 8 5 Add Camera to Network via Wi Fi for Windows PC 1 Power up the camera Boot up may take 1 2 minutes 2 From your Windows PC Find and connect to TVW xxxxx in Wi Fi network list 3 Go to Network and Sharing Center Control Panel Network and Internet Network and Sharing Center 4 Press Change Adapter Settings on left 5 Right click Wireless Network Connection and select P...

Page 166: ...e camera s default IP Address into the address bar a 192 168 1 70 8 TruVision Configurator will appear Enter Credentials below a User Name admin b Password 1234 9 Press Configuration on the top menu 10 Press Network on the left menu 11 Change LAN settings to desired configuration a Change the IPv4 Address and IPv4 Subnet Mask to match the router if a static IP Address is desired i You must change ...

Page 167: ... s IP Address into the browser s address bar a Camera s Default IP Address is 192 168 1 70 9 TruVision Configurator will appear Enter Credentials below a User Name admin b Password 1234 10 Click Configuration on the top menu 11 Click Network on the left menu 12 Change LAN settings to desired configuration a Change the IPv4 Address and IPv4 Subnet Mask to match the router if a static IP Address is ...

Page 168: ...as an Installer reference the intrusion panel installation guide Press then for the page Select Cameras from the drop down menu Press Scan for New Cameras Success message will pop up after a few moments The scan results in an IP address and MAC address listing in the form fields shown Make sure the MAC ID that is automatically populated in the MAC Address field matches the MAC Address printed on t...

Page 169: ...shown Press to view a live feed of a specific camera Press to view the last recorded clip from a specific camera 8 11 Program event triggered camera clips Cameras can be programmed to automatically record when selected events occur This is achieved by creating a scene Press then for the page Select Scenes from the drop down menu Select the Scene to Configure and type Scene Name Select the Scene Tr...

Page 170: ...ables another drop down menu for Action Type Choose the Action Type Trigger Camera Video Clip then the cameras you wish to record a video clip when the event is triggered Press Save Clips are recorded on the Micro SD card installed in the camera and are linked to events in History See the following page to see how to view event triggered clips ...

Page 171: ...ddress 6 Press Save Remove All Cameras Shortcut To remove all cameras from UltraSync go to Advanced Settings and use SHORTCUT 910 22 Reset Camera to Factory Default if needed If needed the camera can be reset to factory default Remove the camera cover then press and hold the RST WPS button for 20 Seconds 8 13 Change Default Camera Settings Via TruVision Navigator 1 From a computer or mobile device...

Page 172: ...meras installed on the same network This is unusual but may be common in testing environments Put ZeroWire and the cameras on their own router and this should solve the problem 3 The camera was added in the setup process but the video doesn t show in the Cameras tab Cause Solution After completing the setup process the camera may take up to 2 minutes to full sync and show in the UltraSync App Wait...

Page 173: ...nsor 1 Sensor Types Presets The sensor type can be changed using the ZeroWire keypad to one of the following presets If you require further customization please use the ZeroWire Web Server UltraSync app or DLX900 to access more advanced settings Option Voice Sensor Type Sensor Options 1 Delay Sensor Type 3 Entry Exit Delay 1 1 Bypass 2 Delay Sensor Type with Bypass in Stay Mode 5 Follower 2 Bypass...

Page 174: ...e named see the Voice Library table for reference This makes it easier to identify the correct sensor in the event of a condition You may enter up to eight words to achieve your desired description Example Configure sensor 1 name as Dining Room Sensor If you require less than eight words press MENU as in step 6 after you have entered the last word number ...

Page 175: ... entry 61 family 62 fan 63 fence 64 fire 65 forced arm 66 foyer 67 freezer 68 front 69 games 70 garage 71 gas 72 gate 73 glass 74 glass break 75 ground 76 guest 77 gun 78 gym 79 hall 80 hallway 81 heat 82 heating 83 hold up 84 home 85 home theatre 86 infra red 87 inside 88 instant 89 interior 90 key switch 91 Keychain 92 kitchen 93 lounge 94 laundry 95 lift 96 light 97 living 98 location 99 master...

Page 176: ...ecord the names of the first 64 sensors using your voice Example Record user name for sensor 1 9 5 Test Sensor Signal Strength It is highly recommended you check the signal strength of each sensor once installed Test the signal strength If signal is low then move sensor to another location Alternatively move your ZeroWire to a more central location ...

Page 177: ...users can arm and disarm areas But they cannot create users or review event history Arm only users can only turn on the security system they cannot disarm or dismiss any system conditions 9 8 Add a User Keyfob ZeroWire allows you to add up to 40 users Each user is assigned a PIN code and a user number between 1 and 1000 This allows them to interact with the system Advanced user settings are only a...

Page 178: ...nologies Corporation I Example Change user 6 to a master user to allow them to add remove users 9 9 Record User Names optional You can also record the names of the first 40 users using your voice Example Record user name 1 9 10 Remove a User Example Remove user 4 from your system ...

Page 179: ...re Reference Guide 2015 United Technologies Corporation I 9 11 Add a Keyfob Example Add a new keyfob and assign it as user 65 9 12 Remove a Keyfob Example Remove keyfob 65 Personalize Your ZeroWire 9 13 Volume Level Example Set volume level to 6 ...

Page 180: ...ture On gives full descriptions to all the options within the main menu Turning this feature Off shortens the descriptions 9 16 Backlight Level Set Run Mode or Idle Mode brightness Example Set run mode brightness level to 8 Idle mode is when your ZeroWire is not being used The lights on the screen dim for your comfort at night and to save power All security functions work normally Example Set idle...

Page 181: ... Technologies Corporation I 9 17 Change Time and Date Time and date are normally automatically updated with an internet time server Example Setting the time as 9 30AM and the date as 19 6 2016 9 18 Adjust Area Entry or Exit Times Example Setting the entry time as 90 seconds ...

Page 182: ...rewdriver to hold down the reset button before you turn on power 3 Wait 3 seconds after turning on the power This will reset user 40 to PIN 9 7 1 3 and username installer 4 Release the reset button 9 20 Reset to Factory Default optional Follow these steps to reset your ZeroWire back to factory default settings 9 21 Table Mount Optional Alternatively you may use the optional table mount to place th...

Page 183: ... button for 3 seconds then release the reset button This will reset user number 256 to PIN 9 7 1 3 and username to installer 2 Lights should be lit on the ZeroWire when the power is turned on If not check that the power lead is connected securely to the rear of the ZeroWire Avoid using multiple power adapters and power boards ZeroWire is designed to be connected at all times to a power source it i...

Page 184: ...OL tamper monitoring will be active Normally Open or Normally Closed state can be set in Sensor Options Options Sensor Doubling can only be used with Normally Closed devices End Of Line Resistors for Non Sensor Double 2 inputs 3 3K E O L ANY INPUT TERMINAL GROUND TERMINAL N C CONTACT WITH EOL RESISTOR ANY INPUT TERMINAL 3 3K E O L GROUND TERMINAL N O CONTACT WITH EOL RESISTOR 3 3K E O L ANY INPUT ...

Page 185: ...or the status of the action When the action logic is true the output will be on When the action is false the output will be off If no action is assigned to an output the default behaviour is Output 1 Siren Output 2 Strobe To program outputs from ZeroWire Web Server 1 Press Advanced Actions 2 Create an Action refer to Actions Programming Advanced for more help 3 Press Advanced Devices System Device...

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Page 187: ...attery and detection devices Each of these should be tested at least once per week and maintained to provide the highest level of security Failure to conduct regular testing can result in system failure when most required The four system tests to perform are 10 1 Perform a Walk Test This is an important test to use regularly to verify that each sensor is working correctly How to perform a sensor w...

Page 188: ...age or an intruder cutting power to a property The ZeroWire will automatically test the battery each day If the battery fails then your system can no longer protect your property in a power outage This is why replacing it when needed is very important The battery is a consumable part of the system and should be replaced every 3 years or when the battery test fails whichever is sooner Contact your ...

Page 189: ...ults and alarmed sensors Ensure your clock is set correctly as all events are time stamped Alarm Memory will announce the last sensor s that caused your security system to go into an alarm condition It is recommended you record user names sensor names and outputs names to make reviewing any events much clearer as ZeroWire will announce the recorded name You may also review all events recorded by y...

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Page 191: ...curity system on when you are leaving the premises Bypass Sensors can be temporarily disabled so they will not be monitored by the security system For example an interior door is left open bypass it to temporarily ignore it and allow arming of the security system Bypassed sensors are not capable of activating an alarm Sensors will return to normal operation when the system is armed then disarmed T...

Page 192: ... the security system is armed Forced Arming An option that permits arming even when there are unsealed pre selected sensors Generally assigned to sensors that cover the ZeroWire egg motion sensors front door reed switches allowing the user to arm the security system without the need to wait for those sensors to be sealed A security system that is ready to be force armed will flash the ready light ...

Page 193: ...anges in state from sealed to unsealed and can respond with certain actions such as sounding the siren For example a reed switch on a front door may change from a sealed state to an unsealed state when the door opens Sensor A detection device such as a Passive Infrared motion sensor PIR reed switch smoke detector panic button etc Sensors may be physically wired to the ZeroWire system Also known as...

Page 194: ...ed a PIN code and arms disarms the system with this code or keyfob device Users can also be automatic functions of the system For example ZeroWire can automatically arm specific areas a user has access to at a specified time No human interaction is required all the permissions of the programmed user will still be applied and enforced User Code A PIN code that is used by a user to arm or disarm the...

Page 195: ... to download from www interlogix com In order for DLX900 to connect to a ZeroWire panel you will need The IP address of the ZeroWire or use the Discover feature for LAN connections To know the Download Access Code see Troubleshooting section A 2 and If Always Allow DLX900 is enabled then you will be allowed to connect if Always Allow DLX900 is disabled then you must first put the ZeroWire into pro...

Page 196: ... 1 Install and launch DLX900 software 2 Create a new customer and select ZeroWire for the Panel 3 Enter the TCP IP address of the ZeroWire press Save 4 Go to Communicator Remote Access 5 Enter the Download Access Code to match the one configured on the ZeroWire panel 6 Press the Connect TCP IP button ...

Page 197: ...le to assist with setting up port forwarding due to differences in customer networks and equipment Do not know Download Access Code Login to ZeroWire Web Server and go to Settings Network Generally this will need to be done on site with an internet browser At factory default DLX900 will automatically allow a connection using the default Go To Program Code Installer Code of 9 7 1 3 even if the Down...

Page 198: ... Check with your supplier to download the latest firmware file for your device 2 Open DLX900 and go to Devices Device Info 3 Select the device you want to upgrade If you wish to update the ZeroWire control panel select the Control Info tab 4 Press Update Device Update All of Type or Update Control 5 Select the firmware file 6 Press OK 7 Wait for the firmware files to transfer to your device s ...

Page 199: ... leave it connected 6 The USBUP header is inside the ZeroWire panel where the arrow indicates 7 Connect your USBUP to this header using the 5 pin cable supplied with your USBUP 8 Press and hold the button on the USBUP until the light begins to flash green rapidly Release the button and USBUP will continue the firmware transfer 9 When the light stays lit orange the firmware was successful Disconnec...

Page 200: ...medical alarm has been activated from the ZeroWire unit Area Number Area Name Is On in the away mode This area is armed in the away mode Is On in the stay mode This area is armed in the stay mode Is ready This area is secure and ready to be armed Is not ready This area is NOT ready to be armed a sensor is not secure All areas are on in the away mode All areas in this multi area system are armed in...

Page 201: ... errors and results Write Access Denied Nothing displayed can be Saved Program Success Name Saved Sensors Page No Sensors Configured For Your Access Displayed on Sensors page when there are no sensors available to view Wi Fi Connection Was lost before a response was received Sent when No response received on a Wi Fi network change Data Entry Errors Data must only contain the following characters D...

Page 202: ...e module is attempting a command and a new command was submitted Not primary controller An attempt was made to perform device functions when not a primary controller Device Not Found in failed list An attempt was made to remove a failed device that is now responding Remove Device failed already in process An Attempt was made to enter remove mode when remove mode is active Replace Device failed alr...

Page 203: ...e Bypass Bypass Restore Cancel Checksum Fault Checksum Fault Restore Clock Changed Close Communication Failure Communication Failure Restore Cross Zone initial trip Cross Zone initial trip Restore Device Enrolled Device Failure Device Failure Restore Door Access Door Access Denied Door Forced Door Forced Door Propped Door Propped Duress Early Opening Early Opening End Listen In End Local Program E...

Page 204: ... Restore Partial Close Partial Open Opening from Partial Arm Power Up Power Up Restore Recent Close Remote Program Fail Reserved Reserved Sensor Event Types Restores Sensor Low Battery Sensor Low Battery Restore Serial Bus Expansion Event Siren Tamper Siren Tamper Restore Start Listen In Start Local Program Start Remote Program Start Walk Test Mode Start Sensor Test System Device Bypassed System D...

Page 205: ...ents Fire Alarm A fire device created an alarm Fire Restore A fire device restored from Alarm Log Only Non Fire Alarm A non fire device created an alarm This includes medical panic and burg Non Fire Restore A non fire device restored from alarm Open Close An area turn on turn off Power Trouble Mains and battery trouble Program Mode Local or remote programming Recent Close Abort Reserved Sensor Tro...

Page 206: ...attery Sensor Supervision Fault Chime On from sensor Walk Test from sensor Trouble from sensor Any Alarm Burg Alarm Fire Alarm Panic Alarm Auxiliary Alarm Any Siren Fire Siren Nonfire Siren Keypad Sounder DLX900 Turn off command DLX900 Turn on partial DLX900 Turn on away Manual Fire Manual Panic Manual Auxiliary User Arm Trigger User Disarm Trigger Logic State Disabled Action State True Manual Out...

Page 207: ...y Arm Away No Auto Stay Chime Toggle Chime On Chime Off Automatic Sensor Test Toggle Automatic Sensor Test On Automatic Sensor Test Off Auto Arm Timer Restart Disarm Timer Restart Man Down Timer Restart Guard Tour Timer Restart Hold Up Timer Restart Activity Timer Restart Arm or Disarm Test Timer Restart System Results Disabled Detector Reset Communicator Test Device Results Disabled Battery Test ...

Page 208: ...s a Area Options b Area Timers c Area Reporting Sensor Types Area Armed Area Disarmed Sensor Options Event Lists Area Groups Channels Channel Groups Schedule Channel Groups Channel Groups Holidays Schedules Permissions a Groups b Options Timers User a Main b Advanced Permissions Schedules Menus Area Groups Channel Groups Action Groups Menus a Setup b Security c History d Communications e Times Cam...

Page 209: ... Minutes 5 Duration Seconds 6 Event 1 7 Event 2 8 Event 3 9 Event 4 10 Result 9 Arm Disarm 1 Arm Disarm Number 2 Name 3 User Number 4 Schedule Number 10 Devices 1 System Devices 1 Control 2 Interlogix Transmitters 1 Transmitter Number 2 Serial Number 3 User 4 Options 5 Scene 3 ZWave Devices 1 Name 2 Basic Type 3 Generic Type 4 Specific Type 11 Permissions 1 Permission Number 2 Permission Name 3 Co...

Page 210: ... Voltage 9 VDC Regulated Current 210 mA maximum 165 mA without voice Operating Temperature 0 to 50 Degrees Celsius Back Up Battery Rechargeable Ni MH battery pack Inputs 2x sensor inputs up to 6 6V seal with 3 3k EOL Outputs 2x open collector outputs at 100mA 30V max Dimensions W x H x D 190 mm x 140 mm x 32 mm Shipping Weight 1 Kg ...

Page 211: ...pp and Wi Fi to smartphone The chime feature is only to be used in the disarm stage It is not to be used as the main audible alarm During the test mode test AC and Battery every week by disconnecting AC power and verifying 5 minutes of emergency signaling Reinstall restraining means of power plug Replace the battery pack every three 3 years The RF jamming signal is announced by the voice message R...

Page 212: ...ms are normally reported without a delay Quick exit Use the quick exit feature when someone wants to briefly leave while the home is still armed for instance to get the newspaper This feature needs to be enabled by your Installer When you press the DISARM button the display shows Exit Time is On This allows a designated exit door to be open for up to two minutes without triggering an alarm Note Th...

Page 213: ...ght momentary on and two squawks from the control panel Lock button Arm the system LED light momentary on and two squawks from the control panel Light button Toggle system controlled lights on off if programmed Star button As programmed in the system When the battery is low the LED light will not turn on when buttons are pressed and the keyfob will not operate Canceling and preventing accidental a...

Page 214: ...on approximately 5 seconds until the unit beeps two times and then release the button Glass break Test with an appropriate glass break sensor tester Motion sensor Avoid the motion sensor field of view for 5 minutes and then enter its view Smoke Press and hold the test button until the system sounds transmission beeps Keyfob Press and hold the Lock and Unlock buttons simultaneously for 3 seconds Re...

Page 215: ...for remote arming Enabled Entry Delay s Required programmable 30 sec 4 min 30 Seconds Abort Window for Non Fire Sensors Required Option May be disabled by sensor or sensor type Enabled Abort Window Time for Non Fire Sensors Required programmable 0 sec 45 sec 30 Seconds Abort annunciation Required Option Annunciate that no alarm was transmitted Enabled Cancel Window Required Minimum duration of the...

Page 216: ...nd 100 F 5 and 38 C and the humidity is between 0 and 90 noncondensing Locate alarms away from ventilation sources that can prevent smoke from reaching the alarm Locate ceiling mounted alarms in the center of the room or hallway at least 4 in 10 cm away from any walls or areas Locate wall mounted alarms so the top of the alarm is 4 to 12 in 10 to 31 cm below the ceiling In rooms with sloped peaked...

Page 217: ... Connection Status 71 Check Wi Fi Connection to UltraSync 26 69 Choose a Location for ZeroWire 15 Communicator Programming Advanced 100 Communicator Submenus 100 107 Configure Sensor Names optional 174 Connecting Inputs 183 Connecting Outputs 185 Customize Reporting Codes 139 D Devices Programming Advanced 117 Devices Submenus 117 20 DLX900 Software 195 E Email Reporting 99 Enable Wi Fi on your mo...

Page 218: ... 173 Sensor Types Programming Advanced 128 Sensor Types Submenus 128 30 Sensor Types Table 131 Set Up a Web Access Passcode 23 66 Set up Camera Ethernet Wi Fi 163 Set Up Connections 19 SIA CP Programmable Features 215 Specifications 210 Speech Tokens Programming Advanced 144 Switch between Wi Fi or Ethernet modes 19 Switch connection to Ethernet 20 System Clock 74 System Configuration Menu 48 Syst...

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