Interlogix xgen Installation & Programming Manual Download Page 35

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xGen Installation & Programming Guide

Troubleshooting

If you are unable to get an IP address in step 3, then your (wireless) router may
not be configured for automatic DHCP or certain security settings may be
enabled.

• Check your router settings and try again.

• On the xGen Touch Screen keypad press Menu – [PIN] – [ENTER] – Installer

– Communicator – IP Configuration – IP Options, this will allow you to modify
connection settings including DHCP.

• If the xGen panel is connected to a local router which provides internet

access, check the panel can connect to UltraConnect.

UltraConnect

UltraConnect is a cloud-based system that allows remote management and
remote access to an xGen system if enabled.

Check LAN Connection to UltraConnect

1. Login to the xGen Web Server as shown above

2. Click Settings

3. Select Connection Status in the drop down menu

4. Check:

• LAN Status should display “Connected”

• LAN Media should display “Ethernet”

• UltraConnect Status should display “Connected”

• UltraConnect Media should display “LAN ”

Summary of Contents for xgen

Page 1: ...xGen Installation Programming Guide P N 230410 REV A ISS 31AUG15 ...

Page 2: ...by ANPI vzw asbl Compliance labelling should be removed or adjusted if non compliant configurations are selected Important This product has not been designed to comply to EN 50134 and EN 54 norms EU compliance EU directives UTC Fire Security hereby declares that this device is in compliance with the applicable requirements and provisions of one or more of the Directives 1999 5 EC 2014 30 EU and 20...

Page 3: ...s 11 Grounding 12 Shielding 12 Termination Links 12 Cable requirements 13 xGen Wiring Diagram 14 Ferrite Installation 15 xGen Terminal Diagram 16 xGen LED Indicator Diagram 17 xGen Specifications 19 Mains power specifications 19 Power supply specifications 19 General features 19 Current Consumption 20 Output Current Rating 21 Auxiliary current and battery capacity 21 Environmental 21 Physical Dime...

Page 4: ...k and go 53 Programming with Presets 54 Programming Guide for xGen 55 Quick Start Guide 56 Programming Instructions for System Options 57 Programming Instructions for Permissions 61 Programming Instructions for Menus 63 Programming Instructions for Holidays 64 Programming Instructions for Users 68 Programming Instructions for Zones 71 Programming Instructions for Custom Zones 74 Programming Instru...

Page 5: ...for Action Groups 111 Programming Instructions for Scenes 113 Programming Instructions for Outputs 114 Combining Actions with Schedules 115 Programming Instructions for Speech Tokens 116 Upgrading Firmware using USBUP 118 Upgrading Firmware using DLX900 119 Index 120 ...

Page 6: ... taken during the preparation of this manual to ensure the accuracy of its contents UTCFS assumes no responsibility for errors or omissions Product Warnings YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED ALARM SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BURGLARY ROBBERY FIRE OR SIMILAR EVENTS WITHOUT WARNING BUT IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT O...

Page 7: ...ING The equipment should only be operated with an approved power adapter with insulated live pins Caution Risk of explosion if battery is replaced by an incorrect type Dispose of batteries according to the instructions Contact your supplier for replacement batteries Warranty Disclaimers INTERLOGIX HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE IN...

Page 8: ...er THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE UTC ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES LOSSES OR RISKS PERSONAL OR OTHERWISE INCURRED AS A CONSEQUENCE DIRECTLY OR INDIRECTLY OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT FOR THE LATEST DOCUMENTATION CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONL...

Page 9: ...s that could result in injury or loss of life They tell you which actions to take or to avoid in order to prevent the injury or loss of life Caution Caution messages advise you of possible equipment damage They tell you which actions to take or to avoid in order to prevent the damage Note Note messages advise you of the possible loss of time or effort They describe how to avoid the loss Notes are ...

Page 10: ...ion events that dynamically change what users have access to in real time based on system conditions Even zones can behave differently based on different conditions you specify Preset defaults allow you to quickly program the system using familiar drop down menus When you need more control you can customize each setting The xGen intrusion panel can be fully controlled from the NXG 1820 EUR touchsc...

Page 11: ...ad multilingual EN gr2 3 NXG 208 8 zone expander xGen 8 zone expander EN gr2 3 NXG 220 20 zone expander xGen 20 zone expander EN gr2 3 NXG 504 4 relay output expander xGen 4 relay output expander EN gr2 3 NXG 510 10 relay output expander xGen 10 relay output expander EN gr2 3 NXG 001 Housing w tamper sw Housing w tamper sw Plastic EN gr2 3 NXG 003 DIN DIN rail mounting kit Din rail mounting kit EN...

Page 12: ...o 55 C Humidity range Average 93 relative humidity non condensing The lid can be removed by releasing the two screws using the supplied allen key Refer to drilling template provided with enclosure for mounting instructions To install a module release the locking tab s and place on the DIN rail then push the locking tab s to secure the module To remove a module use a small flat blade screwdriver to...

Page 13: ...131 1 Environmental Class II to provide operating conditions within Temperature range 10 to 55 C Humidity range Average 93 relative humidity non condensing To install a module release the locking tab s and place on the DIN rail then push the locking tab s to secure the module To remove a module use a small flat blade screwdriver to release the locking tab s on the xGen module then remove from the ...

Page 14: ...not have to be connected In one building several cabinets or devices are earthed to a safety ground The safety ground for the building must be checked by a licensed contractor Shielding The shielding of all shielded cables used in the system should only be connected at one side to one common earthing point in a building If a shielded LAN cable is routed via more than one plastic device the shieldi...

Page 15: ...able run on system Max 800 m from remote device to xGen control panel Max 32 devices plus panel Max 16 keypads as part of the 32 device limit Recommend a separate power supply for keypads 100 m away If the keypad is powered with a separate power supply do not connect 12 V from the system LAN Connect of the local power supply to on the keypad and connect 0 volts from the power supply and 0 volts fr...

Page 16: ... tamper Connect to normally closed switch Apply wire short if not used Two Wire Smoke Phone Line House Phone x2 NXG 1820 Codepad Install supplied ferrite choke on bus cable near codepad before connecting BELL BELL Ethernet For 2 wire smoke Enable Two Wire Smoke feature Program Zone 8 as Fire Zone EOL 680 ohm For 4 wire smoke Program Output 4 for Smoke Power Program Zone as Fire EOL 3K3 D6 Red LED ...

Page 17: ...n Installation Programming Guide 15 Ferrite Installation Install the supplied ferrite on the Ethernet cable before attaching the cable to the xGen intrusion panel This will prevent unwanted RF interference ...

Page 18: ...amper 2 Output 1 BELL output and Output 2 Outdoor strobe J10 Terminals for Output 3 Outdoor siren and output 4 power J13 RJ45 socket for IP LAN connection J18 Terminals for telephone line bridged to J20 J20 RJ11 6P4C socket for telephone line bridged to J18 J16 Connect to external speaker this provides headphone level audio output J21 5 pin connector for USBUP EUR used to upgrade firmware J3 Termi...

Page 19: ...left to right D3 Red LED 5 V internal power present D5 Red LED Enrollment mode active slow flash means Automatic enrollment fast flash means Manual enrollment During a default it will toggle during each menu default When communicating over the phone line it will turn on when a valid handshake tone or kiss off tone is present During a phone session it will turn on when a DTMF digit is detected D10 ...

Page 20: ...tput 4 Power D14 Red LED Ethernet Link Present D15 Green LED Ethernet Activity D16 Green LED UltraConnect Ethernet Link Present D17 Green LED UltraConnect 3G Link Present D18 Red LED Heartbeat should flash every second LEDs Bottom Row left to right D6 Red LED RS485 Transmitting D9 Green LED RS485 Receiving D20 Red LED follows Output 5 Power ...

Page 21: ...0 3 V Auxiliary power output AUX POWER 13 8 VDC 0 2 V 1 A max Battery power output BAT 13 8 VDC 0 2 V 400 mA max Battery type Lead acid rechargeable BS127N 7 2 Ah 12 V nominal BS130N 12 Ah 12 V nominal BS131N 18 Ah 12 V nominal Maximum voltage at power supply auxiliary 14 5 VDC power output and battery power output Battery low condition From 10 0 VDC to 11 0 VDC Battery disconnect voltage 10 0 VDC...

Page 22: ... Cat 5e cable or better xGen bus Type 4 wire RS485 bus High common mode tolerance 25V Capacity Up to 32 devices Range 800m Recommended Cable Belden 8723 2 pair twisted shielded data cable or exact equivalent Current Consumption Product Main description Current Consumption non alarm Current Consumption alarm NXG 64 64 zone panel no IP 100mA typical 100mA typical NXG 64IP 64 zone panel w IP 100mA ty...

Page 23: ... as specified for EN Grade 2 using a 7 2Ah battery the maximum available auxiliary current is 500 mA Environmental Operating temperature 10 to 55 C Humidity 95 noncondensing IP protection grade IP30 Colour White EN 50131 grade and class Grade 2 Class II NXG 1820E ACE classification Type A Physical Dimensions and Weight Product Main description Dimensions LxWxH mm Weight g NXG 64 64 zone panel no I...

Page 24: ...e panel w IP CPU 147 x 127 x 58 mm 340 g Fuses Battery 4 A resettable 12 V aux 2 A resettable System LAN 2 A resettable Output high current output J10 POS Siren high current output J7 OP1 2A combined Strobe high current output J7 OP2 Mains mains fuse 500 mA fast 20x5 Note Mains fuse is part of the mains terminal block Maintenance No regular maintenance needed System will report servicing when nece...

Page 25: ...xGen Installation Programming Guide 23 SIA and CID reporting code descriptions ...

Page 26: ...24 xGen Installation Programming Guide ...

Page 27: ...xGen Installation Programming Guide 25 ...

Page 28: ...26 xGen Installation Programming Guide ...

Page 29: ...xGen Installation Programming Guide 27 ...

Page 30: ... settings The following options and values are mandatory for EN 50131 1 Grade 2 regulations Period 24 h for every path to meet ATS Class 2 4 h for the IP path to meet Class 4 View Partitions and 2 2 1 n 3 4 Control Partitions settings are identical Buzzer silent never Quick set off Function keys all set to None User group options 25 No OP CL reports option set to No Inhibit set to No for all zones...

Page 31: ...1 Grade 2 label must be removed from the system Optional Functions Detection of storage device Failure Detection of low output voltage EN 50131 compliance precautions Installation In order to install an EN 50131 compliant system please make sure that all system components are EN 50131 compliant Programming Make sure that all system settings are in line with regulatory compliance guidelines Size of...

Page 32: ...Similar screens appear on the UltraConnect app If you are programming via a keypad it is recommended you refer to the xGen Reference Guide which will assist with navigating the menu structure Method 1 DLX900 Management Software The ideal method to manage your xGen is to use the DLX900 up download software This is a fully featured management tool for alarm monitoring stations and installation compa...

Page 33: ...and Web Access Passcode of the system 5 Click Save 6 Click Connect via TCP IP 7 Click Read All 8 Refer to Programming Guide starting on page 55 Connect to xGen using DLX900 on Dial up 1 Install DLX900 on a suitable computer refer to DLX900 installation instructions 2 Start DLX900 3 Create a new customer 4 Enter the Download Access Passcode of the system 5 Click Save 6 Click Connect via Dial up 7 C...

Page 34: ... 10 sec for the local router to assign the xGen an IP address if DHCP is available 3 On the keypad press Menu PIN ENTER Installer Communicator IP Configuration IP Address and note the IP address displayed 4 Open your web browser 5 Enter the IP address from step 3 and the xGen login screen should appear Some browsers may require you to enter http 6 Enter your username and password by default this i...

Page 35: ...nnection settings including DHCP If the xGen panel is connected to a local router which provides internet access check the panel can connect to UltraConnect UltraConnect UltraConnect is a cloud based system that allows remote management and remote access to an xGen system if enabled Check LAN Connection to UltraConnect 1 Login to the xGen Web Server as shown above 2 Click Settings 3 Select Connect...

Page 36: ...so be set for primary reporting in case there is no LAN internet connection available The 3G modem is pre configured and does not require any programming Once plugged onto the xGen panel the unit will automatically register itself on the mobile network If not please refer the manual that comes with the cellular radio for instructions on how to install it Check 3G connection to UltraConnect 1 Login...

Page 37: ...nnection 1 Look at cell state it should display Connected 2 Wait until cell state displays Connected click Reload to refresh the status 3 Check signal level in Menu 4 5 signal level should be between 91 to 51 4 Contact Tech Support for assistance Check radio module is correctly installed Check radio antenna is correctly installed or moving antenna to a higher location Check cable connection of Eth...

Page 38: ...s from the app is disabled by default for security To allow access these settings must be enabled on your xGen panel Web Access Code It permits remote access from the UltraConnect app Set it to 00000000 to prevent the app from connecting User Name and PIN code The UltraConnect app requires any user name and PIN code to log in to the system and display features available to that user Enable UltraCo...

Page 39: ...de 4 Tick Enable UltraConnect to enable email reporting via UltraConnect Features Email Reports UltraConnect App Enable UltraConnect OFF Web Access Code 00000000 No No Enable UltraConnect OFF Web Access Code not 00000000 Yes Yes Enable UltraConnect ON Web Access Code 00000000 Yes No ...

Page 40: ...le App StoreTM or Google PlayTM store 2 Search for UltraConnect 3 Install the app 4 Click the icon on your device to launch it 5 Click on the top right to add a new account or the blue arrow to edit an existing site 6 Enter the details of your security system The serial number is printed on the back of the xGen panel Alternatively log in to xGen Web Server and go to Settings Details to view it The...

Page 41: ...e of the Site the app will now connect you to xGen Using the App The first screen that will appear once you connect is Arm Disarm This will display the status of your system and allows you to arm or disarm partitions by touching Away Stay or Off From this screen you can also enable or disable Chime mode The menu bar is located along the bottom of the app Touch Zones to view zone status From the Zo...

Page 42: ...y also add or remove a zone from the Chime feature Touch Cameras to view any cameras connected to the system this is a live view of the camera Touch Latest Clip to view the last recorded clip by that camera You can also access video clips linked to History events by touching Play Video Clip from the History screen ...

Page 43: ... update your PIN code Master users will have access to the full Users menu for creating and managing users When you login with the installer account you will also have access to additional menus for setting up and programming the xGen Refer to the xGen Reference Guide for additional help on the Advanced screen ...

Page 44: ...hat the connection is working Check Settings Network Enable UltraSync is ticked Check that your mobile device has access to the internet e g open a web browser Try disabling WiFi on your device once the xGen is configured and using the 3G 4G data connection of your device with the UltraSync app Check the UltraSync servers are correct under Advanced UltraSync Ethernet Server 1 zw1 UltraSync com 443...

Page 45: ...is to prevent unauthorized access to the security system User 1 username is User 1 at default there is a space between User and 1 Usernames are required to provide access to the xGen Web Server and UltraConnect app Web Access Passcode This provides access to the xGen Web Server UltraConnect and UltraConnect app Enable remote access for DLX900 The default Download Access Passcode of 84800000 allows...

Page 46: ...44 xGen Installation Programming Guide Note To disable DLX900 access change the Download Access Code to 00000000 ...

Page 47: ...cal alarm has been activated from the xGen unit Partition Number Partition Name Is On in the away mode This Partition is armed in the away mode Is On in the stay mode This Partition is armed in the stay mode Is ready This Partition is secure and ready to be armed Is not ready This Partition is NOT ready to be armed a zone is not secure All Partitions are on in the away mode All Partitions in this ...

Page 48: ...om a submenu that has no additional levels Defaulting requires 2 levels a Shortcut was entered without two levels Read Write errors and results Write Access Denied Nothing displayed can be Saved Program Success Name Saved Zones Page No Zones Configured For Your Access Displayed on Zones page when there are no zones available to view WiFi Connection Was lost before a response was received Sent when...

Page 49: ...xGen Installation Programming Guide 47 PIN digits must be between 0 and 9 PIN Must be 4 8 digits from 0 9 Data must not contain the following characters ...

Page 50: ...pires if the first PIN attempt is incorrect the 90 second timer will start again If the PIN code is valid then the counter will reset and a further ten attempts can be accepted Note EN 50131 Grade 2 required settings There are no disallowed account codes 5 digits minimum to provide 10 000 possible combinations Arm Your System In Away Mode Touch the Away or Away button to arm your system in Away mo...

Page 51: ...ivate SOS Feature Touch the SOS button to display the SOS feature On this screen touch and hold the appropriate button for 2 seconds to activate Manual Fire Alarm Manual Medical Alarm or Manual Panic Alarm Depending on how your system is programmed the control room may receive the corresponding event Check with your control room to determine what action will be taken If silent alarm is enabled the...

Page 52: ...ter user account 2 Click Settings 3 Click Channels in the drop down menu 4 Click Select Channel to Configure where the Format is already set to Email 5 Enter an email address 6 Select an Event List 7 Enter a Channel Name for future reference 8 Click Save Installer and Engineer user types can customize Event List for selective reporting ...

Page 53: ...xGen system You have full flexibility to customise your system Program each building block in turn to complete your system We suggest left to right top to bottom Refine blocks as you go or use presets to save you time The smaller grey blocks indicate related blocks that are used by the larger blue block The number on the bottom right of each block indicates the capacity of the system ...

Page 54: ...to 256 32 32 128 16 16 4 96 128 up to 256 up to 512 up to 96 Zone Type Zone Options Partition Group Schedule User Communicator a General Options c IP Config d Ethernet d Radio d Dial IP d Email e Remote Access f System Event Reporting System a System Clock b System and Siren c Timers d Maintenance and Test Zones a Profile 1 b Profile 2 16 Arm Disarm User Schedule 96 Action Groups 64 Devices Output...

Page 55: ...am every detail Most menus in xGen have presets pre programmed for your convenience simply select from the drop down menu the most suitable option For example using the built in presets you can quickly create a new user and assign them Arm Disarm permission for Partitions 1 2 during normal office hours and no access during holidays ...

Page 56: ...0 menus for faster setup Menu 1 User Menu 2 System Options Menu 3 Zones Menu 4 Partitions Menu 5 Channels Menu 6 Communicator Menu 7 Schedules Menu 8 Actions Menu 9 Arm Disarm Number Menu 10 Devices xGen is fully customizable for maximum flexibility Should a preset not be available for your requirements then Menus 11 and higher provide access to more detailed programming settings When naming prese...

Page 57: ...xGen Installation Programming Guide 55 Programming Guide for xGen ...

Page 58: ...rm Partition Entry Exit Timers 10 Reporting Partition 1 Partition Reporting Account Number and Channel Group 11 Set up Receiver Phone 1 Communicator Channel 1 Account Code Format Phone Email Event List 1 12 Set up Receiver Phone 2 Communicator Channel 2 Account Code Format Phone Email Event List 1 13 Communicator Communicator IP Config 14 Download Access Code Communicator Remote Access 15 Download...

Page 59: ...ime server is enabled under Communicator IP Config If you want to allow xGen to send diagnostic emails then check email is set up correctly under Communicator Email and xGen is connected to a network Note Ensure you set the correct time zone here Menu Overview Instructions 1 Open System 2 Select the right Time Zone using the Hours and minutes offset 3 If you wish to update the time and date 2 Syst...

Page 60: ...ion Programming Guide 4 Go to System and Siren Options 5 Select the settings you want to enable 6 Go to Timers 7 Enter the settings for global timers Note Entry Exit times are not here go to Partitions Partition Timers ...

Page 61: ...ion Programming Guide 59 8 Go to Maintenance and Test 9 Enter a Diagnostic email interval This is the number of days to wait before sending an email at the specified time This verifies email communication is working ...

Page 62: ...60 xGen Installation Programming Guide Web Page ...

Page 63: ...artition Groups Menus and Action Groups Alternatively you can use the preset groups Menu Overview 12 Partition Groups 11 Permissions a Groups b Options Timers 13 Menus 12 Partition Groups 18 Channel Groups 19 Action Groups 18 Channel Groups 1 User a Main b Advanced 11 Permissions 7 Schedules 10 Devices Outputs zone expanders keypads transmitters 11 Permissions 7 Schedules 13 Menus a Setup b Securi...

Page 64: ...unctional name for the permission 4 Select the Groups for each item which will give access to the items selected inside the group For example if this permission is assigned to a user then that user will have access to Arm each of the Partitions that are selected inside the Partition Group and no others 5 Click the Options Timers tab ...

Page 65: ... that a user has access to at the specified time and date which is controlled by Schedules Users have up to 4 levels of access and devices have up to 2 This allows very sophisticated and fine grained control of access 64 custom menus can be created The preset ones will help you create a system quickly without needing to modify these Menu Overview 11 Permissions a Groups b Options Timers 13 Menus 1...

Page 66: ... you want a user device to have access to Next Program Permissions Assign the Permission to a User or a Device Programming Instructions for Holidays Goal Create a list of holidays to provide or prevent access to the xGen system on the specific dates Pre conditions None Notes Ticking Holidays in a Schedule for a permission PREVENTS access ...

Page 67: ...ay not want an Action to play on a holiday so take care in programming the associated Schedule and permissions Menu Overview Instructions 1 Open Holidays 2 Select one of the 4 Holidays available 3 Enter a name for the Holidays 4 Enter the start and end date for each holiday you have Next Program Schedules 14 Holidays 7 Schedules 14 Holidays ...

Page 68: ...1 January Australia Day Monday 26 January Good Friday Friday 3 April Easter Saturday Saturday 4 April Easter Sunday Sunday 5 April Easter Monday Monday 6 April Anzac Day Saturday 25 April Queen s Birthday Monday 8 June Labour Day Monday 5 October Christmas Day Friday 25 December Boxing Day Saturday 26 December Additional Day Monday 28 December Office Worker User Permission 1 All Partitions Office ...

Page 69: ...xGen Installation Programming Guide 67 We would open Holidays and program these date ranges Next go to Schedules and tick Holidays 1 ...

Page 70: ...wo users can share the same PIN code PIN codes must be 4 to 8 digits in length Note EN 50131 Grade 2 Required settings 5 digits minimum User name must be assigned to give that user access to UltraConnect app or xGen Web Server A user with no first name will be unable to gain remote access The default installer account is User 256 with user name installer and PIN 9713 with Master Engineer user type...

Page 71: ...me to login from the UltraConnect app 4 Enter a new PIN code for the user It must be unique and 4 8 digits long 5 Select the user type that you want to apply to this user Descriptions of each type are available in the xGen Reference Guide 6 The Status option determines if that user can interact with the system or if their access has expired or has Lost their card 7 Click the Advanced tab 11 Permis...

Page 72: ...ary user access If Active is selected on the previous tab then the end date and time on this screen will be set to maximum 9 You can program up to 4 levels of different access using Permissions and Schedules Permission Profile 1 is the highest level and will override Permission Profile 2 when Schedule 1 becomes active Refer to xGen Reference Guide for more details ...

Page 73: ...ditions None Notes Use presets for Zone Types and Zone Options to quickly set up your system Zones can have one or two profiles The first profile will be active during the selected schedule it takes priority over the second profile schedule The second profile will be active during the selected schedule if the first profile is not active ...

Page 74: ...ctions 1 Go to Zones 2 Select a zone number you want to program 3 Enter a name for the zone 4 Select a zone type preset 15 Zone Types Partition Armed Partition Disarmed 16 Zone Options 15 Zone Type 16 Zone Options 12 Partition Group 7 Schedule 1 User 3 Zones a Profile 1 b Profile 2 7 Schedules 14 Holidays 4 Partitions a Partition Options b Partition Timers c Partition Reporting 12 Partition Groups...

Page 75: ...rd installation set the schedule to a preset which is 24 hours every day holidays should NOT be ticked in this schedule This will enable the first zone profile If you want the zone settings to change based on a schedule then select the first schedule here 8 If you are setting up a keyswitch zone then the user number field controls which user profile will be used to arm disarm that Partition When t...

Page 76: ...ones with advanced customization of settings Pre conditions Program the schedule you want the zone to follow if needed Alternatively use the presets Menu Overview 15 Zone Types Partition Armed Partition Disarmed 16 Zone Options 15 Zone Type 16 Zone Options 12 Partition Group 7 Schedule 1 User 3 Zones a Profile 1 b Profile 2 7 Schedules 14 Holidays 4 Partitions a Partition Options b Partition Timer...

Page 77: ...xGen Installation Programming Guide 75 Instructions 1 Go to Zone Type 2 Go to Zone Options ...

Page 78: ...a Partition group with multiple Partitions Alternatively come back to this step later 10 For a standard installation set the schedule to a preset which is 24 hours every day holidays should NOT be ticked This will enable the first zone profile If you want the zone settings to change based on a schedule then select the first schedule here If no schedule is set in either the first or second zone pro...

Page 79: ...tions and Partition Groups then assign a Partition Group to each zone step 8 Programming Instructions for Partitions Goal Program Partitions Entry Exit Times Reporting Options and Partition Groups Pre conditions Programmed Communicator Channels and Channel Groups Notes Partition Counting requires an xGen Door Controller module to function ...

Page 80: ...ition 2 and above have Use Partition 1 Options ticked to allow faster programming of your 18 Channel Groups 6 Communicator a Options b IP Config c Ethernet d Radio e Dial IP f Email g Remote Access h System Event Reporting 5 Channels 18 Channel Groups 6 Communicator 17 Event Lists 4 Partitions a Partition Options b Partition Timers c Partition Reporting 12 Partition Groups 7 Schedule 18 Channel Gr...

Page 81: ...Schedule and a Partition Time Disarm function to occur according to the schedule Refer to the xGen Reference Guide for more details 6 Go to Partition Timers 7 Enter the timers that apply to this Partition 8 Enter the maximum users allowed in this Partition This is an access control feature and requires the use of a Door Controller Module 9 Go to Partition Reporting ...

Page 82: ...g Guide 10 Assign the Partition an account number and the Channel Group you want this Partition to report to See Programming Instructions for Zone Reporting for more details on how this works Next Customize Partition Groups if needed ...

Page 83: ... Instructions for Schedules Goal Create a schedule to provide or prevent access to the xGen system on the specific dates and times Pre conditions Holidays have been programmed if needed Notes Ticking Holidays in a Schedule PREVENTS access on the holiday dates ...

Page 84: ...tructions 1 Go to Menu 7 Schedules 2 Enter a name for the Schedule 3 Select the first Start and End time 4 Select the days you want this start and end time to apply to 5 If you are using the DLX900 software you will be able to see 4 sets of times and days click the drop down in the middle to access more Each schedule can have up to 16 sets of times and days 18 Channel Groups 14 Holidays 7 Schedule...

Page 85: ...av press the Up and Down buttons to access the 16 sets of times and days 6 To allow an Action to control when this Schedule is active inactive select the Follow Action Number 7 Now the schedule is ready to be assigned to a User or used by another part of the system ...

Page 86: ...84 xGen Installation Programming Guide Webpage ...

Page 87: ...d Notes The Arm Disarm will function as if it is the user you select You will need to program valid user permissions including Partition Groups User Schedule Profile levels and active date and time Creating a new user only for the purpose of Arm Disarm will make it easier to maintain Use presets for Schedules Partition Groups and Permissions for faster programming xGen will sound a warning prior t...

Page 88: ...to the schedule you will create later 4 Partitions a Partition Options b Partition Timers c Partition Reporting 12 Partition Groups 7 Schedule 18 Channel 7 Schedules 14 Holidays 7 Schedule 18 Channel 9 Arm Disarm 11 Permissions a Groups b Options Timers 13 Menus 12 Partition Groups 18 Channel Groups 1 User a Main b Advanced 11 Permissions 7 Schedules ...

Page 89: ...ng schedule This can be the same or different as the Partition Group you selected above 3 Create a Permission and select the corresponding Partition Group for Arm and Disarm 4 Open Users and create a new user Suggested you provide a descriptive name such as Auto Arm Disarm Office to make troubleshooting in the future easy ...

Page 90: ...tab 6 Select the Permission you created above If you want a simple Arm Disarm then leave the Schedule here Disabled The Schedule selected here is only for the User It determines when the User is allowed to perform an Arm Disarm not when the Arm Disarm will occur ...

Page 91: ...office with 3 Partitions wants to automatically be disarmed during office hours and armed out of office hours We create Schedule 4 Mon Fri 9am 5pm and User 55 with permission to arm and disarm Partition 1 2 and 3 plus their schedule was 24 hours 7 days a week Then each weekday at 9am the system would disarm Partitions 1 2 and 3 as if it were user 55 and report those disarm events openings to the c...

Page 92: ... Communicator a Options b IP Config c Ethernet d Radio e Dial IP f Email g Remote Access h System Event Reporting Arm Disarm Number 1 Arm Disarm Example Schedule 4 Office Hours Mon Fri 9 AM 5 PM User 55 Arm Disarm User Permission 99 Full Access Schedule 1 Full Access 7 days 24 hours Arm Partition Group 1 1 2 3 Disarm Partition Group 1 1 2 3 See Schedule to program See Permissions to program See Us...

Page 93: ...xGen Installation Programming Guide 91 2 Select reporting options 3 Select when you want xGen to perform an automatic communication test 4 Click IP Config ...

Page 94: ... SSL should not be used Enable Clock Updates will keep the time and date correct using the provided Internet Time Server no manual adjustment will be needed when daylight savings occurs provided the time zone is set correctly in System Monitor LAN this will monitor the physical LAN connection and report communication fail if the cable is disrupted 6 Click Ethernet and enter settings if required ...

Page 95: ...xGen Installation Programming Guide 93 7 Click Radio and enter settings if required this will depend on the SIM card and operator you are using ...

Page 96: ...94 xGen Installation Programming Guide 8 Click Dial IP and enter settings if required 9 Click Email and enter settings if required this bypasses the UltraConnect email server ...

Page 97: ...lation Programming Guide 95 10 Click Remote Access 11 Edit Remote Access settings for the xGen panel Download Access Code gives access to DLX900 to access the xGen panel programming 12 Click System Event Reporting ...

Page 98: ...g Notes UltraConnect provides a secure VPN connection to your xGen over the internet You will need to provide your xGen serial number Web Access Passcode and a valid Username and PIN code that exists in your xGen system These codes provide multiple levels of security for the connection The Web Access Passcode is needed for web console over the internet via a secure VPN UltraConnect app DLX900 soft...

Page 99: ... 97 Instructions 1 Go to Menu 6 Communicator 3 IP Config 2 Under sub menu 12 IP Options tick the box Enable UltraConnect 3 Go to Menu 22 UltraConnect 4 Enter a new 8 digit Web Access Passcode All zeros disables UltraConnect remote access ...

Page 100: ...First name this will be the login name Check the serial number is correct It is printed on the xGen module Check that the user permissions are currently valid See Troubleshooting section in the Appendix for more information Programming Instructions for Event Lists Goal Create segmented lists of events so Channels can selectively deliver event messages Pre conditions None Notes If an event message ...

Page 101: ...ple we have created two lists Critical and Informational This allows us to selectively deliver event messages to different destinations We open up Event Lists and enter the name Critical We tick Alarms Alarm Restores Bypass and Bypass Restore and AC Fail Reporting Then we click to Event List 2 and enter the name Informational Tick Opening and Closing and Autotest Report ...

Page 102: ...ot permitted Take note of the Sequence Attempts under Communicator System Event Reporting 6 11 2 This is the number of times xGen will attempt the sequence of Channels you set up in this section Channel Group 1 Channel 1 Channel 2 Channel 3 Event List 1 Critical Event Menu 6 11 1 1 or 4 Channel Group 1 System Partition Channel 2 Control Room 2 Event List 1 Channel 3 Email Event List 2 Channel 1 Co...

Page 103: ...ings programmed for that Format in the Communicator menu 4 Select the reporting device by default Device 1 is the xGen panel 5 Enter the destination phone number email address or IP address depending on which Format you selected 5 Channels 18 Channel Groups 6 Communicator 17 Event Lists 18 Channel Groups 6 Communicator a Options b IP Config c Ethernet d Radio e Dial IP f Email g Remote Access h Sy...

Page 104: ...kup paths should the primary one fail Enter Next Channel as 0 to end the chain of channels 9 You have now finished programming one channel If you entered a Next Channel then go to that Channel number and program that now 10 Once you have programmed each channel and backup channel s you have completed this section Check or edit Sequence Attempts under Communicator System Event Reporting 6 11 2 11 G...

Page 105: ...rther action because Event List 2 does not include the alarm event Channel Group 1 Channel 1 Channel 2 Channel 3 Zone 3 in Alarm Menu 17 Event Lists Alarms Event List 1 Channel 2 Control Room 2 Format Radio Phone 0433 111 111 Event List 1 Next Channel 0 Channel 3 Email Format Email Destination Alex home com Event List 2 Next Channel 0 Channel 1 Control Room 1 Format Dial IP Phone 9999 1111 Event L...

Page 106: ...bypass tamper from zones to specific destinations Pre conditions The zone must have valid zone options programmed see Zone Programming by default you should not need to modify these The zone must be allocated a valid Partition Group see Zone Programming Channels and Channel Groups must be programmed see Channel Programming Notes Each zone may be allocated to multiple Partitions through a Partition...

Page 107: ...ide 105 Menu Overview Instructions 1 Open the lowest Partition number for the Zone 2 Go to Partition Reporting 3 Zones 4 Partitions a Partition Options b Partition Timers c Partition Reporting 7 Schedule 18 Channel 12 Partition Groups ...

Page 108: ...en Installation Programming Guide 3 Enter an account number 4 Select a valid Channel Group 5 DONE All zones that are a part of that Partition will now report to the selected Channels within the Channel Group ...

Page 109: ...nnel Group 1 Channel 1 Channel 2 Channel 3 Zone 3 in Alarm Partition Group Partition Group 1 Menu 12 Partition Groups Partition 1 Partition 2 Menu 4 Partitions Channel Group Partition 1 Event sent to lowest Partition Channel 2 Control Room 2 Event List 1 Next Channel 5 Channel 3 Email Event List 2 Next Channel 0 Channel 1 Control Room 1 Event List 1 Channel Attempts 3 Next Channel 4 Menu 18 Channe...

Page 110: ...nel Group 3 DONE Your xGen will now report system events to the Channels selected in the Channel Group you just selected 5 Channels 18 Channel Groups 6 Communicator 17 Event Lists 17 Event Lists 18 Channel Groups 6 Communicator a Options b IP Config c Ethernet d Radio e Dial IP f Email g Remote Access h System Event Reporting ...

Page 111: ...ng Channel 2 Control Room 2 Event List 1 Next Channel 5 Channel 3 Email Event List 2 Next Channel 0 Channel 1 Control Room 1 Event List 1 Channel Attempts 3 Next Channel 4 Menu 18 Channel Groups System sends event to Channel Group Channel Group sends event to every Channel it contains Menu 5 Channels Channel 5 Control Room 2 Event List 1 Next Channel 0 Channel 4 Control Room 1 Event List 1 Channel...

Page 112: ... create 3 Enter a descriptive name for this action 4 Select the Action Function and the duration optional for the Action State For example Timed 5 seconds would cause the Action State to activate for 5 seconds when all the conditions in the Event Equation are satisfied 5 Select the Event 1 logic this will be applied before Event 1 For example Inverted OR results in NOT Event 1 6 Program the first ...

Page 113: ...ed If you want to control an Output go to that Output and program it to follow the Action If you want a user or device to have access to the action then program Action Groups and Permissions Programming Instructions for Action Groups Goal Create a list of actions a user or device has access to Pre conditions Program the actions you want to use Notes See xGen Reference Guide for more details on Act...

Page 114: ...r a descriptive Name 4 Select the Actions you want to include 10 Devices Outputs zone expanders keypads transmitters 8 Actions 19 Action Groups 11 Permissions 7 Schedules 11 Permissions a Groups b Options Timers 13 Menus 12 Partition Groups 18 Channel Groups x Action Groups 1 User a Main b Advanced 11 Permissions 7 Schedules ...

Page 115: ...Goal Create a scene that performs multiple functions when a certain condition is met Pre conditions The schedule you want the Scene to follow needs to be programmed If you wish to perform ZWave Device Actions the ZWave device s must be learnt in Notes User 99 will be reported for alarm system control events Menu Overview 20 Scenes Schedules ZWave Devices ...

Page 116: ...s that you want to happen Example When Exit Delay 1 is running in the Office Partition set Camera 1 to start recording Programming Instructions for Outputs Goal Turn an output on or off according to an Action Pre conditions Program the Action and any associated components Notes See xGen Reference Guide for more details on Actions Event 1 Event 2 Event 3 Event 4 Action State and or Action Result an...

Page 117: ...omatic Arm Disarm occurs when devices can be used and more By adding Actions a Schedule can be turned on or off based on when certain events occur The outcome is that we can control Users Permissions Partitions Zones Actions Arm Disarm Scenes and Devices based on various system conditions This provides powerful automation features that allow the system to respond in real time to changing condition...

Page 118: ...e and will be able to perform an Arm Disarm at the appropriate time If the conditions are not met then the Arm Disarm will never occur Programming Instructions for Speech Tokens Goal Customize the spoken names of zones Partitions and outputs Pre conditions None Notes Refer to Speech Token Library in the Appendix for a list of available words and the corresponding token number Instructions 1 Select...

Page 119: ... 102 and 122 in the following three slots 5 Click back to save the changes 1 Partition Partition Type Man Down 2 Partition Type Schedule Schedule when the feature is active 3 Permissions Man Down Group 4 Permissions Options Timers Man Down Duration how long the timer is per user ...

Page 120: ... Make sure the device is powered 6 Connect your USBUP EUR to this header using the 5 pin cable supplied with your USBUP It will flash green once 7 Press and hold the button on the USBUP EUR until the light begins to flash green rapidly Release the button and USBUP will continue the firmware transfer Depending on the size of the firmware this could take a few minutes 8 When the light stays lit oran...

Page 121: ...download the latest firmware file for your device 2 Open DLX900 and go to Devices Device Info 3 Select the device you want to upgrade If you wish to update the xGen control panel select the Control Info tab 4 Click Update Device Update All of Type or Update Control 5 Select the firmware file 6 Click OK 7 Wait for the firmware files to transfer to your device s ...

Page 122: ...aConnect App 37 xGen Web Server 32 programming outputs 115 programming partitions 78 programming permissions 62 programming scenes 114 programming schedules 82 programming speech tokens 117 programming system event reporting 108 programming system options 58 programming UltraConnect 97 programming users 69 programming with defaults 54 programming zone reporting 105 programming zones 72 Q Quick Sta...

Page 123: ... lists 99 man down 118 menus 64 outputs 115 partitions 78 permissions 62 Quick Start Guide 57 scenes 114 schedules 82 speech tokens 117 system event reporting 108 system options 58 UltraConnect 97 users 69 zone reporting 105 zones 72 xGen terminal diagram 16 xGen upgrade DLX900 120 USBUP 119 xGen wiring diagram 14 ...

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