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TruVision NVR 71 User Manual

Chapter 4

Operating instructions

Control the recorder

You operate the recorder through a browser interface, which provides full functionality for
viewing, playback, and recorder configuration. You can also use TruVision Navigator or
TVRMobile. Please refer to the TruVision Navigator and TVRMobile user manuals for more
information.

You can use your preferred control method for any procedure, but in most cases we describe
procedures using the browser.

Front panel description

The function button on the front panel lets you easily export log files. You can also open the
front panel to access the HDDs in the recorder. The front panel can be locked with a key to limit
access.

The LED indicators light up to alert you of various conditions. See Figure 3 below for more
information.

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Summary of Contents for TruVision NVR 71

Page 1: ...TruVision NVR 71 User Manual P N 1073374 EN REV C ISS 16FEB18 ...

Page 2: ...use harmful interference 2 This Device must accept any interference received including interference that may cause undesired operation Canada This Class A digital apparatus complies with CAN ICES 003 A NMB 3 A Cet appareil numérique de la classe A est conforme à la norme CAN ICES 003 A NMB 3 A ACMA compliance Notice This is a Class A product In a domestic environment this product may cause radio i...

Page 3: ...ER IS PROPERLY TRAINED OR EXPERIENCED TO CORRECTLY INSTALL FIRE AND SECURITY RELATED PRODUCTS For more information on warranty disclaimers and product safety information please check www firesecurityproducts com policy product warning or scan the following code Contact information and manuals For contact information go to www interlogix com or www firesecurityproducts com To get translations for t...

Page 4: ......

Page 5: ...anel description 14 Access the web browser 15 Web browser interface 16 Chapter 5 Live view 18 Web browser live view 18 Custom views 20 Digital zoom 21 Control a PTZ dome camera 22 Chapter 6 Playback functionality 25 Overview of the playback view 25 The playback control toolbar 27 Display order of cameras on screen 28 Play back by camera 29 Synchronize play back across cameras 29 Playback speed 30 ...

Page 6: ...9 IP camera status 49 Import and export IP camera configuration settings 51 Camera recording settings 51 Camera OSD 53 Motion detection 54 Privacy mask 55 Camera tamper 56 Text overlay 57 Image settings 58 V stream encoding 58 Object counting 59 Video analytics 59 Chapter 11 Network settings 62 Network settings 62 PPPoE settings 65 DDNS settings 65 NTP server settings 67 Email settings 67 Configur...

Page 7: ...management 97 HDD information 97 Install HDDs 98 Storage mode 99 S M A R T settings 101 RAID settings 102 Chapter 16 User management 105 Add a new user 105 Customize a user s access privileges 106 Delete a user 107 Modify a user 108 Change the Administrator s password 108 Chapter 17 System information 109 View system information 109 Appendix A Specifications 113 Appendix B Port forwarding informat...

Page 8: ...4 TruVision NVR 71 User Manual Appendix E Default menu settings 123 Index 136 ...

Page 9: ...of hazards that could result in injury or loss of life They tell you which actions to take or to avoid in order to prevent the injury or loss of life Caution Caution messages advise you of possible equipment damage They tell you which actions to take or to avoid in order to prevent damage Note Note messages advise you of the possible loss of time or effort They describe how to avoid the loss Notes...

Page 10: ...with the UTC portfolio of security solutions and offers a seamless product experience within the TruVision brand The recorder can fully integrate with the license free TruVision Navigator software which is ideal for most commercial applications It features an easy to use and intuitive web browser interface that enables remote configuration and secure viewing searching and playing back of video Act...

Page 11: ...f these groups The password is case sensitive so use a mixture of upper and lower case letters Do not use personal information or common words as a password Note If you should forget your admin password please contact Technical Support to reactivate the unit with a new password Go to Chapter 16 User management on page 105 for further information on creating user passwords Default network settings ...

Page 12: ...remes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted NVR units Humidity Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moi...

Page 13: ...fic models Once all required connections are done enter the relevant data in the setup wizard see page 11 Note For every hardwired alarm input connect one wire to the input connection with the alarm number label and one wire to a Ground connection labeled G Figure 2 TVN 71 back panel connections Description Use 1 SFP port X4 Plug a small form factor pluggable transceiver into the port in order to ...

Page 14: ... the network settings back to factory default Note This might cause the cameras to stop recording and the software to be unable to connect to the recorder 11 Alarm outputs X8 Connect physical alarm outputs such as a siren flash or relay Optional 12 Ground Connect to ground HDD slots The recorder has four rows of four HDD hard disk drive slots This allows up to 16 HDDs to be connected depending on ...

Page 15: ...r TruVision Navigator and reboot the recorder if needed See Restart the recorder on page 93 for more information The startup wizard The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used It configures all cameras to default settings The configuration of each camera and recorder can be customized as required later in the Configuration ...

Page 16: ... time Default is 60 minutes Note The system time and date are visible on screen However they do not appear in recordings See Time and date settings on page 91 for more information Hard drive initialization The hard drives are initialized at the factory However if you wish to clear all data click Initialization to initialize the HDD IP cameras A list of cameras already added to the recorder is show...

Page 17: ...cording schedules in the recording menu 4 When all the required changes have been entered a summary page appears showing all the settings Click Finalize to exit the Wizard All changes made are saved The recorder is now ready to use Note If you click Exit Wizard you will exit the wizard and changes made to the language alarm password IP camera or date and time settings will be saved However all oth...

Page 18: ... Navigator and TVRMobile user manuals for more information You can use your preferred control method for any procedure but in most cases we describe procedures using the browser Front panel description The function button on the front panel lets you easily export log files You can also open the front panel to access the HDDs in the recorder The front panel can be locked with a key to limit access ...

Page 19: ...t the recorder is not connected to any network Technical Alarm A steady RED light indicates that there is a technical alarm from the recorder No light indicates that there is no alarm 2 Front panel lock You can lock or unlock the front panel with a key It provides access to the HDDs 3 Export log button Export log button Insert a USB stick into one of the front panel USD ports Press the button to e...

Page 20: ...owser interface The recorder s web browser interface has an intuitive structure that allows you to configure the unit s parameters quickly and efficiently Each submenu item displays a setup menu that lets you edit a group of settings Most menus are available only to system administrators The browser window is divided into three sections The currently selected submenu is highlighted in green See Fi...

Page 21: ...ision NVR 71 User Manual 17 2 Configuration panel Displays the configuration submenus for the selected menu function Click an item to select it 3 Setup menu All the details for the selected submenu are displayed Click a field to make changes ...

Page 22: ...iption Main stream Use main stream for live viewing and recording with high resolutions and bandwidth It delivers high resolution video for local HDD recording and storage Substream Use substream when there is a bandwidth limitation in realtime streaming It delivers a low or standard resolution video for remote viewing such as when using a smartphone application Transcoded stream Use transcoded st...

Page 23: ...cted camera Click the button to start stop local recording on your PC from the selected camera Main stream 1 Substream 2 Transcoded stream 3 Position the mouse cursor on the streaming type button and select the desired stream from the pop up menu Main stream Substream or Transcoded stream 3 Menu toolbar Lets you navigate through the following menus View live video Play back video Search for event ...

Page 24: ...urn audio on off Turn microphone on off 11 Alarm output Shows the alarm outputs of the recorder and lets you trigger them on off Custom views You can easily group cameras so that they appear in live view together This allows you for example to quickly see all the cameras in a pre defined part of the building such as a parking lot or different floors You can change the name of a custom view as well...

Page 25: ... different name for selected custom view group 4 To change a camera s streaming type click the desired camera s streaming type icon The number on the streaming type icon changes Note You cannot add a camera to an existing custom view You need to create a new custom view and add all the desired cameras 5 Click Save to save the changes To delete a custom view of cameras 1 Double click the desired cu...

Page 26: ...t used 5 Start or stop camera wiper Not used 6 Lens initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function helps to maintain lens focus accuracy over prolong periods of time 7 Auxiliary focus Automatically focus the camera lens for the sharpest picture 8 Menu Not used 9 Depending on function selected Call and set the selected preset Run stop se...

Page 27: ... preset up or down to the next row To call up a preset tour 1 In live view select the desired camera from the camera list 2 Click the Preset Tour button at the bottom of the PTZ panel to list all the preset tours 3 Click the desired preset tour from the Preset Tour list in the PTZ panel and click the run button to start the tour The camera immediately moves through the preset tour To add a preset ...

Page 28: ...ect the desired camera from the camera list 2 Click the Shadow Tour button at the bottom of the PTZ panel to list all the shadow tours 3 Select the desired shadow tour and click the run button The camera immediately carries out the shadow tour movement Click the stop button to stop the tour To set up a shadow tour 1 In live view select the desired camera from the camera list 2 Click the Shadow Tou...

Page 29: ...tinues to record the live view from a camera while simultaneously playing back video on that camera display You must have the access privilege to play back recordings see Customize a user s access privileges on page 106 for more information Overview of the playback view The playback video can be set up to display a time date stamp for evidentiary purposes see Camera OSD on page 53 Note Greyed out ...

Page 30: ...yer on to your PC to play back recordings 7 Advanced button Search the recordings of selected cameras by time date as well as by events Found recordings can then be played back and also locked to avoid being overwritten 8 Time field Enter the time from which to start playback of the recordings for all the selected cameras 9 Playback control toolbar See Figure 10 on page 27 for more information 10 ...

Page 31: ...lick to play back transcoded video See Table 2 on page 18 for more information Play pause playback Play or pause playback Stop playback Playback stops and the viewer goes black Fast reverse Click to scroll through the different speeds available 64X 32X 16X 8X 4X 2X single frame Current speed is displayed under the camera name on top right of window For recorded video with audio no audio is availab...

Page 32: ...er in which the cameras appear on screen during play back Camera 1 by default is always the camera displayed in video tile 1 and the other video tiles initially have no cameras allocated to them The time bar underneath is located at midnight of the current day for the first video tile The name of the camera associated with a selected video tile is displayed in the upper right of the screen under C...

Page 33: ...d of the camera is displayed on the top right of the screen under Current Status Note A message appears if there are no recordings found in a video tile for the requested camera or time period 5 Use the playback control toolbar to manually control playback Synchronize play back across cameras If several cameras are playing back simultaneously you can synchronize their playback times so that it is ...

Page 34: ... top right of the screen The speed rates available are 64X 32X 16X 8X 4X 2X single frame normal speed No audio is available when playing back in fast reverse or fast forward To change the playback speed Click and to speed up and slow down recorded video To play back frame by frame 1 In playback mode click the Single Frame button in the playback control toolbar The speed changes to single frame 2 C...

Page 35: ...ch video menu on page 33 2 Select the file or files to play back and click Play Playback starts immediately 3 Click the Start Clipping button to start the video clip click the End Clipping button to stop the video clip The clip is automatically saved on your PC Note Go to Configuration Browser Configuration to see where on your PC the clips have been saved 4 Repeat for additional clips Create book...

Page 36: ...ox The yellow timeline jumps to this position If there multiple video tiles open first select the desired tile 2 Click the Bookmark Management button and select which bookmark type you want to create Default or Customized 3 Click the start bookmark button to start the recording clipping The button turns green When you want to end the clip click the bookmark button again to end the clipping A messa...

Page 37: ... can easily search and play back recorded videos by time and date and events A search will usually produce a list of files which may extend to several pages The files are listed by date and time The most recent file is listed first You can then select a file to play it back See Figure 12 below for an example of a search Figure 12 Advanced Search Time Date menu Click to playback the selected video ...

Page 38: ...ngs 6 Start and end times immediately access archived footage for the start and end time shown See Search and play back recordings by time and video type below for further information 7 Search Call up Search result list See below for further information 8 Search results Search and play back recordings by time and video type You can search recorded video by date time and video type such as constant...

Page 39: ...k window and then click the Advanced button Reselect the search criteria and click Search 8 Click in the top corner of the advanced search window to close it To lock recordings to prevent overwriting 1 In playback click the Advanced button and select the Time Date tab 2 Select the desired cameras record type file type stream type as well as the start and end times of the desired recording 3 Click ...

Page 40: ... end times of the desired period 3 If you selected Motion select the desired cameras If you selected Alarm Input select the desired alarm inputs If you selected VCA Alarms enter the event type from the drop down list under Event and the cameras If you selected Intrusion Alarm enter the desired intrusion panel event 4 Select the desired date and time to search 5 For VCA alarms and intrusion alarms ...

Page 41: ...arks and then manage them The manage function lets you rename play back and delete bookmarks For information on creating bookmarks see Create bookmarks on page 31 To manage bookmarks 1 In the playback mode click the bookmark search button The bookmark window appears 2 Select the desired stream type search type as well as the start and end times of the bookmark clippings Click Search 3 The results ...

Page 42: ... Detection Start Camera Tamper Stop Camera Tamper Cross Line Alarm Started Cross Line Alarm Stopped Intrusion Detected Alarm Started Intrusion Detected Alarm Stopped Audio Exception Alarm Started Audio Exception Alarm Stopped Sudden Change of Sound Intensity Alarm Started Sudden Change of Sound Intensity Alarm Stopped Face Detected Alarm Started Face Detected Alarm Stopped Defocus Detected Alarm S...

Page 43: ...Export IP Camera File Import Camera File Operation Activation Operation Restore Defaults Restore Default Settings Information All Types Local HDD Information HDD S M A R T Start Recording Stop Recording Delete Expired Video File Network Storage Information System Running State Spare Start Backup Spare Stop Backup EFR Record Start EFR Record Stop ADD IP Camera EFR Time Duration Delete IP Camera EFR...

Page 44: ...storage device click Save Log in the log results list In the Save As window that appears enter the file name and select the location to save the file It will be saved in txt format 8 To archive the results of a log search click Save Log and select the directory in which to save the file The file is saved in txt format ...

Page 45: ...ee Auto below for more information Auto archiving You can schedule the recorder to automatically archive recordings at set interval times to an external storage device You can also select the cameras and recording types to auto archive as well as define how the system responds when the storage device becomes full It is easy to see the time of the most recent and next archive recording Simply click...

Page 46: ... archive 7 Select the type of video files to be archived Manual Constant Motion Alarm and VCA More than one type can be selected 8 You can copy these selected parameters to other cameras Under the section Copy to Camera select the desired cameras 9 Select how the recorder responds if the backup device becomes full There are two options Stop Archiving or Overwrite If overwrite is selected the oldes...

Page 47: ... selected video segment to the Collector 3 Select each video or snapshot thumbnail for export in the Collector or use the Select Deselect All button in the Collector header bar 4 Click the Export button at the top of the Collector panel 5 Click Browse and select the destination of the export file All selected video thumbnails will be exported as a single file 6 Click the Export Now button Note Mak...

Page 48: ...utton and select Tool Merge 3 The Merge window appears Click Add File to add the files you want to merge onto a selected video file Under Output Setting select the video file to which you want to add the files 4 Click OK Watermarking You can display the digital watermark to authenticate images and protect them from alterations Watermarking on an image is only visible during playback of exported vi...

Page 49: ...n v3 0 on page 117 to further information on using the Mac Safari operating system To have complete functionality of the web browser interface and the recorder player with Windows 8 and above do the following Run the Browser interface and the recorder player application as an administrator in your workstation Add the recorder s IP address to your browser s list of trusted sites To add the recorder...

Page 50: ...day The timeline also classifies by color the type of recording with each type Click and drag the marker across the timeline on where you want video playback to begin and then click Play on the playback control toolbar You can capture a snapshot of a video image save the video playback or download the recorded video Configure the recorder via the browser Click Configuration on the menu toolbar to ...

Page 51: ...de Specifies the image scale in a video tile Options are Full Screen 4 3 or 16 9 Default is full screen 4 Video File Size Specifies the maximum file size Options include 256M 512M or 1G Default is 512M 5 Latency Options include Low Medium or High Default is High 6 Auto Start Live View Live view starts automatically when you login Options are Yes or No Default is No 7 Enable Intelligent Information...

Page 52: ...tion 11 Save Snapshots when in Playback to Specifies the directory for saving snapshots in playback mode 12 Save Clips when in Playback to Specifies the directory for saving video clips in playback mode 13 Save Downloaded File to Specifies the directory for downloaded files ...

Page 53: ...der Supported IP cameras The recorder supports the following IP cameras TruVision IP cameras with a maximum resolution of 8 MPX 4K Onvif IP cameras Axis IP cameras Please refer to the full IP camera compatibility chart for the latest validated IP camera models for TVN 71 You can also add IP cameras that support RTSP streaming See RTSP Service Port on page 121 for more information IP camera status ...

Page 54: ...to be the same as the recorder 5 Advanced Settings Synchronize all supported TruVision and UltraView IP cameras passwords 6 Custom Protocol Configure custom RTSP streams See RTSP Service Port on page 121 for more information 7 Refresh Update the information displayed on a camera in the recorder device list To search the network and add an IP camera 1 From the menu toolbar click Configuration IP Ca...

Page 55: ...rt to export the recorder s configuration settings into an external storage device or click Import to import configuration settings after selecting a configuration file from the external storage device Note If a setting is incorrect the import function will not work for cameras that share the setting An error message will appear on screen Camera recording settings You can set different resolution ...

Page 56: ...second Note The maximum frame rate depends on the camera model and selected resolution Please check the camera specifications in its datasheet 8 Max Bitrate Mode If General is selected a list of predefined bit rates is displayed If Custom is selected any bit rate can be entered 9 Max Bitrate Specifies the maximum allowed bit rate A high image resolution requires that a high bit rate must also be s...

Page 57: ...e When copying settings to cameras that do not support the settings an error message will be displayed when trying to save For example it is not possible to set a Full HD resolution on a camera that does not support that resolution 7 Click Save to save the settings Camera OSD The recorder lets you configure which information is displayed on screen for each individual camera The on screen display O...

Page 58: ...d link motion detection to a specific action However the motion alarm is only triggered if it occurs during a programmed time schedule To set up motion detection 1 From the menu toolbar click Configuration Remote Configuration Camera Setup Motion Detection 2 Select the camera to detect motion Each camera must be set up individually 3 Select Enable Motion Detection If this is not enabled motion wil...

Page 59: ... to pop up window Select the desired days and click Copy 7 Link the corresponding action to motion detection a Click the Actions tab to open the Actions window Select the linkage method by which you want the recorder to notify you of the event see page 83 for the list of alarm notification types available More than one option can be selected b Under Trigger Alarm Output select which external alarm...

Page 60: ... you want to draw another privacy mask click Start Draw again To delete all masks click Clear All You cannot delete individual privacy masks 5 Click Save to save the settings Camera tamper You can setup the recorder to alert you when the camera view has changed such as when someone has deliberately blocked the camera view by spraying paint on the lens or by moving the camera You can select a speci...

Page 61: ... when an event occurs Click the Actions tab to open the Actions window Select the method by which you want the recorder to notify you of the alarm see page 83 for the list of alarm notification types available Notify Alarm Host is the default selection More than one option can be selected 8 In the Actions window specify which external alarm outputs are triggered when an event occurs 9 Click Save t...

Page 62: ...he image There are two rotate functions Enable Rotate You can rotate the image 270 In a vertical shaped scene such as a hallway or corridor the image is shown with a vertical tall rather than horizontal wide format The video image is at a 9 16 aspect ratio Default is OFF Mirror Mode You can flip the camera image three ways Left Right Flip the image horizontally Up Down Flip the image vertically Ce...

Page 63: ...n SD card must be installed and configured in the camera in order to save count data and generate reports 1 From the menu toolbar click Camera Setup People Counting 2 Select the camera from which you want to count objects 3 Select the report type Daily report Weekly report Monthly report or Annual report Daily report calculates the data on the selected date Weekly report calculates for the week of...

Page 64: ...r caused by defocusing of the lens triggering a series of alarm actions The sensitivity level determines how much blur is tolerated by the camera before triggering an alarm When enabled the camera regularly checks the level of image focus to allow for variations in light during the day and then compares the current image to that of the reference image to see if there is a difference A high sensiti...

Page 65: ... it to the end time to mark the schedule for that day Repeat the process for the other days of the week To copy a day s schedule to other days place the mouse cursor on the day of the week to copy A green icon appears at the end of the line Click it and in the pop up menu that apears select the days of the week to which to copy this schedule and click OK Repeat this step for each camera 8 Click th...

Page 66: ...of the recorder on the network You must correctly configure your recorder s network settings before using it over the networking order to Connect IP cameras to it Connect to the recorder over the LAN Connect to the recorder over the internet Network settings Note As every network configuration may differ please contact your Network Administrator or ISP to see if your recorder requires specific IP ...

Page 67: ...fault mode is Net fault tolerance There are four RJ45 NIC cards and four NIC cards with a fiber connector SFP Select one of the options Net Fault tolerance When one LAN port fails the other one takes over This is the default option Load Balance The bandwidth is divided over the LAN ports with one IP address Multi address Each LAN port is separate with its own IP address This allows a LAN port for ...

Page 68: ...dress of your network gateway so the recorder will be recognized within the network This is typically the IP address of your router 9 MAC Address Displays the MAC address The MAC address is a unique identifier of your recorder and it cannot be changed 10 MTU bytes Enter a value between 500 and 9676 Default is 1500 11 Preferred DNS Server Enter the preferred domain name server to use with the recor...

Page 69: ...o a DSL modem To do this you need to select the PPPoE option in the network settings Contact your ISP to get the user name and password To configure PPPoE settings 1 From the menu toolbar click Configuration Remote Configuration Network Settings PPPOE 2 Select Enable PPPoE It is disabled by default 3 Enter your user name and password and confirm the password 4 Click Save and manually reboot the re...

Page 70: ...efault 3 Select one of the DDNS types listed ezDDNS Click the Get URL button The URL address to access the unit is displayed If no host name is specified the DDNS will allocate one automatically The maximum length for the host name field is 64 characters This limit does not include tvn ddns net An example of a host name could be max64chars tvr ddns net Or DynDNS Select DynDNS and enter the server ...

Page 71: ... that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 or europe ntp pool org If the device is setup in a more customized network NTP software can be used to establish a NTP server used for time synchronization To set up an NTP server 1 From the menu toolbar click Configuration Remote Configuration Network Settings NTP 2 Select Enable NTP ...

Page 72: ...range Default is two seconds The interval range represents the time range in between the alarm images being sent For example if you set the interval range at two seconds the second alarm image will be sent two seconds after the first alarm image Enable Server Authentication Select the check box if your mail server requires authentication and enter the login user name and password User Name If the ...

Page 73: ...g devices on networks When you enable SNMP in the menu network management systems can retrieve recorder status information from the recorder via SNMP When you set the trap address and trap port in the recorder menu to the network management system s IP address and port number and set up the network management system as trap receiver trap notifications such as startup are sent from the recorder to ...

Page 74: ...dl you must add the prefix nfs to the NAS path 4 Under Type select type of storage system to be used NAS or IP SAN Default is NAS 5 Up to eight remote storage systems can be set up 6 Click Save to save the settings UPnP settings The recorder supports UPnP Universal Plug and Play This feature lets the recorder automatically configure its own port forwarding if this feature is also enabled in the ro...

Page 75: ...cure private channel between the recorder and cameras You can create self signed server certificates as well as request certified server certificates to ensure your network security For larger companies a corporate certificate might be available with the IT department The HTTPS port can only be configured through the web browser Note You must run Microsoft Internet Explorer as administrator Create...

Page 76: ...tificate request first and continue the installation b Click Create to create the certificate request and then click Download Click Save to save the certificate in the desired folder and then submit it to a trusted certificate authority for signature c When you receive the signed certificate upload it to the recorder Click Browse to locate the certificate file and then click Install Or If you alre...

Page 77: ...es You can define the list of forbidden or allowed IP addresses that can be accessed by the recorder This lets you select who can access the system increasing the system s security The function is disabled by default To define forbidden or allowed IP addresses 1 From the menu toolbar click Network Settings IP Address Filter 2 Select the Enable IP Filter check box 3 Under IP Filter Type select Forb...

Page 78: ...igured to have its own recording schedule The schedules are visually presented on a map for easy reference See Figure 29 on page 89 for a description of the recording schedule window Note If a camera is set up for continuous recording called constant recording it will still switch to event recording or alarm recording if motion events are triggered or to alarm recording when alarms are triggered T...

Page 79: ...he recorder HDD when the network becomes online again Pre Event This is the time the camera starts recording before the event Select the time in seconds from the list to start pre recording before the event Default is 5 seconds The maximum pre recording times available depend on the constant bit rate See Maximum storage times in the appendix Post Event This is the time the camera continues to reco...

Page 80: ...it to a specific time period Drag the start or end of the schedule period bar and move it to the desired time The Edit schedule pop up menu does not appear if you click a No Recording time period However you can drag the mouse along the white No recording zone on the timeline to create a new recording period Before creating the new recording period on a timeline select the recording type from the ...

Page 81: ...cording 2 Check the boxes of the cameras to start or stop manual recording The button is red when manually recording Default is off Hot spare You can set up a spare recorder to act as a slave unit hot spare for up to four master recorders This slave unit will continually monitor the master recorders and if one of the master recorders should fail it can then take over recording until the failed rec...

Page 82: ...ilover recorder must have equal storage capacity to the main recorder to accommodate for long outage times of the main recorder To set up a hot spare recorder 1 From the menu toolbar click Configuration Remote Configuration Recording Hot Spare 2 First set up the master recorders For each master recorder select the Normal Mode button and Enable check box Enter the IP address and password of the hot...

Page 83: ...thing that does not work as expected device errors network issues and video loss Set up alarm inputs You can configure the recorder to record when an alarm is triggered by an external alarm device for example PIR detector dry contacts A inputs are marked A for analog and are physical inputs of the recorder D inputs are marked as D for digital and are physical inputs on the IP cameras To set up ext...

Page 84: ...ow pops up Enter the start and end times of the arming schedule Click Save You can define up to eight different periods during a day and a different schedule for each day of the week Note The time periods defined cannot overlap b To copy a day s schedule to another day of the week click which appears at the end of the day s timeline The Copy to pop up menu appears Select the day or days of the wee...

Page 85: ...trusion system which is then activated when an alarm is triggered You can select how long the alarm signal remains active as well as schedule when alarm outputs can be triggered A outputs are marked A for analog and are physical outputs of the recorder D outputs are marked as D for digital and are physical outputs on the IP cameras To set up an alarm output 1 From the menu toolbar click Configurat...

Page 86: ... recorder To trigger or clear alarm outputs manually 1 From the menu toolbar click Configuration Remote Configuration Alarm Event Setup Manual Trigger 2 Select the desired alarm output and click the following buttons Trigger Trigger an alarm output or stop an alarm output Trigger All Trigger all alarm outputs or stop all alarm outputs Clear All Stop all alarm outputs at once Note The alarm output ...

Page 87: ... recorder to send an email To set up alarm notifications 1 From the menu toolbar click Configuration Remote Configuration Alarm Event Setup Notifications 2 Select the Display Event Icon check box so that the event icon appears in the OSD in live view when an alarm or event is triggered default is enabled 3 Select an alarm notification type Under Notification Type select the desired technical event...

Page 88: ...t An alarm triggered by an external alarm device for example PIR detector dry contacts Camera Tamper Detected The camera view has changed For example someone has deliberately blocked the camera view by spraying paint on the lens or by moving the camera Motion Detected Motion is detected Abnormal Record HDD cannot record any more files This could be due to the overwrite option being disabled so rec...

Page 89: ... Exit Region Detected A camera has detected that an object such a vehicle people or other objects has exited a designated region Leave Behind A camera has detected that an object has been left in a designated region such as baggage Object Removed A camera has detected that an object has been removed from a designated region such as exhibits on display To view events in the notification center 1 Fr...

Page 90: ...camera 7 Click Save to save the settings Alarm host setup If an alarm host is set the recorder sends a signal to the host when an alarm is triggered An example of an alarm host is the TruVision Navigator server Note that alarm host applications need to have the TruVision recorder SDK implemented in order to successfully receive notifications from the recorder To set up an alarm host 1 From the men...

Page 91: ...event A disarming event An alarm event that has an A as a second character in the SIA XSIA code A heartbeat alarm In the intrusion panel set up the recorder as a normal monitoring station Use OH version 3 so that the data format is understood by the recorder For NX panels polling must be enabled in the NX 590E To set up the zones in an alarm panel 1 From the menu toolbar click Alarm Event Setup In...

Page 92: ...inkage method when an alarm occurs a Click the Actions tab Select the method by which you want the recorder to notify you of the intrusion panel alarm Enable Alarm Audio Notify Alarm Host Send Email see page 83 for the description of these alarm response types b Specify which alarm outputs are triggered when an alarm occurs c Select the cameras to be triggered when an intrusion panel alarm is dete...

Page 93: ...port that is used to report the events Default is 9999 This port number must match the port number set up in the intrusion panel Caution The recorder will reboot automatically when the intrusion panel port number is changed 4 Set up the heartbeat alarm parameters a Select Enable Panel Heartbeat Alarm check box to enable the panel heartbeat alarm The heartbeat alarm will then be reported to the rec...

Page 94: ... reported by the intrusion panel click and do the following a Click the Arming Schedule tab Click the timeline of the desired day of the week The Edit schedule window pops up Enter the start and end times of the arming schedule and click Save You can define up to eight different periods during a day and a different schedule for each day of the week Note The time periods defined cannot overlap b Cl...

Page 95: ...rt upon login Import export configuration files Upgrade the firmware Set up holiday periods Configure RS 232 settings Time and date settings You can set up the date and time that will appear on screen as well as on time stamped recordings The start and end time of daylight saving time DST in the year can also be set DST is deactivated by default See Figure 20 below for the Time settings screen Fig...

Page 96: ...check box to enable or disable daylight savings time DST From Enter the start date and time for daylight savings To Enter the end date and time for daylight savings 5 DST Bias Set the amount of time to move DST forward from the standard time Default is 60 minutes General recorder settings Use the Device Management menu to configure the recorder name manage an external eSATA device and to start the...

Page 97: ...ck Save to save the settings Configuration files You can export and import configuration settings from the recorder This is useful if you want to copy the configuration settings to another recorder or if you want to make a backup of the settings This menu also allows you to reboot the unit and restore default factory settings Restart the recorder To restart the recorder 1 From the menu toolbar cli...

Page 98: ...nfiguration Remote Configuration Device Management Configuration Files to import or export configuration settings To export the recorder s configuration parameters into an external storage device click the Export button To import configuration parameters from an external storage device enter the location of the file to select it and click Import Upgrade system firmware The firmware on the recorder...

Page 99: ...ion Remote Configuration Device Management Holiday 2 Select a holiday period from the list and click its Edit button to modify the settings The Edit window appears 3 Enter the name of the holiday period and click Enable Holiday 4 Select whether the holiday period will be categorized by date week or month and then enter the start and end dates 5 Click OK to save the settings and return to the Holid...

Page 100: ...art bit and the stop bit Default is 8 3 Stop Bit Stop bits mark the end of a transmission of a serial communication message Default is 1 4 Parity The method used to detect errors in the number of bits being transmitted Default is None 5 Flow Ctrl Flow control is the process by which data transfer is regulated so that it does not arrive too quickly for the receiving process Default is None 6 Interf...

Page 101: ...m the menu toolbar click Configuration Remote Configuration Storage Management HDD Information 2 Note the status of the HDDs listed under the Status column If the status is listed as Normal or Sleeping the HDD is in working order If it is listed as Abnormal and has already been initialized the HDD needs to be replaced If the HDD is Uninitialized you need to initialize it before it can be used in t...

Page 102: ...rite option is enabled by default To enable overwrite when the HDDs are full 1 From the menu toolbar click Configuration Remote Configuration Storage Management HDD Information 2 Enable Overwrite Caution If the overwrite option is disabled and the quota management capacity for a channel is set to zero the recordings on that channel can still be overwritten To avoid this happening set a quota level...

Page 103: ...l Note The HDDs must be installed BEFORE powering up the unit The drives are defaulted to a single HDD group that is automatically ready to record once cameras are added and configured with recording schedules 8 Apply the supplied label to the recorder chassis Place it next to the original label without covering it Note Failure to install the label will affect the warranty of the recorder 9 Initia...

Page 104: ...played on screen 4 If you want to copy these values to other cameras select each camera individually 5 Click Save to save the settings Group HDDs Your recorder can organize multiple HDDs into groups Videos from specified channels can be set to be recorded onto a particular HDD group You could for example save the records from a couple of high priority cameras to one HDD and save the recordings fro...

Page 105: ... more substream than main stream To set up dual streaming mode 1 From the menu toolbar click Configuration Remote Configuration Storage Management Storage Mode 2 Under the Mode option select Dual Streaming Note The recorder will reboot automatically if you change the HDD mode 3 Under Capacity Ratio use the mouse to adjust the main stream substream storage ratio By default the ratio is 50 50 Move t...

Page 106: ...evel See Table 4 below for a description of the different RAID levels and data recovery Table 4 Data recovery by RAID level RAID level Number of HDDs What it does Recovery in case of a HDD failure 0 Minimum 2 Data is split across two or more HDDs Each HDD contains a part of the data Multiple HDDs can deal with simultaneous data writing which increases the writing speed Replace the failed HDD The f...

Page 107: ...ually restart the rebuild process To do this select the new HDD and click the Rebuild button 10 Minimum 4 It is the same as RAID 0 but in combination with RAID 1 data mirroring Replace the failed HDD and manually restart the rebuild process Automatic rebuild You can also automatically rebuild RAID 1 5 6 and 10 To automatically rebuild add an extra drive in the recorder that is not assigned to the ...

Page 108: ... RAID array of RAID 0 RAID 1 RAID 5 RAID 6 and RAID 10 If you choose RAID 0 at least 2 HDDs must be installed If you choose RAID 1 2 HDDs need to be configured for RAID 1 If you choose RAID 5 at least 3 HDDs must be installed If you choose RAID 6 at least 4 HDDs must be installed If you choose RAID 10 4 6 8 HDDs need to be configured for RAID 10 To rebuild a RAID array 1 From the menu toolbar clic...

Page 109: ...to all settings The Administrator has the authority to add delete or configure parameters for many of the system functions There can only be one administrator The user name is admin The name cannot be modified You must define a high security password There is no default password provided Add a new user Only a system administrator can create a user You can add up to 16 new users To add new users 1 ...

Page 110: ...sic permissions and camera operation See Customizing a user s access privileges below for the permission descriptions for each permission group 6 Click OK to save the settings and return to the previous window 7 The list of users is displayed Customize a user s access privileges Only an administrator can allocate access privileges to Operator and Guest users The access privileges can be customized...

Page 111: ...k for guests Remote Live View Remotely select and view live video over the network Remote Manual Operation Remotely start stop manual recording on any of the channel Remote Playback Remotely play and download recorded files that are on the recorder Remote PTZ Control Remotely control PTZ dome cameras Remote Video Export Remotely backup recorded files from any channel Remote Video Download Remotely...

Page 112: ...nistrator s password can be changed in the User Management menu To change the admin password 1 From the menu toolbar click Configuration Remote Configuration User Management Users 2 Select admin in the list of users and click the Edit button The Edit user window opens 3 Enter the new admin password Both the user name and password can have up to 16 alphanumeric characters See Activate the admin pas...

Page 113: ...sion and encoding version number of channels number of HDDs number of alarm inputs and number of alarm outputs 3 To view camera information click Camera You can view the information on each camera camera number camera name status motion detection camera tamper video loss preview link sum and preview link information Preview link sum shows the amount of remote applications that are streaming video ...

Page 114: ...status stream type frame rate bit rate Kbps resolution record type and active schedule 5 To view alarm input information click Alarm Inputs You can view the alarm input number alarm name alarm type alarm status and triggered camera 6 To view alarm output information click Alarm Outputs You can view the alarm output number alarm name and alarm status ...

Page 115: ... preferred DNS server alternate DNS server enable DHCP MAC address enable PPPoE HTTP port RTSP service port multicast IP and outgoing bandwidth limit Kbps 8 To view HDD information click HDD You can view the HDD label status capacity free space property type and group 9 To view RAID information click Raid Info You can view the version physical HDD count array count RAID type hot spare type and sup...

Page 116: ...16BChapter 17 System information 112 TruVision NVR 71 User Manual 10 Click Live View on the menu toolbar to return to live view ...

Page 117: ...X 6 MPX 5 MPX 4 MPX 3 MPX 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF Audio output 1 ch RCA 2 0 Vp p 1 kΩ Dual stream recording Up to 16 channels Auto archiving Yes Stream type Video Video Audio Recording modes Time lapse High Time lapse Low Event Alarm Manual Networking Network interface 8 10M 100M 1000M self adaptive Ethernet interface 4x RJ45 4x SFP Fiber Total connections to recorder non viewi...

Page 118: ...panel 2 USB 3 0 back Alarm in 16 Alarm out 8 Miscellaneous Power supply 2 100 to 240 VAC 6 3 A 50 to 60 Hz Power consumption without HDD 140 W Power consumption with 16 2TB RAID HDDs 150 W Operating temperature 10 to 50ºC 14 to 122 F Relative humidity 10 to 90 Chassis 3U rack mountable or desk based chassis Dimensions W x H x D 442 494 146 mm 17 4 19 4 5 7 in Weight 16 kg 35 3 lb without HDD ...

Page 119: ...00 Client Software Port Used to connect to video streams Port 554 RTSP Port Real time streaming protocol Used to record video remotely Port 1024 RTSP Port for 3G 4G Use with mobile apps Used for 3G 4G connection Note It is recommended that the RTSP port 1024 should only be used when experiencing connection issues over a 3G 4G connection Seeking further assistance Third party assistance on configur...

Page 120: ... Port forwarding information 116 TruVision NVR 71 User Manual If you cannot find any information for your particular router please contact your router manufacturer or internet service provider for further assistance ...

Page 121: ...e from the home page by clicking Video Recorders Select your recorder Click the Downloads link Scroll down to Software and click the download link For EMEA only Go the firesecurityproducts com website Navigate from the home page by clicking Products Recorders in the Video Transmission section Select your recorder and on its webpage click Downloads There you will find the Mac Safari plugin Click it...

Page 122: ...R 71 User Manual Select the option that allows the Mac to download apps from the App Store and identified developers 3 Unzip the UTCWebVideoPlugin zip file and extract the pkg file to your desktop 4 Click Open to open the file 5 Follow the installation instructions provided ...

Page 123: ... browser plug in v3 0 TruVision NVR 71 User Manual 119 6 Enter the Username and Password of the Mac when requested 7 After a successful installation close the installation dialog window 8 Open Safari and connect to any supported device ...

Page 124: ...shown without shaking flickering Intelligent information of VCA events can be seen on the live view page Drawing a motion detection zone will be saved and motion will be detected in the dedicated zone s Known limitations Text In is not supported in this version The player download does not work for Mac The player needs to be downloaded from the recorder directly via a USB stick ...

Page 125: ...ance purposes and or enterprise class installations However every hard drive has specific limitations Due to the read write speed limitations of the hard drive the maximum advised number of cameras per hard drive is 32 cameras with a maximum bit rate of 4Mbps camera or a total bit rate of 128Mbps The number of cameras will decrease if the camera resolution requires a higher bit rate Going above th...

Page 126: ...tive network will increase the recording stability and viewing performance of the recorder We recommend the following settings Connect two or more network ports Make sure the ports on the switches are 1 Gigabit ports In the Network settings of the recorder choose the working mode Load Balance and connect all the network ports to the same switch The ports of the switch also need to be configured in...

Page 127: ...Enabled Save Record Video from Live View to the path Save Snapshots from Live View to the path Save Snapshots from Playback to the path Save Clips when Playback to the path Save Download File to Remote Configuration Camera Setup IP Camera Status Manual Add Camera No IP Camera Address Stream No Management Port Security Status Protocol Modify IP Camera No Null IP Camera Address Null Protocol TruVisi...

Page 128: ...eam Protocol RTSP Transfer Protocol Auto Port 554 Stream Path Null IPC Import Export Configuration File Null Camera Recording Settings Camera Null Stream Record Mode Main Stream TL Hi Stream Type Video Stream Resolution Null Bitrate Type Variable Video Quality Highest Frame Rate Null Max Bitrate Mode General Max Bitrate 4096 Kbps Video Encoding Null Camera OSD Camera Null Camera Name Null Display ...

Page 129: ...All day for whole week Actions Alarm Linking No Trigger Alarm Output No Text Overlay BNC V stream Enable V stream Disabled Max Bitrate Null Frame Rate Null Screen Mode 4 4 Screen Order VCA Face Detected Camera Null Enable Face Detection Disabled Enable Dynamic Analysis for Face Detection Disabled Sensitivity 0 Arming Schedule All day for whole week Actions Alarm Linking No Trigger Alarm Output No ...

Page 130: ...ons Alarm Linking No Trigger Alarm Output No Trigger Channel No PTZ Linking Cross Line Detected Camera Null Enable Cross Line Detection Disabled Area Settings Line Direction Sensitivity Arming Schedule All day for whole week Actions Alarm Linking No Trigger Alarm Output No Trigger Channel No Defocus Detected Camera Null Enable Defocus Detection Disabled Sensitivity 1 Alarm Linking Disabled Trigger...

Page 131: ...Area Settings Region Threshold Sensitivity Arming Schedule Actions Alarm Linking No Trigger Alarm Output No Trigger Channel No PTZ Linking Object Left Behind Detected Camera Enable Object Left Behind Detection Disabled Area Settings Region Threshold Sensitivity Arming Schedule Actions Alarm Linking No Trigger Alarm Output No Trigger Channel No PTZ Linking Object Removed Detected Camera Enable Obje...

Page 132: ...Disabled Outgoing Bandwidth Limit Null PPPOE Enable PPPOE Disabled User Name Null Password Null Confirm Null DDNS Enable DDNS Disabled DDNS Type ezDDNS Server Address Null Domain Status Null Effect Domain Null NTP Enable NTP Disabled Interval 60 minute NTP Server Null NTP Port 123 Email Sender Sender s Email Address SMTP Server Null SMTP Port Null Enable SSL TLS Disabled Include Snapshot Disabled ...

Page 133: ...ory Use root directory SNMP Enable SNMP Disable Read Community public Write Community private Trap Address Null Trap Port 162 SNMP Port 161 Network Storage Server IP File Path Type NAS UPnP Enable UPnP Disabled Port Type HTTP Port RTSP Port Server Port HTTPS Port External Port Mapping IP Address Port UPnP Status HTTPS Enable HTTPS Disabled Installation Method Create Self singed Certificate Network...

Page 134: ... Event 5 s Post Event 5 s Auto Delete day 0 Auto Archive Settings Enable Auto Archive Disabled Start Time Current date and time End Time Current date and time Interval 1 hour Select Camera IP Camera 1 Video Type All disabled Copy to Camera D1 Auto Archive Status Current Status No Schedule Last Archive Time Null Last Archive Status Null Next Archive Status Null Archive Device Name Null Free Space N...

Page 135: ...t No A 1 IP Address Local Time Out 5 s Alarm Output Name Null Alarm Status OFF Arming Schedule All day for whole week Copy to Alarm A 1 Manual Trigger Alarm Output Number Alarm Output Name Status Buzzer Settings System Buzzer Time Constant Camera Buzzer Time Constant Notifications Display Event Icon Enabled Event Hint Settings All Event Priority VCA Motion Notification Type HDD Full Alarm Linking ...

Page 136: ...t No Trigger Channel No PTZ linking Null Intrusion Panel Setup Enable Intrusion Panel Connection Disabled Select Intrusion Panel Panel 1 Intrusion Panel Name Number of Zones 32 IP Address of Panel Port Enable Panel Heartbeat Alarm Enabled Actions Enable Panel Arming Event Enabled Actions Arming Schedule Actions Enable Panel Disarming Event Enabled Actions Arming Schedule Actions Device Management ...

Page 137: ... 1st Jan End Date 1st Jan RS 232 Settings Baud Rate 115200 Data Bit 8 Stop Bit 1 Parity None Flow Ctrl None Interface Technical Support Storage Management HDD Information HDD Label capacity Free Space Status Type Property Overwrite Enabled Storage Mode Mode Quota Camera IP Camera 1 Used Record Capacity Null Used Snapshot Capacity Null HDD Capacity GB Null Max Record Capacity GB Null Max Snapshot C...

Page 138: ...nt Add Edit Delete System Information Device Info Model Model number Serial No Model s serial number Firmware Version Encoding Version Web Version Plugin Version Number of Channels Number of HDDs Number of Alarm Inputs Number of Alarm Outputs Camera Camera No Camera Name Status Motion Detection Camera Tamper Video Loss Preview Link Sum Preview Link Info Record Camera No Recording Status Stream Typ...

Page 139: ... IPv4 Default Gateway IPv6 Address IPv6 Default Gateway Preferred DNS Server Alternate DNS Server Enable DHCP MAC Address Enable PPPoE Server Port HTTP Port Multicast IP Outgoing Bandwidth Limit Kbps HDD Label Status Capacity Free Space Status Type Property RAID Info Version Physical HDD Count Array Count RAID Count Hot Spare Type Support Rebuild ...

Page 140: ...4 Digital zoom description 21 playback 30 DST 91 E Email notifications set up 67 eSATA 92 Export configuration settings 51 93 Export snapshots TruVision Navigator 43 Export video TruVision Navigator 43 External alarm set up to record when triggered 79 F Factory default settings restore 94 Firmware update 94 Frame by frame playback 30 Front panel description 15 FTP server settings 69 H HDD check st...

Page 141: ...ideo type 34 synchronize 29 Playback control toolbar description 27 Player using for playback 43 PPPoE settings 65 Preset tour add 23 call up 23 Presets call up 22 Privacy mask 55 PTZ dome cameras control 22 R RAID array automatic rebuild 103 create 102 data recovery 102 rebuild 102 Recorder name change 92 Recording schedules daily 76 95 define 74 Remote alarm host settings 86 RS 232 port configur...

Page 142: ... 107 Users add a new user 105 delete a user 107 modify user information 108 V VCA set up 59 Video loss detection set up 85 Video search menu 33 V stream encoding 58 W Warning buzzer modifying 82 Web browser access 15 46 browser versions supported 45 configure 46 Wizard enable disable 92 ...

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