Simon XT/XTi GSM Module V4 Installation Instructions
5
Table 4: Errors flashed on L1 (red)
Number
of
flashes
Error and solution
1
Module cannot communicate with the panel. Perform a
power cycle on the panel. If the error persists lift the
module out of the panel and re-insert it. If the error is still
observed try a different module. Finally, if that does not fix
the problem try a different panel.
2
The SIM card is missing. The SIM card holder can be
found on the module. Verify that the SIM card holder is
closed securely and that there is a SIM card in the holder.
3
The module is trying to register on the GSM network. If it
persists for more than a few minutes, the module is
having problems registering with the GSM network. Check
L4 for signal level. If signal level is lower than 2 “bars”,
change the panel’s location or use a remote antenna
option. If the signal is good, the module may be roaming
on a GSM network that does not partner with our GSM
providers, or the SIM card was not activated yet because
the Alarm.com account was not created correctly.
4
The module is registered on the GSM network but cannot
connect with Alarm.com. Contact Alarm.com Technical
Support.
5
Radio portion of the module is not working correctly. If this
persists for more than a few minutes the module may
need to be replaced. This error is extremely rare so verify
that the module is flashing 5 times.
6
This is an error only if it persists for more than a minute.
Otherwise, it’s just an indication that the module is fixing
an unusual condition regarding communication with the
GSM network.
7
The module is not compatible with this panel type. Please
insert a compatible module.
8
If it persists, the account may have been set up
incorrectly. Contact Alarm.com Technical Support. You
will be asked to check the serial number of the module.
LED L2 (yellow)
L2 flashes with every communication between the module and
the panel. Normal pattern calls for a series of quick flashes
every two seconds in Idle Mode or four seconds in PowerSave
Mode.
It also occasionally flashes in patterns to indicate Z-Wave
status. See the table below for a description of various
possibilities.
Table 5: Z-Wave LED status indicators
LED 2
LED 5
Device status or error Description
4-blink
Add mode (lasts 120
seconds or until a
device is added)
In this mode you can add a
device to the local Z-Wave
network. Devices cannot
be added to a network if
they are already a part of a
network
2-blink
Delete mode (lasts 120
seconds or until a
device is deleted)
In this mode you can
delete a device from a Z-
Wave network. A device
can only be in one network
at a time, and must receive
a “delete” command before
it can be learned into a
new network
Solid
Successful add
node/remove
node/replication (lasts
60 seconds)
After receiving this signal
leave all devices by the
GSM module for 1 minute.
Locks must be left next to
the module for 4 minutes
Solid
with
one
blink
Add node attempt
failed because node
already in network
(lasts 60 seconds)
Device you attempted to
add to a network is already
in a network, and must be
“deleted” before it can join
a new network
2-blink
No other nodes are in
the network (lasts until
a device is added to
the network)
No devices have been
added that can be
controlled by the GSM
module yet. See above for
instructions on how to add
devices
5-blink
Learn mode error
(lasts 60 seconds)
The device was not
successfully added to the
Z-Wave network.
6-blink
No Home ID present
(lasts until the module
connects to Alarm.com
and is configured)
When the GSM module
first connects to
Alarm.com it is configured
with a necessary unique
network ID
LED L3 (yellow)
L3 flashes with every communication between the module and
its radio unit in Idle mode, and with every communication with
Alarm.com in Connected Mode. In PowerSave mode, this LED
flashes in unison with LED 2.
LED L4 (green)
L4 indicates the HSPA signal level as a number of flashes (0 to
5 bars). The number of bars may not correspond to the bars
shown on your cell phone. A level of 5 bars is obtained only in
the strongest signal conditions.
Signal level is updated every ten seconds if it fluctuates, or
every 30 seconds if it is fairly stable.
If L4 is not flashing it indicates one of the following states:
•
The module is in power save mode;
•
The module just powered up;
•
There is no HSPA coverage in the area. Alarm.com
recommends a steady signal level of 2 or higher for proper
operation of the module.
In connected mode, the LED toggles on and off.
