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Simon XT/XTi GSM Module V4 Installation Instructions  

Make sure the module is BELOW the two corner tabs. 

4.  Insert the module by angling the end of the module where 

the antenna is attached downwards, making sure that the 

edge of the module sits below the plastic tabs (see 

Figure 3 on page 2). Once the module is seated evenly, 

carefully push the bottom of the module into the 8-pin 

connector beneath it.  

5. 

Thread the antenna’s wire through the channel in the 
bottom of the panel.  This antenna can then be inserted 

into the wall behind the panel. The antenna should be 

placed at least 3 feet away from the panel, and in order to 

obtain optimal reception the antenna should be affixed as 

high up as possible.  

Power up 

Reconnect panel battery and AC power. When a HSPA 

module is connected to a powered control panel, the LEDs at 

the bottom of the module will become active (see Table 3 on 

page 4. It may take a few moments after power up for the 

LEDs to become active.)  If the LEDs do not light up at all, 

ensure that the module has been fully inserted into the 

connector beneath it then perform a full power cycle by 

following these steps: 

1.  Disconnect the battery leads and unplug the panel power 

transformer from AC power. 

2.  Verify that the module is inserted securely and that the 

antenna is snapped-in securely. 

3.  Connect battery leads to the battery.  On the XT, make 

sure to observe polarity (red to + and black to 

–) and to 

keep the wires outside of the tab holding them in place.  

4.  Plug the panel power transformer into the AC outlet. 

It is important to plug the battery in before plugging in the 

transformer, otherwise the panel will is

sue a “System Low 

Battery” message regardless of the battery voltage level.  

GSM phone test (module registration)  

To initiate module communication with Alarm.com and the 

GSM network the first time, perform a 

“GSM phone test”. 

To perform the phone test on a Simon XT: 

1.  Scroll Down through the control panel menu until it 

displays “System Tests” and Press “OK” (

  on XT version 

1.2).  

2.  Enter the installer code (default 4-3-2-

1), then “OK” (

  on 

XT version 1.2).  

3. 

Scroll down until the panel displays “Comm Test” and 
“OK” (

  

on XT version 1.2).  The panel will display “GSM 

Comm Test in progress” to indicate the test has been 
initiated. 

To perform the phone on a Simon XTi: 

1.  Press the Status & Settings icon 

 on the lower right of 

the home screen. 

2.  Scroll Down 

and press “Programming”. 

3.  Enter the installer code (default 4-3-2-1), then 

“OK”. 

4. 

Press “System Tests”. 

5. 

Press “Comm Test”.  The panel will display “GSM Comm 
Test in progress

” to indicate the test has been initiated. 

The Simon XT/XTi panel will let you know when the GSM 
Phone Test has completed by displaying “GSM Test signal 
sent OK” on the panel screen. This indicates that Alarm.com 
has received and acknowledged the signal. This does not 

guarantee that the signal went through to a central station; it 

confirms that the Alarm.com Operations Center received the 

signal.  The central station should be contacted directly to 

verify that the signal was received on the correct account and 

that the Central Station routing settings have been set up 

correctly.  The signal may not go through to the central station 

if (a) the Central Station Account settings were entered 

incorrectly on the Alarm.com Dealer Site or (b) if Alarm.com 

was unable to send the signal successfully to the Central 
Station receivers.  In these cases the panel will show a “Fail to 
Communicate” message.   

Control panel settings that change automatically 

with HSPA 3G module 

Some panel settings are changed automatically when the GSM 

module is connected to the control panel. These settings 

should not be altered.  They are: 

Sensor/Zone 40: 

Upon initial module power up, the panel 

recognizes and learns the GSM module as sensor/zone 40 and 
assigns “GSM Module” as the sensor/zone name.  Any device 
previously residing in panel memory as sensor/zone 40 is 

automatically deleted and must be learned into panel memory 

using any available sensor/zone number between 01 and 39. 

Clock: 

The HSPA module sets the panel clock when it 

connects to Alarm.com and then updates it every 18 hours. It is 

important to select the correct panel time zone on the 

Alarm.com website, or the panel time will not be accurate. If a 

system is powered up before the customer account has been 

created, the time zone will default to Eastern Time. 

Troubleshooting: Module Status Information 

Module status information for verifying and troubleshooting 

module connection status or errors can be found through the 

Summary of Contents for Simon XTi

Page 1: ...e used as the primary communication path for all alarm signaling or as a backup to a telephone line connection to the central monitoring station The wireless alarm signaling and routing service is operated by Alarm com The V4 module also features integrated support for Alarm com s emPower TM solution with built in Z Wave capabilities The module interfaces with the Simon XT and XTi panel boards fit...

Page 2: ...aw only 10 mA on average Avoid mounting the panel in areas with excessive metal or electrical wiring such as furnace or utility rooms Leave 12 to 18 in of open space around the module antenna Do not install the control panel and module in a basement or other below ground location Doing so will negatively impact HSPA signal strength Tools and supplies needed You will need the following tools and su...

Page 3: ...1 2 The panel will display GSM Comm Test in progress to indicate the test has been initiated To perform the phone on a Simon XTi 1 Press the Status Settings icon on the lower right of the home screen 2 Scroll Down and press Programming 3 Enter the installer code default 4 3 2 1 then OK 4 Press System Tests 5 Press Comm Test The panel will display GSM Comm Test in progress to indicate the test has ...

Page 4: ...le firmware version e g 4152a 3 Key 15 digit SIM card number 5 Key Wireless signal strength level and module status or error if any The panel will display bars for the signal level 0 to 5 and a number 2 to 31 followed by the Mode it is in See GSM Module Statuses on Table 1 6 Key Battery voltage as read by the module to two decimal places and the AC power status e g Battery 6 79v AC Power OK 8 Key ...

Page 5: ...arious possibilities Table 5 Z Wave LED status indicators LED 2 LED 5 Device status or error Description 4 blink Add mode lasts 120 seconds or until a device is added In this mode you can add a device to the local Z Wave network Devices cannot be added to a network if they are already a part of a network 2 blink Delete mode lasts 120 seconds or until a device is deleted In this mode you can delete...

Page 6: ...imal wireless signal strength Install the module above ground level as high up as possible within the structure Install the module near or adjacent to an outside facing wall of the structure Do not install the module inside a metal structure or close to large metal objects or ducts Make sure to follow the antenna positioning guidelines that are included with the antenna Certain antennas must be or...

Page 7: ... Interactive Services Scroll up to Interactive Services and press OK Sensor Reporting Test This menu is used to automate the process of confirming that all sensors report correctly to the Central Station It will put the account on test and request the list of sensors that did not report correctly It is available only to installers who have integrated their sensor testing process with the Central S...

Page 8: ...en activated or request an Installer Peek In Now to test image capture Delete1 Delete Image Sensors from the panel Set Dealer Logo Send the dealer logo to the panel and touch screen Only available for dealers who have set up this feature with Alarm com Weather Update Request a Weather Update if the weather forecast is not showing on the XTi touch screen To speed up the process stay in Programming ...

Page 9: ...o a different Z Wave network before you can learn it into the GSM module Update 2WTTS Press Update 2WTTS to force an update of the thermostat lights or locks information shown on the touch screen 2WTTS Note that these updates may take several minutes to complete Thermostats View thermostat data and update remove thermostats from display on the panel and touch screens Lights Update the lights list ...

Page 10: ...o an outlet on a circuit different from that which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Under Industry Canada re...

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