Inter-Tel Basic Digital Endpoint, User Manual

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64
Inter-Tel
®
Standard/Basic Endpoint User Guide
MOVING ON
U
SING
D
IRECTORIES
With directories, you can use the dialpad to find names and numbers. You can then
use the directory information to make calls, access features, or leave voice mail mes-
sages. There are two types of system directories:
•
Telephone directory: Search for and connect to contacts or access features.
NOTE:
The Telephone directory is available on display endpoints only.
•
Voice Mail directory: Search for voice mail contacts and leave voice mail mes-
sages. (See page 67 .)
Telephone Directory
There are three subdirectories available in the Telephone directory:
•
Intercom: Find (and dial) intercom extensions.
•
Outside: Find (and dial) outside numbers listed in the company directory.
•
Feature: Find (and activate) system features.
The Telephone directory uses one of two search methods to find contacts or features:
Intelligent Directory Search (IDS) or Basic Search (see
page 66 ). Enter a full or par-
tial name with the dialpad buttons to search for a contact or feature. You can then con-
tact the person or access the feature by dialing the number or pressing a button.
NOTE:
The search method used for your system (IDS or Basic) depends on your soft-
ware version.
Intelligent Directory Search (IDS)
IDS simplifies searching for entries in a directory by allowing you to press a dialpad
button once rather than several times to enter a character. As you enter characters,
IDS displays the entry that best matches the characters entered (see the following
examples).
NOTE:
The Intercom directory may display two similar entries, one without an asterisk
and one with an asterisk (“John Smith” and “*John Smith”). The entry without an aster-
isk is a primary extension; the entry with an asterisk is a secondary extension.
INTERCOM DIRECTORY
FEATURE DIRECTORY
AGENT HELP
375
*JOHN SMITH
67890
OUTSIDE DIRECTORY
EEE_STORE
4809619000