Inter-Tel Basic Digital Endpoint, User Manual

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7
Inter-Tel
®
Standard/Basic Endpoint User Guide
FINDING Y
O
UR
W
A
Y
DSS/BLF
Generally, the Direct Station Selection/Busy Lamp Field (DSS/BLF) unit is used by
individuals that handle a high volume of incoming calls, such as receptionists. The
DSS/BLF provides one-button access to up to several extension numbers or a pro-
grammable feature. For more information about programming and using the DSS,
refer to the current
Administrator’s Guide .
The DSS/BLF lamps indicate the status of the extension or feature assigned to the
button. These indications are shown in the table below.
A
BOUT
V
OICE
M
AIL
Voice mail is an application that is part of the Inter-Tel voice processing system.
Using voice mail, you and other callers can send and receive recorded messages from
any supported endpoint on the system. To use voice mail features, each user (or sub-
scriber) is assigned a mailbox, which usually corresponds to the extension number
assigned to your endpoint. You can, however, have an unassociated mailbox that does
not correspond to an extension. (Unassociated mailboxes are typically used for agents
or other personnel who don’t have a permanent office.)
With your mailbox, you can use personal or system greetings to let callers know if
you are out of town, on a call, etc. If a caller reaches your mailbox, they can leave a
message, hang up, or access an attendant. In addition, if your voice mail administrator
sets up one or more “group lists” of mailboxes, you can send a message to a group of
people by entering one number instead of everyone’s individual mailbox number.
If the lamp is... Then...
Solidly lit The associated extension is busy, or the associated feature is enabled.
Flashing slowly The extension is in Do-Not-Disturb.
Flashing rapidly The extension has a call ringing in.
Fluttering continuously The extension is causing a STATION OFF-HOOK system alarm.