Inter-Tel 8602, User Manual

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33
Inter-Tel
®
Model 8602 User Guide
U
SING THE
M
ESSAGE
B
UTTON
In today’s busy world, it’s almost guaranteed that you will call someone internally
who is on another call, does not answer, or is in Do-Not-Disturb (DND). But, with the
Message button, you can let the other person know you called.
When you leave a message, you can:
•
Have the called party return your call. When the internal party you called
responds to the message indication, a call is automatically placed to your IP soft-
phone.
•
Leave a message with the called party’s message center (which can be a per-
son or voice mail).
When the internal party you called responds to the message, a
call is automatically placed to his or her message center instead of your IP soft-
phone.
To indicate that a message is waiting, your IP softphone’s Message button will be lit
and your display shows the number of waiting messages.
Leaving Messages
With the Model 8602, you can leave a station or a voice mail message. A station mes-
sage is a message left internally on another person’s endpoint located within the same
telephone system as you. This type of message is an indication that someone inter-
nally would like you to call them back. A station message cannot be left for or
received from an outside caller. A voice mail message is a recorded message that can
be left internally and received by external callers. A voice mail message is a detailed
message explaining the reason you are calling and why your phone call should be
returned.
To leave a station message while on an intercom call , press the Message button
or the
LEAVE MESSAGE
menu button and hang up.
To leave a voice mail message while on an intercom call, press the Message button
or the
LEAVE MESSAGE
menu button and wait for the message center to
answer.
To leave a silent message without placing an intercom call:
1.
Press the Message button and then the
LEAVE MESSAGE
menu button.
2.
Dial the desired extension number and hang up to leave a station message.
To cancel a message that you left at another endpoint:
1.
Press the Message button and then the
CANCEL MESSAGE
menu button.
2.
Dial the extension number of the endpoint where you left the message.