Intellihot iN199, Installation & Operation Manual

Page: 71 / 78

67 iN199 Warranty
November 2021 - Revision 00
18. Warranty
18.1 Warranty
General
This unit is warranted by Intellihot Inc., and covers defects
in materials and workmanship, subject to the applicable time
periods and terms below. The warranty effective start date
begins on the date of commissioning.
This warranty is extended to the original purchaser and
any subsequent owner at the original installation location, and
applies only when properly installed by a licensed contractor
and operated in accordance with the instruction manuals.
This warranty is limited to repairs or replacement of parts,
at Intellihot’s option, that are proven to be defective under
normal use and connected only to potable water systems.
Warranty Period
Commercial Domestic Hot Water (DHW) Warranty: Heat
Engine coil - 6 years, Other Parts - 1 years.
Heat Engine Coil
The warranty period for a heat engine coil failure, when
installed in a Commercial DHW application is six (6) years
from the effective start date.
All Other Parts and Components
The warranty period for any original parts (excluding the heat
engine coil) against failure, is one (1) years from the effective
start date. A replacement part is warranted for the unexpired
term of the original warranty. Defective parts submitted can
not be returned. No returns will be accepted without prior
authorization from Intellihot.
Definition of Potable water
Potable water is defined as drinkable water supplied from
utility or well water in compliance with EPA secondary
maximum contaminant levels (40 CFR part 143.3) as shown
in the table.
Contaminant Level
Aluminum 0.05 to 0.2 mg/l
Chloride 250 mg/l
Color 15 color units
Copper 1.0 mg/l
Corrosivity Non-corrosive
Fluoride 2.0 mg/l
Foaming Agents 0.5 mg/l
Iron 0.3 mg/l
Manganese 0.05 mg/l
Odor 3 threshold odor number
pH 6.5-8.5 mg/l
Silver 0.1 mg/l
Sulfate 250 mg/l
Total dissolved solids (TDS) 500 mg/l
Zinc 5 mg/l
Shipping Costs
If a replacement part is supplied under the terms of this
warranty, Intellihot provides ground service delivery for the
part free of charge. Any expedited shipping expense is paid
by the customer.
Water Hardness Criteria
This warranty applies only when the water quality and supply
meet the parameters outlined in the table below.
To use the table, locate the desired unit setpoint temperature
on the left side of the table. Then locate the incoming water
pressure across the top. The corresponding value in the
table is the maximum allowable hardness in grains per gallon
(gpg).
Maximum Allowable Hardness
(grains per gallon, gpg)
Unit Setpoint (
°
F)
Incoming Water Pressure (psi)
30
40 50
60 80
100-120° 15
120-140°
140-160°
160-190°
100
11
5
4
8
5
4
3
20
15
11
10
25
20
13
12
30
27
18
15
30
30
20
17