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Intellihot iN199, Installation & Operation Manual

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Intellihot iN199 Installation & Operation Manual Download Page 45

 41 iN199 Operation 

November 2021 - Revision 00

12.7  Life Screen

These screens display the remaining life of various 

components. 

Note:

 Parts can be ordered by contacting technical support. 

Service recommended:

 Order appropriate replacement 

part as soon as possible. To reset life, press and hold the 

appropriate bar and follow the prompts.

Service Required:

 Take IMMEDIATE action when this 

screen appears because the part life is critical. To reset life, 

press and hold the appropriate bar and follow the prompts.

Summary of Contents for iN199

Page 1: ...aller service agency or the gas supplier Ne pas entreposer ni utiliser d essence ou ni d autres vapeurs ou liquides inflammables proximit de cet appareil ou de tout autre appareil QUE FAIRE SI VOUS SE...

Page 2: ...e ground up that would outperform and outlast all others Quickly our goal grew from not just making a better water heater but creating an intelligent water heating and delivery system Innovation is ou...

Page 3: ...haust Gas Outlet Pipe Diameter and Length 24 7 7 Venting Clearance Specifications 25 7 8 Exhaust Gas Outlet Pipe Materials 26 7 9 Air Intake Inlet Pipe Vent Materials 26 7 10 Recommended Exhaust Gas O...

Page 4: ......

Page 5: ...ement and technology the design technical specifications or both in this manual are subject to change without notice This manual contains safety information installation instructions and maintenance p...

Page 6: ...st be installed Strainer must be installed Communication Cable Keys Installation Operation Manual 3 4 Gas Nipple not pictured Installation Operation Manual 1 2 Serial Number Locations The unit s seria...

Page 7: ...tch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire or polic...

Page 8: ...water quality is known to have high acidity high hardness or both water treatment is recommended Consult the local water authority SAFETY INSTRUCTIONS DO NOT use this appliance if any part has been un...

Page 9: ...e Direct Vent 95 Venting Note From the maximum length above deduct 5 ft per 90 elbow and 2 ft per 45 elbow Ignition Electronic Spark Ignition Temperature Range 100 F 190 F Temperature Stability 4 F wh...

Page 10: ...nces specified in the table below are recommended 21 6 6 6 6 top Service Clearances If multiple units are installed complete the electrical connections first before making all other connections gas wa...

Page 11: ...1 1 2 NPT Heated Water Outlet Connection 1 1 2 NPT Air Intake Inlet 3 Polypropylene Condensate Drain Connection 3 4 Power Supply 120V AC Power 3 5 Exhaust Gas Standards CO2 and CO Standards Descripti...

Page 12: ...LED 1 1 2 NPT GAS INLET 3 4 W NIPPLE POWER CORD FRONT DISPLAY 3 4 RECIRCULATION RETURN CONDENSATE DRAIN 1 1 2 WATER INLET BOTTOM PANEL ELECTRICAL ACCESS PANEL FRONT TOP PANEL BOTTOM PANEL SIDE FRONT R...

Page 13: ...each unit Follow manufacturer s installation instructions See Note 4 System with no storage tank and without mixing valve Hot Water Supply Gas Supply Cold Water Supply Isolation Valve Check Valve Pip...

Page 14: ...ubmitted in confidence on the condition that you and your representatives have by receiving it agreed not to reproduce or copy it in whole or in part or to furnish such information to others or to mak...

Page 15: ...s For additional information refer to section 8 Water Connections on page 28 6 Make all necessary electrical connections For additional information refer to 9 Electrical Power on page 30 Note For addi...

Page 16: ...rough the unit until all the air is removed from the water lines and from the water heater 4 If multiple units are being installed follow these instructions for each unit 5 Turn ON the power switch at...

Page 17: ...nd Exhaust Gas Outlet Pipe Connections on page 19 c Contaminated or dirty air drawn into the intake pipe can damage the water heater The warranty does not cover damage caused by airborne contaminants...

Page 18: ...page 15 7 Install a drip leg on the gas piping as shown in 6 8 Gas Pipe Drip Leg and Shut off Valve on page 15 8 Install a manual shut off valve as shown in 6 8 Gas Pipe Drip Leg and Shut off Valve on...

Page 19: ...terial 1 All gas piping and components must comply with NFPA local codes and utility requirements minimum Only gas approved fittings valves or pipe should be utilized 2 Standard industry practice for...

Page 20: ...pipe Note Individual gas regulators not shown for clarity 2 Install a manual shut off valve as described in 6 8 Gas Pipe Drip Leg and Shut off Valve on page 15 Union Shut off Valve Note Wye Strainer...

Page 21: ...4 560 000 Note BTU h capacities are based on specific gravity of 0 6 pressure drop of 0 5 WC Pipe Sizes and BTU h Capacity NATURAL GAS Use this table for static gas pressure GREATER THAN 5 WC Length...

Page 22: ...0 000 3 210 000 5 110 000 9 030 000 18 400 000 50 255 000 480 000 985 000 1 480 000 2 840 000 4 530 000 8 000 000 16 300 000 60 231 000 434 000 892 000 1 340 000 2 570 000 4 100 000 7 250 000 14 800 0...

Page 23: ...n page 21 7 3 4 Roof Air Intake Inlet and Exhaust Gas Outlet Pipe Termination on page 22 3 Determine the straight line distance and the number of elbows required to route the air intake inlet and exha...

Page 24: ...responding diameter for the exhaust gas outlet pipe and route it to a suitable outside location a Glue all connections making sure the joints are sealed airtight b Install all horizontal exhaust gas o...

Page 25: ...e Air Intake Air Intake Air Exhaust Exhaust Exhaust 7 3 3 Side Wall Air Intake Inlet and Exhaust Gas Outlet Pipe Termination 1 Terminate the air intake inlet pipe with a 90 elbow angled down Use a fla...

Page 26: ...ed by local code 12 Minimum 3 Minimum 12 USA or 18 Canada over maximum snow level or as required by local code Exhaust Intake Air Single unit Intake Air Exhaust See Note Multiple units Note The distan...

Page 27: ...nnecting multiple units together requires proper sizing of the air intake inlet and exhaust gas outlet pipes Up to four water heaters can be cascaded together Units which share a common vent must be c...

Page 28: ...Outlet Pipe Diameter and Length The iN199 comes factory installed with 3 inch polypropylene PP venting The following chart outlines the maximum length of venting allowable for each model A vent syste...

Page 29: ...et within a height 15 feet above meter regulator assembly I Clearances to gas meter regulator vent outlet 3 feet J Clearances to non mechanical air supply inlet or combustion air inlet to any other ap...

Page 30: ...pipe fittings primers and glues must be from a single manufacturer do not interchange Follow the vent manufacturer s certified instructions SAFETY INSTRUCTIONS Do not use cellular foam core pipe to v...

Page 31: ...ust gas from opposite directions Use a 45 degree transition as shown Do not transition into a reducer or use a t fitting Transitions should always be directed into a straight run of pipe Do not use 90...

Page 32: ...Connect a 1 1 2 NPT coupler to the water heater s hot water connection 2 Install a 1 1 2 union connection 3 Install the supplied 3 4 150 psi maximum pressure relief valve as required by your local cod...

Page 33: ...1 2 manual shut off valve with 1 1 2 NPT fittings 4 Connect the unit to the building s cold water pipes If multiple water heaters are being installed the diameter of the main cold water pipe needs to...

Page 34: ...Before connecting the water heater to the power source test the polarity of the electrical circuit 9 2 Connection Instructions 1 On single unit installations make sure the electrical outlet being use...

Page 35: ...h Fire 9 1 to 9 3 200 ppm Low Fire 9 1 to 9 3 60 ppm Propane High Fire 10 1 to 10 5 200 ppm Low Fire 10 1 to 10 5 60 ppm NOTICE 1 The values listed in the table are for nominal conditions Variables su...

Page 36: ...ded Values table 11 If the CO2 values are within appropriate range proceed to Step 12 otherwise continue a Use a flat blade screwdriver to turn the High Fire screw clockwise to decrease and counterclo...

Page 37: ...e Low Fire screw while the burner operates at low fire using a 2mm hex wrench Turn clockwise to increase CO2 and counterclockwise to decrease CO2 LOW FIRE SCREW 16 After the desired values are achieve...

Page 38: ...sure Parameters Specifications Minimum Static Gas Pressure 8 WC non corrugated black iron Recommended Gas Pressure 11 WC Maximum Static Gas Pressure 13 WC Current Static Propane Gas Pressure _________...

Page 39: ...s to Propane Conversion November 2021 Revision 00 f Reset the circuit breaker to the ON position Turn the water heater ON using the display screen 2 Follow the display screens to check if the unit is...

Page 40: ...r heater or the electrical switch is turned ON the Main Menu screen automatically appears 2 To turn the water heater OFF press and hold the POWER button in the upper left of the screen 3 Press the POW...

Page 41: ...urns instantly or death from scalding Children the disabled and the elderly are at the highest risk of being scalded Do not leave children or the infirm unsupervised Check temperature of hot water bef...

Page 42: ...curity 12 5 1 Setting Passcode Protection It is not necessary to set a passcode for the water heater to function properly This feature is available to help prevent unauthorized access to the unit If a...

Page 43: ...39 iN199 Operation November 2021 Revision 00 12 5 2 Changing Passcode 1 Press CHANGE PASSCODE and follow the prompts...

Page 44: ...40 November 2021 Revision 00 12 5 3 Forgot Passcode If the unit passcode is lost or forgotten press the icon and call technical support 12 6 Unit Overview Provides the general operating parameters of...

Page 45: ...by contacting technical support Service recommended Order appropriate replacement part as soon as possible To reset life press and hold the appropriate bar and follow the prompts Service Required Tak...

Page 46: ...e service meter for the part being replaced Service Alert Reset Code Electrode 0836 Blower 2009 Time Valve Water Valve 0721 Gas Valve 0682 O Ring at the HEX inlet and HEX outlet 0310 Internal Pump 645...

Page 47: ...2 9 1 Cellular Intellihot Gen II water heaters are cellular capable This feature allows the units to be monitored and controlled from a mobile device Status of cellular connection screens Whenever sof...

Page 48: ...ctive maintenance service for Gen II water heaters This service allows water heaters to be monitored and controlled remotely via an app on a mobile device Subscribe to this service by downloading the...

Page 49: ...screen appears as the unit is trying to find a cellular connection 3 If the unit cannot find a connection this screen appears 4 If the unit can find a connection the following screens appear 5 If the...

Page 50: ...unit by scanning the QR Code via the App Select FINISHED when complete 7 Note Each individual unit must be registered and each unit can be registered only once 8 After the service is set up two status...

Page 51: ...ual Shut off Valve Manual Shut off Valve Note Individual gas regulators not shown for clarity 3 Install the combustion fresh air intake and exhaust outlet pipes Refer to 7 Air Intake Inlet and Exhaust...

Page 52: ...IP Switch 3 and position the switch to ON 15 Once the communication cables are routed and connected and the DIP switches are correctly positioned close and lock the front door 16 Reconnect the power a...

Page 53: ...servicing The only adjustment is the speed setting which must be set to Speed 3 III NOTICE This heater includes an external Wye Strainer The Wye strainer must be installed to qualify for unit warranty...

Page 54: ...iN199 Wiring Diagrams and Troubleshooting 50 November 2021 Revision 00 15 Wiring Diagrams and Troubleshooting 15 1 Operational Flow Chart IH 56 Is Temp Within Limits Is Temp Within Limits...

Page 55: ...iring Diagrams and Troubleshooting November 2021 Revision 00 15 2 Complete Wiring Diagram all models IGT LBL0184 RD RD RD RD BL BK BL BL BK YL BL BK BL BK BK BK RD RD YL BK BK BL RD YL YL BL RD T iN19...

Page 56: ...gniter Low gas pressure Wiring faulty Check pump check cross over solenoid Electrical noise DSI Replace part Adjust gas pressure at regulator check increase size of gas line check for gas line blockag...

Page 57: ...connectors Measure resistance of sensor at connector 18 k at 50 F 10 k at 77 F 3 k at 140 F Replace controller Flue Temperature Exceeded Set Limit Incorrect vent set up High inlet temperature Faulty s...

Page 58: ...Measure resistance of sensor at connector 18 k at 50 F 10 k at 77 F 3 k at 140 F Replace controller Cascading Alert Loss of communication among units Check for broken or nicked communication cable or...

Page 59: ...tors Also check for corroded or wet connectors Replace fuse 5 Amp Replace pump Replace controller Fuel Type Wrong fuel type being used Use correct fuel type Software Incorrect settings Incompatible se...

Page 60: ...corroded or wet connectors Measure resistance of sensor at connector 18 k at 50 F 10 k at 77 F 3 k at 140 F Replace controller System Alert Fault A system alert or fault is present main menu screen M...

Page 61: ...ing November 2021 Revision 00 Description Possible Cause Remedy Service Alert A system alert or fault is present main menu screen Malfunction of monitored part or system Press the Menu bar and refer t...

Page 62: ...iN199 Serviceable Parts 58 November 2021 Revision 00 16 Serviceable Parts 16 1 Display Item 1 2 IGT VL0043 Description Display Pressure Relief Valve Part Number IGT SPR0130...

Page 63: ...59 iN199 Serviceable Parts November 2021 Revision 00 16 2 Control Board Item 3 4 5 Rocker Switch IGT ELC0138 Control Board Description Transformer Kit IGT SPR0129 Part Number IGT SPR0065...

Page 64: ...6 7 8 9 10 11 12 13 IGT SLS0041 IGT FTT0235 3 IGT FTT0235 1 IGT LNE0064 IGT LNE0061 Description Gas Out Casting Water Hammer Arrestor Gas Tube Hot Side Water Out Casting Seal Cold Side Water Out Cast...

Page 65: ...Valve View IGT LNE0064 Bypass Valve Description Part Number Item 12 14 15 16 17 18 19 20 Internal Pump Corrugated Line Corrugated Line Corrugated Line Manifold In Out Sensor Water Valve Internal Stra...

Page 66: ...iN199 Serviceable Parts 62 November 2021 Revision 00 16 5 Exhaust IGT FLTR0009 IGT EX0035 IGT EX0034 Air Filter Description Part Number Item 21 22 23 24 Air Intake Exhaust Condensate Hose IGT TB0015...

Page 67: ...xchanger 25 26 27 28 29 30 31 32 IGT ELC0062 Flue Sensor Description Part Number Item Side Cast Gas Valve Harness Gas Valve Harness Blower Kit Outlet Assembly Internal Strainer DSI IGT CST002 IGT ELC0...

Page 68: ...side Item 28 29 34 35 36 37 38 39 IGT SPR0011 Part Number Description Gas Valve Kit Blower Kit Non Resettable Switch Gray Swirl Plate Electrode Kit Outlet Sensor Resettable Switch Burner Kit IGT SPR0...

Page 69: ...cription 25 ft cascading cable 50 ft cascading cable Gen II V 2 Sensors Kit includes manifold inlet manifold outlet flue and hotwater outlet sensors Gen II V 2 O Ring kit Flapper Heat Exchanger to Con...

Page 70: ...It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors a If the side wall horizon...

Page 71: ...submitted can not be returned No returns will be accepted without prior authorization from Intellihot Definition of Potable water Potable water is defined as drinkable water supplied from utility or w...

Page 72: ...ihot Inc disclaims any and all other warranties including but not limited to warranties of merchantability and fitness for a particular purpose provided however that implied warranties of merchantabil...

Page 73: ...___________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________...

Page 74: ...iN199 70 November 2021 Revision 00 NOTES...

Page 75: ...71 iN199 November 2021 Revision 00...

Page 76: ...iN199 72 November 2021 Revision 00...

Page 77: ...Endless water Zero waste...

Page 78: ...Intellihot Inc www intellihot com 2900 W Main Street Galesburg IL 61401 877 835 1705 support intellihot com 11 2021 Part IGT MNL0060...

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