Intel(R) IT Director User's Guide
30
client computer on which Intel IT
Director is not installed.
•
The client computer has not been
configured. For configuration
instructions, see the Getting
Started Guide.
•
Even after you configure the client
computer, Remote Windows
Management Instrumentation*
(WMI) may be still blocked.
Reboot the client computer.
A computer with Intel IT Director does
not monitor itself.
The Intel IT Director service may not
have started properly. Restart the
service, as follows:
•
Go to Start > Control Panel >
Administrative Tools >
Services.
•
From the list of services, select
Intel(R) IT Director.
•
Click Restart the Service.
Configuring Norton 360*
Configuring Norton 360* version 2.0 on a client computer enables Intel IT Director to
remotely monitor that computer.
You need to complete three general steps:
•
For computers with Intel® Core™2 Processor with vPro™ Technology, with
the Intel® Q45 Express Chipset:
are in the Program Rules list.
•
One of the following two steps:
•
For computers with Intel® Core™2 Processor with vPro™ Technology,
with the Intel® Q45 Express Chipset:
•
For all other computers:
Enable Remote Procedure Calls (RPC) port
•
Enable ICMP incoming echo requests through the firewall
To Make sure
itdirector.exe
and
1.
To open Norton 360, double-click the Norton 360 icon on your desktop.
