Troubleshooting
31
2.
Mouse over PC Security. From the PC Security menu, choose Manage
Firewall. The Firewall Protection Settings page opens.
3.
Click the General Settings tab. Under General Settings, check Turn on
Firewall.
4.
Click the Program Rules tab. Under Program Rules, check whether the files
itdirector.exe
and
itdirectorservice.exe
are listed.
5.
If
itdirector.exe
and
itdirectorservice.exe
are not listed, click Add...
6.
Navigate to the location of the files
itdirector.exe
and
itdirectorservice.exe
. By default, they install to
C:\Program
Files\Intel\IntelITDirector
. Select one file and click Open.
7.
In the Program Control dialog, select Allow from the drop down list and
press OK.
8.
Repeat steps 5-7 for the second file.
To enable ISBNHUPort (TCP:17000):
1.
To open Norton 360, double-click the Norton 360 icon on your desktop.
2.
Mouse over PC Security. From the PC Security menu, choose Manage
Firewall. The Firewall Protection Settings page opens.
3.
Click Traffic Rules tab. Click Add to add a rule.
4.
When asked Do you want to block, allow, or monitor a new connection?,
select Allow and click Next.
5.
Select Connections to and from other computers and click Next.
6.
Select Any computer and click Next.
7.
For The protocol you want to allow, select TCP.
8.
Select Only communications that match all types and ports listed
below, and click Add to add a port. Set as follows:
•
Under Filter by:, select Individually specified ports.
•
Under Locality:, select Local.
•
For the port number, enter 17000.
9.
Click OK to return to the Add Rule page. Click Next.
10.
On the page with options for When a connection matches a rule, click
Next without changing the settings.
11.
Set the name as
ISBNHUPort(17000)
and click Finish.
The port is now enabled.
