Troubleshooting
33
2.
Mouse over PC Security. From the PC Security menu, choose Manage
Firewall. The Firewall Protection Settings page opens.
3.
Click Traffic Rules tab. Click Add to add a rule.
4.
When asked Do you want to block, allow, or monitor a new connection?,
select Allow and click Next.
5.
Select Connections from other computers and click Next.
6.
Select Any computer and click Next.
7.
For The protocol you want to allow, select ICMP.
8.
Under Filter by:, select Known commands from list. Select command 8,
named echo-req.
9.
Click OK to return to the Add Rule page. Click Next.
10.
On the page with options for When a connection matches a rule, click
Next without changing the settings.
11.
Set the name as
HVICMP-Incoming(echo request)
and click Finish.
The port is now enabled.
12.
The new rule HVICMP-Incoming(echo request) is added at the bottom of
the Firewall Traffic Rules list. select this rule and click Move up to move it
to the top of the Firewall Traffic Rules list.
13.
For Intel IT Director to monitor the computer, restart the computer.
Configuring McAfee Total Protection*
Configuring McAfee Total Protection* version 4.7 on a client computer enables Intel
IT Director to remotely monitor that computer.
You need to complete one of two steps:
•
For computers with Intel® Core™2 Processor with vPro™ Technology, with
the Intel® Q45 Express Chipset:
•
For all other computers:
Enable Remote Procedure Calls (RPC) port 135
To enable ISBNHUPort(TCP:17000):
1.
Right click the McAfee Total Protection icon to open the menu.
2.
Click Settings.
The Firewall Settings page opens.
3.
Set the Firewall Settings page as follows:
a.
Under Select the status of your firewall service, select On.
b.
Under Select the firewall's connection type, select Custom
Settings and click Edit.
The Firewall Custom Settings page opens.
