Integra DTR-40.4, Instruction Manual

Page: 90 / 104

Appendix
En-90
Troubleshooting
Case 1:
If an error occurs, “ Error!! *-** ” is displayed on the AV
receiver’s display. (Alpha-numeric characters on the front
display are denoted by asterisks.) Refer to the following
table and take appropriate action.
■
Errors during an update via USB
Case 2:
If an error occurs during the update process, disconnect
then reconnect the AC power cord and try again.
Error Code Description
*
-10 ,
*
-20
The USB device was not detected. Make sure
the USB flash memory or USB cable is
properly connected to the USB port. If the USB
storage device has its own power supply, use it
to power the USB device.
*
-14
The firmware file was not found in the root
folder of the USB device, or the firmware file is
for another model. Retry and download the file
on the support page of the web site, following
the on-site instructions. If the error persists,
please contact Integra Support and provide the
error code.
Others Retry the update procedure from the beginning.
If the error persists, please contact Integra
Support and provide the error code.
The Americas
Integra Division of
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: 800-225-1946, 201-818-9200
Fax: 201-785-2650
Hours: M-F 9am-8pm/Sat-Sun 10am-8pm ET
http://www.integrahometheater.com
Europe
Integra Division of
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4401-555
http://www.integra.eu
China
Integra Division of
1301, 555 Tower, No.555 West NanJin Road, Jin an,
Shanghai, China 200041
Tel: 86-21-52131366 Fax: 86-21-52130396
http://www.integra.com.cn
Asia, Oceania, Middle East, Africa
Please contact an Integra distributor referring to
Integra Worldwide web site.
http://www.integraworldwide.com
Integra Division of
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
http://www.integraworldwide.com
The above-mentioned information is subject to change
without prior notice. Visit the Integra web site for the latest
update.