SwitchLinc Dimmer 1000W User’s Guide
Page 33 of 36
Problem
Possible Cause
Solution
Remove the X10 Primary Address or X10 Scene
Address from SwitchLinc Dimmer.
When I try to turn on my
light with another
Controller, the light turns
on, then back off.
SwitchLinc Dimmer may be
set up with an INSTEON On-
Level at a high brightness
and an X10 Primary or Scene
Address On-Level at a low
brightness.
Remove the X10 Address from the button on your
INSTEON Controller so it doesn’t send both INSTEON
and X10 commands.
If the INSTEON Device is still available, unlink it from
SwitchLinc Dimmer by following the directions in the
section
Unlinking a Controlled INSTEON Device from
SwitchLinc Dimmer
, above.
When I press a button on
my SwitchLinc Dimmer, it
takes a long time for
other INSTEON Devices
it is controlling to
respond.
You may have removed an
INSTEON Device that your
SwitchLinc Dimmer is trying
to operate. SwitchLinc
Dimmer is re-trying the
missing INSTEON Device.
Reset SwitchLinc Dimmer by following the directions in
the section
Resetting SwitchLinc Dimmer to Its Factory
Default Settings
, above.
My SwitchLinc Dimmer
doesn’t respond to X10
address A1 when I first
set it up.
Unlike previous X10-only
products, SwitchLinc Dimmer
does not have an X10
Primary Address set up at the
factory.
Set up an X10 Primary Address by following the
instructions in the section
Setting the X10 Primary
Address
.
I’m having difficulty
performing advanced
X10 programming
The X10 “MNOP” house and
unit codes were sent in the
wrong order.
Don’t hold down the buttons on your X10 controller too
long, to avoid duplicate codes being sent.
The bulb filaments are vibrating. Use rough-service,
130-volt, or appliance grade bulbs to reduce the noise.
The load is buzzing
when on or dim.
The dimming component
inside SwitchLinc Dimmer
“chops” the powerline sine
wave to reduce the power.
Run SwitchLinc dimmer in the “full-on” mode or switch to
a non-dimming SwitchLinc Relay.
Pull the SET Button on SwitchLinc Dimmer all the way
out for 10 seconds to air-gap it, then push it back in
without pushing it all the way down.
SwitchLinc Dimmer is
locked up.
A surge or excessive noise
on the powerline may have
glitched it.
If the above doesn’t work, see
Resetting SwitchLinc
Dimmer to Its Factory Default Settings
, above.
SwitchLinc Dimmer is
getting warm to the
touch.
It is normal for wall dimmers
to get warm (but not hot).
SwitchLinc Dimmer will dissipate about 1 Watt per 100
Watts controlled. Using metal junction boxes, removing
insulation around the outside of the box, or controlling a
smaller load can help lessen the heat.
If you have tried these solutions, reviewed this User’s Guide, and still cannot resolve an issue you’re
having with SwitchLinc Dimmer, please:
•
Call: Tech. Support @ 1-800-SMARTHOME (800-762-7846)
•
Contact Us Online:
http://www.smarthome.com/contactus.html
