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2993-xx2 - Rev: 3/11/2014 9:21 AM 9:21:55 AM 

RELINK 

This is a convenient feature that quickly relinks a device under test when you have unlinked it and 
disabled its local setup. It is also handy to re-link to a device at a different level/state. 
 

1)  Tap RELINK button to relink Diagnostic Keypad to unit under test. 

 
 
 
 
 
 
 
 

UNLINK 

Unlinking is important when testing is complete on any device. 
 

1)  Tap UNLINK button to remove link from unit under test. 

 
 
 
 
 
 
 
 
 
 

Common Problem Solving Techniques 

Testing RF-Only Devices for Access Point/Dual-Band Device Placement 

 

Place the RF-only device in the desired location. 

 

Plug Diagnostic Keypad into the desired outlet. 

 

Link Diagnostic Keypad as a controller of the RF-only device. 

 

Put the RF-only device into linking mode again. 

o

 

It will remain in that mode and be testable for approximately 4 minutes. 

 

Use DISTANCE mode to test communications to the RF-only device. 

o

 

If the communications are consistent, the Access Point/dual-band device is in a good location. 

o

 

If the communications are not consistent, relocate either the RF-only device or the Access 
Point/dual-band device and retest. 

 

If you relocate the Access Point/dual-band device, move Diagnostic Keypad with it. 

Locating Noise Problems 

 

Enable TRAFFIC mode (disable REPORT and DISTANCE). 

 

Activate scenes from various locations (or activate DISTANCE mode to create traffic). 

 

If you hear more beeps, that means more noise in the INSTEON band. 

o

 

Beeping indicates bad CRC (a message in which the Cyclic Redundancy Check indicates that there 
is at least one incorrect bit in the message). 

 

Move the tester to different outlets throughout the house to find the outlet with the closest proximity to the 
noise source (Diagnostic Keypad will emit the fastest beeping). 

 

With the tester plugged in, try removing devices that might be a source of noise (e.g., power supplies, 
laptops, chargers or video game consoles). 

ON/OFF 

TOGGLE 

BEEP

 

REPORT 

TRAFFIC 

DISTANCE 

LOCK/ 

UNLOCK

 

RELINK 

UNLINK 

ON/OFF 

TOGGLE 

BEEP

 

REPORT 

TRAFFIC 

DISTANCE 

LOCK/ 

UNLOCK

 

RELINK 

UNLINK 

Summary of Contents for 2993-222

Page 1: ...Page 1 of 10 2993 xx2 Rev 3 11 2014 9 21 AM 9 21 55 AM INSTEON Diagnostic Keypad Owner s Manual 2993 xx2 ...

Page 2: ...ORT Mode 5 TRAFFIC Corruption and Noise Monitor 5 DISTANCE Mode 6 LOCK UNLOCK 6 RELINK 7 UNLINK 7 Common Problem Solving Techniques 7 Testing RF Only Devices for Access Point Dual Band Device Placement 7 Locating Noise Problems 7 Determining Source of Signaling Problems 8 Specifications 8 Certification and Warranty 10 Certification 10 ETL UL Warning Safety Warning 10 Limited Warranty 10 Limitation...

Page 3: ... phase Attempting to use this product on non approved power lines may have hazardous consequences Use only indoors In the Box Tools Needed INSTEON Diagnostic Keypad INSTEON controllers to be tested Tabletop Enclosure Manual Features This INSTEON Diagnostic Keypad can be used to Find and diagnose signaling issues Test the signaling quality of an installation Stress the house by running a distance t...

Page 4: ...st device will still contain a half link to Diagnostic Keypad The first device will have to be factory reset to remove the half link UNLINK device upon completion of test Otherwise the device under test will retain a responder link ON OFF TOGGLE Sends on off broadcast without confirmations to unit under test BEEP Sends a beep message to unit under test some responders will still beep even after un...

Page 5: ...ginning of scene message Keypad will double beep upon receipt of success report with no errors Keypad will long beep upon receipt of success report with errors The success report feature was released in devices shipped after March 2012 A small number of INSTEON devices do not support this feature The delay between the beep and double beep will vary depending on the number of responders in the scen...

Page 6: ... DISTANCE button until LED is off 8 If testing the unit under test is complete UNLINK device LOCK UNLOCK This button allows you to disable or re enable local setup of unit under test This feature is in all products shipped after March 2012 LOCK UNLOCK prevents accidental changes being made to on level ramp rates etc To determine whether local setup is enabled on a device press and hold its Set but...

Page 7: ...ommunications are consistent the Access Point dual band device is in a good location o If the communications are not consistent relocate either the RF only device or the Access Point dual band device and retest If you relocate the Access Point dual band device move Diagnostic Keypad with it Locating Noise Problems Enable TRAFFIC mode disable REPORT and DISTANCE Activate scenes from various locatio...

Page 8: ...or off Acknowledgement may be coming from a different unit Link to intended device under test Try moving Diagnostic Keypad to a different location and using ON OFF TOGGLE to turn the device on and off Confirm that the device was not linked at off Turn the device on using its local switch then press the ON OFF TOGGLE button and verify if the device under test turns off but not on If linked to off r...

Page 9: ... clamp connections N A Case color White Set button 1 Plastic UV stabilized polycarbonate Beeper Yes Beep on button press N A LED White Operating environment Indoors Operating temperature range 32 o to 104 o F Operating humidity range 0 85 relative humidity Electrical Voltage 2993 222 110VAC 10 2993 422 240VAC 10 Frequency 50 60Hz Load type s N A not a load controller Maximum load N A not a load co...

Page 10: ... an explanation of the defect or error The repair replacement or refund that is provided for above shall be the full extent of Seller s liability with respect to this product For repair or replacement during the warranty period call INSTEON at 800 762 7845 with the Model and Revision of the device to receive an RMA and send the product along with all other required materials to INSTEON ATTN Receiv...

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