Page 11 of 12 2475SDB - Rev: 10/24/2011 3:17 PM
Problem Possible
Cause
Solution
Other electrical devices,
such as computers,
televisions, or power
strips, may be absorbing
the INSTEON signal.
Unlink any unused responders from the controller.
HINT: If you are using home automation software,
you can easily check scene membership and
eliminate unnecessary links.
In-LineLinc is taking a
long time to respond
to a controller.
The controller may be
sending commands to a
responder that is no
longer in use. Commands
for the unused responder
are being resent and
loading down the signal.
If the above doesn’t work, perform a factory reset
on the controller.
The load turned on by
itself.
Another controller or timer
could have triggered In-
LineLinc.
Perform a factory reset. See
Resetting In-LineLinc
to its Factory Default Settings.
The controller can turn
off In-LineLinc but In-
LineLinc does not turn
on when I send an ON
command from the
controller.
In-LineLinc may be linked
at its off state.
Re-link In-LineLinc to the controller, while the load
is on. See
Linking an INSTEON Controller to In-
LineLinc.
Temporarily remove power from In-LineLinc,
usually by opening the breaker feeding it.
In-LineLinc is locked
up.
A surge or excessive
noise on the power line
may have glitched it.
If the above doesn’t work, perform a factory reset.
See
Resetting In-LineLinc to its Factory Default
Settings.
If you have tried these solutions, reviewed this Installation and Programming Guide, and still cannot
resolve an issue you are having with In-LineLinc, please call:
The INSTEON Gold Support Line
800-762-7845
Certification and Warranty
Certification
This product has been thoroughly tested by ITS ETL SEMKO, a nationally recognized independent third-party testing laboratory. The North American
ETL Listed mark signifies that the device has been tested to and has met the requirements of a widely recognized consensus of U.S. and Canadian
device safety standards, that the manufacturing site has been audited, and that the manufacturer has agreed to a program of quarterly factory follow-
up inspections to verify continued conformance.
FCC & Industry Canada Compliance Statement
This device complies with FCC Rules Part 15 and Industry Canada RSS-210 (Rev. 8). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le present appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux
conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le
fonctionnement.
