31
13 WARRANTY & DISPOSAL
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Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in
the normal unsorted municipal waste stream. Old appliances must be collected sepa-
rately in order to optimize the recovery and recycling of the materials they contain and
reduce the impact on human health and the environment. The crossed out “wheeled
bin” symbols on the product reminds you of your obligation, that when you dispose
of the appliance it must be separately collected. Consumers should contact their local
authority or retailer for information concerning the correct disposal of their old appli-
ance.
Warranty
INSTAR offers a 2-year warranty on its products. During this period you can send
in
your camera for a free repair. This excludes cameras installed with custom-made or 3rd
party Firmware and WebUIs which have not been approved by INSTAR.
The warranty
is only for hardware parts of the camera.
If you are contacting our Service Team please keep your model and serial number
ready. If you want to send your camera for repair, please use the RMA form that came
with your camera. You can also download it from our website
www.instar.de
or contact
the INSTAR Service Team.
You can find your INSTAR SERVICE CENTER at the following destination:
Company:
INSTAR Deutschland GmbH
Hotline: +49 6438 9198992
Auf der Hostert 17
(Mo - Fr, 12 – 18 o’clock GMT+1)
65510 Hünstetten Bechtheim
Website:
www.instar.de
Germany
Email:
WE WILL HELP YOU ANY TIME AFTER YOUR PURCHASE!
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