Troubleshooting
Steam leaks from float
valve for over 2 minutes
Food debris on the float
valve silicone seal
Clean the float valve silicone
seal
Float valve silicone ring
worn- out
Replace the float valve
silicone ring
4
5
6
Float valve unable to rise
Too little food or water in
inner pot
Add water according to the
recipe
Float valve obstructed by
the lid locking pin
Close the lid completely, see
“Getting Started” section
Steam comes out from
the steam release
valve non-stop
Steam release valve not in
sealing position
Turn the steam release
handle to the sealing
position
Pressure control fails
Contact support online
7
Display flashes “Lid”
Lid is not in the correct
position for the selected
program
Close the lid for pressure
cooking or open the lid for
sautéing
8
Display remains blank after
connecting the power cord
Bad power connection or no
power
Inspect the power cord to
ensure a good connection,
check if the power outlet is
active
Cooker’s electrical fuse has
blown
Contact support online
3
Steam leaks from the side
of the lid
No sealing ring
Install the sealing ring
Sealing ring damaged
Replace the sealing ring
Food debris attached to the
sealing ring
Clean the sealing ring
Lid not closed properly
Open then close the lid
again
Problem
Possible reason
Solution
25
Summary of Contents for duo plus
Page 1: ...DUO Plus User Manual...
Page 2: ......
