Inspur NX5460M4 User Manual Download

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5 Hardware Maintenance

5.1 Tool Preparation

●

Necessary tools are shown in the following table.

Tool List

Illustration

Name

Description

Phillips
Screwdriver

Used to fix screws.

Anti-static Wrist
Strap

Used to contact or operate
devices and apparatus, to prevent
electrostatic discharge.

Anti-static
Gloves

Used to plug in the single board,
hand-held single board or other
precision instruments, to prevent
electrostatic discharge.

5.2 Parts Replacement

Special tips: Except hot-swappable parts (i.e. hot-swappable disk drives), all part

replacements could only be carried out with power disconnected.

5.2.1 CPU Replacement

During installing and replacing the CPU, please pay attention to the following issues:

●

If installing two CPUs, type of these two CPUs shall be the same.

●

If only one CPU is to be installed, please operate according to the following

requirements:

This CPU has to be installed on CPU0’s socket.

It is not allowed to dismantle the protective cover on socket1 without CPU1 installed.

Summary of Contents for NX5460M4

Page 1: ...and benefiting humankind This manual is the property of Inspur This User Manual is not to be copied by any group or person in any manner without the consent of Inspur Inspur reserves the right of revising this manual momentarily The information in this manual is subject to change without notice Please contact Inspur if you have any questions or advice about this manual Inspur December 2015 is the ...

Page 2: ...ders of this guide will be deemed to have abundant knowledge about the server product and have received adequate technical training and will not cause any personal injury or product damage during operation and maintenance Target Audience This manual mainly applies to the following personnel Technical support engineers Product maintenance engineers It is suggested that server maintenance operation ...

Page 3: ... Enter RAID Configuration Interface 43 4 2 Control Keys 44 4 3 SAS RAID Settings 44 4 4 SATA RAID Settings 47 5 Hardware Maintenance 50 5 1 Tool Preparation 50 5 2 Parts Replacement 50 6 Common Faults Diagnosis and Troubleshooting 53 6 1 Common Faults 53 6 2 Diagnosis and Troubleshooting Instructions 54 7 Services 57 7 1 How to Obtain Warranty Service 57 7 2 How to Contact Inspur 57 8 Certificatio...

Page 4: ...ng of all equipment plugged into the extension cable does not exceed 80 percent of the ratings limit for the extension cable 4 Please be sure to use the power supply components that come with the server such as power lines power socket if provided with the server etc For the safety of equipment and users do not replace power cables or plugs randomly 5 To prevent electric shock dangers caused by le...

Page 5: ...zers first If you fail to install the corresponding stabilizers before installing equipment into the rack it may cause the cabinet to tip over in some cases and thus may cause personal injury Therefore it is necessary to install stabilizers before installing equipment into the rack After installing the equipment and other components into the rack it can only pull out one component from the rack th...

Page 6: ... to be stepped on or knocked down and ensure not to place other objectives on the cables 4 Before removing the host cover or touching the internal components you shall cool down the equipment first to avoid damaging the mainboard please power off the system and wait 5 seconds and then remove the components from the mainboard or disconnect a peripheral device from the system 5 If there are modem te...

Page 7: ...nector of cables and plug it out and never pull the cables 2 Before dismounting the host cover or touching the internal components the products need to be cooled down 3 Before dismounting or touching any electronic component in the equipment you shall conduct off the static electricity on the body by touching the metal earthing objectives 4 During the dismounting process the movement range shall n...

Page 8: ...be careful as the sliding rail may hurt your figures 5 Do not overload the AC power supply branch circuits in the rack The total load of the rack shall not exceed 80 of the ratings of branch circuits 6 Ensure that components in the rack have good ventilation conditions 7 When repairing components in the rack never step on any other components ...

Page 9: ...egistered Support RDIMM LRDIMM DIMM slot Qty 24 Total capacity Support up to 1 5TB Display controller Controller type Integrated graphics Network Controller type Integrated dual gigabit Ethernet controller HDD controller SATA controller Support 2 2 5 inch hot plug SAS SATA SSD HDDs RAID Onboard RAID controller support RAID0 RAID1 SAS RAID Mezz support RAID0 RAID1 RAID5 2 2 NX5460M4 Views General v...

Page 10: ... the compute node is not located Blinking blue BMC initializing The compute node s BMC detects it has been inserted and is building communication with SMC Steady blue the compute node is located 7 Status indicator Off the compute node is normal Blinking yellow there is a critical alarm 8 9 USB3 0 port 10 VGA 2 3 Usage of NX5460M4 Blade Server NX5460M4 blade server must be used together with Inspur...

Page 11: ...t circuit pin1 2 to restore normal status short circuit pin2 3 to clear CMOS Note It is required to shut down the system as well as disconnect power supply during CMOS clearing and hold for 5 seconds after short circuiting Pin2 3 then short circuit Pin1 and Pin2 of CLR_CMOS jumper the default status with a jumper cap to restore to its original status ...

Page 12: ...rresponding original setup Hence when there are operating problems in the system due to the option altered the setup can revert to the previous state 2 Ordinarily the factory default settings are the optimal settings Don t try to alter the parameters before you understand their denotations 3 The common settings are introduced in detail in this chapter The less referred options during using are sim...

Page 13: ... or select a sub menu 3 2 BIOS Settings 3 2 1 Main Menu Main interface includes BIOS information memory information system date etc As shown below Parameter description of Main interface Parameters Function description BIOS Information Display BIOS Vender Core version BIOS version build date and time Memory Information Display the current total memory System Date Day mm dd yyyy System Time hh mm s...

Page 14: ...uper IO Configuration AST2400 I O chip parameter configuration Serial Port Console Redirection Serial port console redirection settings PCI Subsystem Settings PCI subsystem settings Network Stack Configuration Network stack configuration CSM Configuration CSM configuration NVMe Configuration NVMe configuration USB Configuration USB configuration 3 2 2 1 Super IO Configuration Super IO Configuratio...

Page 15: ...ntly Serial Port1 Configuration Serial port1 configuration Serial Port1 Configuration Serial Port1 Configuration interface is used to set the options related with I O chip as shown below Parameter description of Serial Port1 Configuration interface Parameters Function description Serial Port On off control of serial port1 Device Settings IO resources used by serial port1 ...

Page 16: ...arameters Function description Console Redirection On off setting of console redirection Console Redirection Settings Parameter settings of console redirection Console Redirection EMS On off setting of console redirection EMS Console Redirection Settings EMS Parameter settings of console redirection EMS Console Redirection Settings If the option of Console Redirection is set to Enabled Console Red...

Page 17: ...n setting Legacy OS Redirection Resolution Legacy OS redirection resolution setting Putty KeyPad Putty keypad setting Redirection After BIOS POST Redirection setting after BIOS POST Console Redirection Settings EMS If the option of Console Redirection EMS is set to Enabled Console Redirection Settings menu will be opened as shown below Parameter description of Console Redirection Settings interfac...

Page 18: ...terface Parameters Function description Above 4G Decoding Above 4G memory access control switch enable or disable above 4G decoding function SR IOV Support On off setting of SR IOV support PCI Express Settings PCI express settings PCI Express GEN 2 Settings PCIe Gen2 settings PCI Express Settings PCI Express Settings interface is used to set the options related with PCIe subsystem as shown below ...

Page 19: ...with PCIe subsystem as shown below Parameter description of PCI Express GEN 2Settings interface Parameters Function description ARI Forwarding On off setting of ARI forwarding function If enabled there is only one device in one bus the device ID will be ignored so that one device can have 256 functions 3 2 2 4 Network Stack Configuration Network Stack Configuration interface is used to set the opt...

Page 20: ...ork Stack interface Parameters Function description Network Stack On off setting of network stack function 3 2 2 5 CSM Configuration CSM Configuration interface is used to set the options related with compatibility support module as shown below ...

Page 21: ... execution mode option parameters Legacy UEFI Storage Set storage devices option ROM execution mode option parameters Legacy UEFI Video Set video devices option ROM execution mode option parameters Legacy UEFI Other PCI devices Set other PCI devices option ROM execution mode option parameters Legacy UEFI 3 2 2 6 NVMe Configuration NVMe Configuration interface is used to set the options related wit...

Page 22: ...I USB3 0 function enabling XHCI hand off function can realize the support for XHCI EHCI Hand off Enable or disable the EHCI hand off function For the OS that does not support ENCI USB2 0 function enabling EHCI hand off function can realize the support for EHCI USB Mass Storage Driver Support On off setting of USB mass storage driver support Port 60 64 Emulation On off setting of USB port 60 64 emu...

Page 23: ...figuration QPI Configuration QPI configuration Memory Configuration Memory configuration IIO Configuration IIO configuration PCH Configuration PCH configuration Miscellaneous Configuration Miscellaneous configuration Server ME Configuration Server ME configuration Runtime Error Logging Runtime error logging configuration 3 2 3 1 Processor Configuration Processor Configuration interface is used to ...

Page 24: ...code version information L1 Cache RAM L1 cache RAM capacity L2 Cache RAM L2 cache RAM capacity L3 Cache RAM L3 cache RAM capacity Processor 0 Version Processor 0 version information Processor 1 Version Processor 1 version information Execute Disable Bit On off setting of Execute Disable Bit VMX On off setting of Intel Virtual Machine eXtensions technology Hardware Prefetcher On off setting of hard...

Page 25: ...DCU IP prefectcher This function can judge whether there is data to prefetch to shorten the data reading time Direct Cache Access DCA On off setting of direct cache access DCA X2APIC On off setting of X2APIC instruction If there are more than 255 threads it must be enabled AES NI On off setting of AES instruction This menu mainly control whether CPU supports AES instruction These instructions are ...

Page 26: ... submenu CPU P State Control CPU P State Control interface is used to set the options related with CPU P state it will be enabled when Power Technology is set to Custom controlling EIST on off and Turbo mode Parameter description of CPU P State Control interface Parameters Function description EIST P states On off setting of Enhanced Intel Speedstep Technology Turbo Mode On off setting of dynamic ...

Page 27: ...CPU C6 report Enhanced Halt State C1E On off setting of C1E CPU T State Control CPU T State Control interface is used to set the options related with CPU T state it will be enabled when Power Technology is set to Custom adjust CPU clock through OS to reduce the CPU power consumption Parameter description of CPU T State Control interface Parameters Function description ACPI T States On off setting ...

Page 28: ...erformance and energy saving tuning Parameter description of CPU Advanced PM Tuning interface Parameters Function description Energy Perf BIAS CPU performance and energy saving tuning submenu Energy Perf BIAS Energy Perf BIAS interface is used to set the options related with CPU performance and energy saving tuning ...

Page 29: ...ower Performance Switch On off setting of auto switch between Power Performance mode Workload Configuration Optimize the workload characteristic Balanced option is suggested 3 2 3 3 Common RefCode Configuration Common RefCode Configuration interface is used to set the general options Parameter description of Common RefCode Configuration interface Parameters Function description Numa Numa on off se...

Page 30: ...on interface is used to set the options related with QPI Parameter description of QPI General Configuration interface Parameters Function description QPI Status QPI status submenu display the current QPI link status Link Speed Mode Link speed mode setting option parameters Fast Slow Link Frequency Select Link frequency setting option parameters Auto 5 6 GT s 6 4 GT s 7 2 GT s 8 0 GT s 8 8 GT s 9 6...

Page 31: ...n of Memory Configuration interface Parameters Function description Memory Frequency Memory frequency setting ECC Support ECC support setting Memory Topology Memory topology submenu Memory RAS Configuration Memory RAS configuration submenu Memory Topology Memory Topology interface mainly displays the detailed mainboard information ...

Page 32: ...t Mirroring LockStep Independent mode memories are independent of each other Mirroring mode the memory capacity reduces by half LockStep mode multiple memory channels synchronize precisely processing the same instruction at the same time the total memory capacity will not change Lockstep X4 DIMMs Lockstep on off setting of X4 DIMMs Memory Rank Sparing On off setting of memory Rank sparing When it ...

Page 33: ...s used to configure PCIe slots Parameter description of IIO Configuration interface Parameters Function description IIO0 Configuration IIO0 configuration submenu used to set the Link speed of devices on PCIE of CPU0 and on off of PCI E ASPM support IIO1 Configuration IIO1 configuration submenu used to set the Link speed of devices on PCIE of CPU1 and on off of PCI E ASPM support Intel VT for Direc...

Page 34: ...bmenu PCH SATA Configuration PCH SATA configuration submenu USB Configuration USB configuration submenu PCH Devices PCH Devices interface is used to set the options related with PCH devices Parameter description of PCH Devices interface Parameters Function description PCH state after G3 AC power state setting Power OFF Last State Power ON ...

Page 35: ...Configuration interface Parameters Function description SATA Controller On off setting of SATA controller Configure SATA as Set SATA mode option parameters AHCI RAID SATA Port 0 1 2 3 Information of hard drives connected to SATA port 0 1 2 3 3 2 3 8 USB Configuration USB Configuration interface is used to configure the onboard USB ports ...

Page 36: ...SB Port 2 Left On off setting of USB port on the left of the front panel 3 2 3 9 Miscellaneous Configuration Miscellaneous Configuration interface is used to set other options Parameter description of Miscellaneous Configuration interface Parameters Function description Active Video Priority setting of onboard offboard graphics 3 2 3 10 Server ME Configuration Server ME Configuration is used to di...

Page 37: ...are Status 1 ME FW status 1 ME Firmware Status 2 ME FW status 2 Current State Current state Error Code Error code 3 2 3 11 Runtime Error Logging Runtime Error Logging interface is used to configure server RAS Parameter description of Runtime Error Logging interface Parameters Function description System Errors On off setting of system errors WHEA Settings WHEA settings submenu Whea Settings Whea S...

Page 38: ...nterface Parameters Function description WHEA Support WHEA on off setting 3 2 4 Sever Mgmt Server Mgmt interface is used to set the options related with server management including watchdog BMC network setting BMC user setting system health information etc ...

Page 39: ...Timer Policy OS Wtd timer policy setting BMC Network Configuration BMC network configuration submenu 3 2 4 1 BMC Network Configuration BMC network configuration interface is used to configure BMC network through BIOS Parameter description of BMC network configuration interface Parameters Function description Configuration Address Source Configure BMC network state parameters Unspecified BMC networ...

Page 40: ...ndow and press Enter to confirm If the entered IP is invalid there will be a prompt of Invalid Station IP Entered and assign the IP address as 0 0 0 0 here the assignment just changes the IP address in BIOS setup interface won t trigger IPMI command to change BMC IP Subnet mask setting is similar to Station IP address setting and will not be explained here After setting BMC network parameters will...

Page 41: ...and save it after reset users can see the BMC IP address 3 2 5 Security Security interface is used to set administrator and user s password Parameter description of Security interface Parameters Function description Administrator Password Create administrator password User Password Create user password ...

Page 42: ...oot On off setting of quiet boot mode Enabled it will display the Logo set by manufacturer Disabled the boot screen is POST interface Boot Option Priorities Boot Option X Boot option priorities setting Network Device BBS Priorities Network device BBS priorities setting USB Driver BBS Priorities USB driver BBS priorities setting Hard Driver BBS Priorities Hard driver BBS priorities setting How to s...

Page 43: ...s will pop up UEFI Built in EFI Shell IBA GE slot 0400 v1553 SATA0 P2 ST9250610NS etc select one through the up down key such as IBA GE slot 0400 v1553 press Enter and the selected network is the first boot option 3 2 7 Save Exit Save Exit interface is used to save parameter changes and exit BIOS setup as shown below ...

Page 44: ...store user Defaults Restore user defaults Boot Override Boot override you can select from the following boot options 3 3 Firmware Update Users can update BIOS under DOS or under OS 3 3 1 Update BIOS under DOS System boots from USB DOS boot disk enter the directory where afudos tool resides and confirm the bin file of the new BIOS version has been put into this folder When ME part has no change jus...

Page 45: ...ate BIOS under Linux System It needs to use afulnx tool to update BIOS under Linux OS and afulnx tool has two versions of 32 bit and 64 bit Taking Linux 64bit OS as an example use afulnx_64 tool enter the directory where afulnx_64 tool resides and put the bin file of the corresponding BIOS into this folder When ME part has no change just update BIOS part execute the command afulnx_64 BIOS bin b p ...

Page 46: ...o RAID save it and exit BIOS 4 1 How to Enter RAID Configuration Interface 1 The following prompt will appear on the screen during system booting SAS Raid Press CTRL A for PMC SAS SATA Configuration Utility SATA Raid Press CTRL H to enter Configuration Utility 2 Press Ctrl A to enter SAS RAID configuration interface press Ctrl H to enter SATA RAID configuration interface SAS RAID configuration int...

Page 47: ...ttings Enter SAS RAID configuration interface the menu list will be displayed as shown in the following figure There are three executable menus in this SAS RAID configuration interface Logical Device Configuration Controller Settings Disk Utilities 4 3 1 Logical Device Configuration There are three executable menus in this configuration interface Manage Arrays Create Array Select Boot Device ...

Page 48: ...n of RAID will be displayed as shown below Press Esc return to the previous interface press Delete it will prompt whether to delete RAID select Yes or No 4 3 1 1 Create Array This option is used to create RAID and the interface is as shown below Use space key to select after selection press Enter to enter RAID setting interface ...

Page 49: ... needs RAID0 allow 2 or more hard disks to make this RAID RAID1 allow 2 hard disks to make this RAID Array Size Set the array size it defaults to the maximum size Stripe Size Select the stripe size After finishing the above settings please select Done and press Enter System will prompt WARNING ALL DATA ON SELECTED DISKS WILL BE LOST Are you sure you want to create this volume Y N If you want to cr...

Page 50: ...on interface it will display the menu list the information disk ID disk type disk size and whether it s a RAID member or not of hard disks connected to SATA controller and the information volume ID name RAID level size status and whether it s bootable or not of existed RAID volumes as shown below There are four executable menus in this SATA RAID configuration interface Create RAID Volume create RA...

Page 51: ...er hard disk selection interface Please use space key to select the hard disks to make this RAID volume and then press Enter to return to create RAID volume menu interface Strip Size please select the strip size only RAID0 and RAID5 volume can select this option Capacity set the volume s capacity it defaults to the maximum capacity After finishing the above settings please select Create Volume and...

Page 52: ...ce select this menu through up down keys and then press Enter to enter this menu or directly input the number in front of the menu to enter it System will display all hard disks in the RAID volume please use the space key to select hard disks to be reset according to the actual needs and then press Enter system will prompt again that whether it needs to reset disks follow the prompt to input Y or ...

Page 53: ... prevent electrostatic discharge 5 2 Parts Replacement Special tips Except hot swappable parts i e hot swappable disk drives all part replacements could only be carried out with power disconnected 5 2 1 CPU Replacement During installing and replacing the CPU please pay attention to the following issues If installing two CPUs type of these two CPUs shall be the same If only one CPU is to be install...

Page 54: ...PU and tighten the screws on the heatsink Notes It is required to coat thermal grease evenly onto the contact position between CPU heatsink and CPU The direction of CPU heatsink fins should be identical with the system inlet outlet direction When securing the CPU heatsink it is required to tighten two diagonal screws first and then tighten the other two screws 5 2 2 Memory Replacement Memory slot ...

Page 55: ...tive point on the slot press both ends of the memory with your thumbs to insert the memory into the slot completely and the lock tabs will automatically secure the memory locking it into place 5 2 3 Hard Drive Replacement Step 1 Press the hard drive panel button Step 2 The lever on hard disk tray pops up automatically pull the hard disk tray outwards to remove it Step 3 Use four screws to fix the ...

Page 56: ...on 3 No display after power on No information appeared on the display after power on via pressing On Off button 4 Front panel indicator is off All front panel indicators are off after power on 5 Front panel status indicator alarms The machine is under normal operation but status indicator gives an alarm 6 Blank screen of the display Blank screen occurs during using the display 7 Abnormal display I...

Page 57: ...he power module to test whether there s a power module fault d If above operations could not solve the problem please contact Inspur customer service 2 Power module indicator off or red indicator on Description The machine is under normal operation but a certain power module indicator is off or the red light is on Operation steps a Firstly check whether all power cables are normal and plug in powe...

Page 58: ...correctly installed in place b Enter BIOS setup to view memory capacity if it could be completely identified in BIOS setup this may lie in the limitation on memory capacity set by the operating system Otherwise please contact Inspur customer service 6 Keyboard and mouse are not available Description Neither keyboard nor mouse could be operated normally Operation steps a Make sure the keyboard or m...

Page 59: ...d with correct USB device driver c Power off the server and then power on again to test d Check whether the USB device is normal when connecting to other hosts e If the USB device is normal when connecting to other hosts the server may be abnormal please call Inspur technical hotline for support if the USB device turns out to be abnormal when connecting to other hosts please replace the USB device...

Page 60: ...me of the fault Detailed description of the fault Device type and software version Measures taken after the fault and results Problem level and expected solution time 7 1 1 2 Necessary debugging preparations When turning to Inspur for technical support Inspur technical support engineers may help you carry out some operations to further collect fault information or make troubleshooting directly so ...

Page 61: ...efficient way please send an email to us according to the following mail format Company Name XX city XX province Contact Information Name Mobile Phone Ext Machine Serial No 21xxxxxxx or 8000xxxxx Problem or Fault Description Description content Attachments Fault pictures or log files 7 2 4 Website Service Inspur official website www inspur com Technical support website www 4008600011 com 7 2 5 Hot...

Page 62: ...harmful disturbance This device may produce use and emit RF energy if installation or usage is carried out not according to instructions harmful disturbance may be caused on radio communication Operating this device in residential areas may cause harmful disturbance in this case the user will be responsible for all costs arisen from correcting disturbance If the user carries out change or correcti...

Page 63: ...xternal NIC External Memory Card Connection Board Data Cable Keyboard Mouse CPU Processor Heatsink Rail Printed Matter CD Packing Box Packing Pad Packing Plastic Bag Instructions 1 This table is compiled based on the provisions of SJ T 11364 2 Indicates that the content of the hazardous substance in all homogenous materials of this part is below the limitation requirement as described in GB T 2657...

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