18
NS-MC60SS8
www.insigniaproducts.com
Troubleshooting
Caution
Do not try to repair your multi-cooker yourself. Doing so
invalidates the warranty.
IF THIS OCCURS
DO THIS
The power cord and plug suffer from expansion, deformation, discoloration, or are
damaged.
Stop using the multi-cooker
immediately and send to an
authorized service center for
repair.
A portion of the power cord and the plug are hotter than usual.
When you plug it in, there is an unusual sound or shock.
There is dust or dirt on the plug or socket.
Remove dust or dirt with a dry
brush.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
It’s difficult to close the
cover.
The rubber gasket is not positioned
well.
Reposition the rubber gasket.
The red push rod on the top of the lid
is jammed by the float valve.
Push the push rod gently by hand.
The float valve is in the up position.
Press the float valve gently with a knife.
There is still pressure in the cooker.
Wait for the pressure to completely release.
It’s difficult to open the
cover.
The float valve fails to fall after the
steam has been released.
Press the float valve gently with the rice spoon.
There is pressure inside the cooker.
Wait until the pressure is lower.
The cover is leaking.
No rubber gasket.
Install the rubber gasket correctly.
Food debris on the rubber gasket.
Clean the rubber gasket.
Worn rubber gasket.
Replace the rubber gasket.
The cover is not closed completely.
Close the cover again.
The float valve is
leaking.
Food debris on the float valve
gasket.
Clean the float valve gasket.
Float valve gasket ring worn.
Replace the float valve gasket.
The float valve won’t
rise.
Too much or too little food and
water in the cooker.
Adjust food and water level in the cooker.
The cover or exhaust valve are
leaking.
Return to a Best Buy store near you for inspection or repair.
The exhaust valve does
not seal.
The exhaust valve is not in the
SEALED position.
Turn the exhaust valve to the SEALED position.
The pressure control is failing.
Return to the service center for inspection or repair.
NS-MC60SS8_17-0691_MAN_V1_ENG.fm Page 18 Tuesday, September 12, 2017 11:32 AM
