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 NS-24D310NA17/NS-24D310MX17

www.insigniaproducts.com

Legal notices

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is 
subject to the following two conditions: (1) this device may not 
cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause 
undesired operation.
This equipment has been tested and found to comply with the 
limits for a Class B digital device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This 
equipment generates, uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, 
may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful 
interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the 
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different 
from that to which the receiver is connected. 

Consult the dealer or an experienced radio/TV technician for 
help.

Warning

Changes or modifications not expressly approved by the party 
responsible for compliance could void the user's authority to 
operate the equipment.

Cables

Connections to this device must be made with shielded cables with 
metallic RF/EMI connector hoods to maintain compliance with FCC 
Rules and Regulations.

Canadian Notice

CAN ICES-3 (B)/NMB-3(B)
Standard Television Receiving Apparatus — Appareil de réception 
télévision ordinaire, Canada BETS-7 / NTMR-7

IC Statement

This device complies with Industry Canada licence—exempt RSS 
standard(s).
Operation is subject to the following two conditions: (1) this device 
may not cause interference, and (2) this device must accept any 
interference, including interference that may cause undesired 
operation of the device.
This equipment complies with IC radiation exposure limits set forth 
for an uncontrolled environment. 

Dolby License Notice and Trademark Acknowledgement

Manufactured under license from Dolby 
Laboratories. Dolby, Dolby Audio, and the 
double-D symbol are trademarks of Dolby 
Laboratories.

HDMI

HDMI, the HDMI logo, and High-Definition 
Multimedia Interface are trademarks or 
registered trademarks of HDMI Licensing LLC.

DTS Sound™

For DTS Patents, see 

http://patents.dts.com

. Manufactured 

under license from DTS Licensing Limited. DTS, the Symbol, & 
DTS and the Symbol together are registered trademarks and 
DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights 
Reserved.

Open Source

Font name: Arimo
Version 1.23
Copyright 2013 Steve Matteson
Licensed under the Apache License, Version 2.0 (the “License”); you 
may not use this file except in compliance with the License. You 
may obtain a copy of the License at 

http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software 
distributed under the License is distributed on an “AS IS” BASIS, 
WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either 
express or implied. See the License for the specific language 
governing permissions and limitations under the License.
If you require additional information please call the Insignia 
support line at 1-877-467-4289.

Summary of Contents for NS-24D310MX17

Page 1: ...USERGUIDE Before using your new product please read these instructions to prevent any damage 24 720p 60Hz LED TV NS 24D310NA17 NS 24D310MX17 ...

Page 2: ...kage contents 9 Front 9 Side jacks 9 Back jacks 10 Remote control 11 What connection should I use 13 Connecting a cable or satellite box 14 HDMI best 14 AV good 15 Coaxial good 16 Connecting an antenna or cable TV no box 17 Connecting a DVD or Blu ray player 18 HDMI best 18 AV good 19 Connecting a game console 20 HDMI best 20 AV good 21 Connecting a computer 22 Connecting a USB flash drive 23 Conn...

Page 3: ...to Power Off on or off 37 Turning TV Auto Power On on or off 37 Turning Audio Receiver on or off 38 Displaying a list of INlink compatible devices 38 Selecting an INlink compatible device 39 Opening an INlink compatible device s root menu 39 Using a USB flash drive 40 Switching to USB mode 40 Browsing photos 40 Viewing photos in a slideshow 41 Adjusting the picture 42 Adjusting the TV picture 42 A...

Page 4: ...e clock 57 Setting the sleep timer 58 Adjusting menu settings 58 Selecting the menu language 58 Turning Input Sensor on or off 59 Labeling an input source 59 Adjusting accessibility settings 60 Maintaining 61 Cleaning the TV cabinet 61 Cleaning the TV screen 61 Troubleshooting 61 Viewing system information 61 Learning more about your TV 62 Updating the TV firmware 62 Customizing TV settings 63 Tes...

Page 5: ...d over pulled or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the ...

Page 6: ...with liquids such as vases should be placed on the apparatus 18 Your TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wal...

Page 7: ...nal Electrical Code ANSI NFPA No 70 provides information with respect to correct grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of the antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Note to CATV system installer Article 820 of the National Electri...

Page 8: ...h each other See page 36 for instructions on how to use INlink DTS Sound DTS Sound delivers clear crisp and natural sound while providing deep enveloping bass Game mode Video games generally require adjustments to the TV picture settings to get the maximum experience By simply pressing the GAME button on your remote control your TV settings will automatically adjust for video games It couldn t be ...

Page 9: ...ng the stands If you want to mount your TV on a wall go to Installing a wall mount bracket Installing the stands 1 Carefully place your TV face down on a cushioned clean surface to protect the screen from damages and scratches Notes If you plan to wall mount your TV do not install the stands Store the stands and stand screws in case you decide to use the stands in the future ...

Page 10: ...S 24D310MX17 www insigniaproducts com 2 Align the screw holes on the TV stands with the holes on the bottom of your TV then secure each stand with one of the provided screws Screw type Screw length of screws M3 10 mm 2 ...

Page 11: ...tands Warning Your TV has four VESA mounting holes on the back If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions This TV is intended to be su...

Page 12: ...came with your wall mount See the instructions that came with the wall mount bracket for information about which screws to use and how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of the your TV take type M4 screws...

Page 13: ...For more information see Connecting headphones on page 24 or Analog audio on page 26 2 FACTORY USE ONLY Do not connect anything to this jack 3 USB Connect a USB flash drive to this jack to view compatible JPEG picture files For more information see Connecting a USB flash drive on page 23 and Using a USB flash drive on page 40 4 HDMI 1 ARC Connect an HDMI device to this jack For more information se...

Page 14: ...ntenna or cable TV no box on page 17 3 INPUT Press to turn on your TV when your TV is off in standby mode Press and hold to turn off your TV when your TV is on Warning When your TV is off power still flows through it To completely disconnect power unplug the power cord INPUT Quickly press and release to open the INPUT SOURCE list press one or more times to select a video input source then wait a f...

Page 15: ...tible HDMICEC devices See Using INlink on page 36 USB Control a photo slideshow SeeViewing photos in a slideshow on page41 12 INPUT Open the INPUT SOURCElist Press S orT to select the videoinput source then press ENTER See Selecting the videoinput source on page 33 13 return Return tothe previous channel 14 FAVORITE Open the Favorite channel list See Setting upa favorite channel list on page 48 an...

Page 16: ...how 7 ENTER Confirm selections or changes in TV menus 8 EXIT Close the on screen TV menu 9 Numbers Enter channel numbers and the parental control password 10 Entera digitalsub channelnumber See Selectingachannel on page 35 11 INPUT Open the INPUT SOURCElist Press S orT to select the videoinput source then press ENTER See Selecting the videoinput source on page 33 12 GAME Change the picturemode to ...

Page 17: ...an coaxial AV composite video requires an audio connection Good Coaxial video audio Connection type and jacks Cable connectors Coaxial digital audio output Analog audio input 3 5mm analog audio output Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality Make sure that all connections are tight and secure The external a...

Page 18: ...ent is turned off 2 Connect the incoming cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT S...

Page 19: ...ur TV and to the AV OUT jacks on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight AV then press ENTER Notes Cables are often color coded to match color coded jacks Important When you connect the audio using the L and R AUDIO jacks the audio outpu...

Page 20: ...e or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight TV then press ENTER 7 If you cannot tune to channels you know exist scan for channels See Automatically scanning for channels on page 46 Notes Use a coaxial cable to eliminate interference and noise from r...

Page 21: ...not bundle the coaxial cable with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels and poor on oth...

Page 22: ...r TV s power cord is unplugged and the DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 Press INPUT to open the INPUT SOURCE list 5 Press S or T to highlight HDMI1 or HDMI2 then...

Page 23: ...er outlet then turn on your TV 4 Turn on the DVD or Blu ray player then set it to the correct output mode For more information see the documentation that came with the player 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight AV then press ENTER Notes Cables are often color coded to match color coded jacks Important When you connect the audio using the L and R AUDIO jacks the ...

Page 24: ...and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the game console then set it to the correct output mode For more information see the documentation that came with the console 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight HDMI1 or HDMI2 then press ENTER Notes An HDMI cable carries both audio and vid...

Page 25: ...le then set it to the correct output mode For more information see the documentation that came with the console 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight AV then press ENTER Notes Cables are often color coded to match color coded jacks Important Some older game consoles come with a special AV cable See the documentation that came with your game console or check the ma...

Page 26: ...of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 Press INPUT to open the INPUT SOURCE list 5 Press S or T to highlight HDMI1 or HDMI2 then press ENTER 6 Adjust the display properties on the computer if necessary HDMI cable Side of TV HDMI cable connector HDMI jack On your TV Com...

Page 27: ...ou plug in the USB flash drive and want to switch back to the drive press INPUT to open the INPUT SOURCE list press S or T to select USB Photos then press ENTER The PHOTOS menu opens Caution Do not remove the USB flash drive or turn off the TV while using the USB flash drive You may lose data or damage the USB flash drive Note The Photos viewer only supports JPEG format images with jpg file extens...

Page 28: ... press ENTER For more information see Selecting the audio out mode on page 45 Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Notes If you connect headphones when your TV is turned off then you turn on your TV the TV speakers are muted and the audio plays through the headphones You can also connect...

Page 29: ...e digital speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or soundbar then set it to the correct source For more information see the documentation that came with the digital speaker system or soundbar 5 On your TV s Audio menu highlight Digital Audio Format Audio Delay then press ENTER or X Set the Audio Format op...

Page 30: ...cks on the analog speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or soundbar then set it to the correct source For more information see the documentation that came with the analog speaker system or soundbar 5 On your TV set the Headphone Audio Out option on the Audio menu to Headphones Audio Out Variable or Audio ...

Page 31: ...your devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 13 DVD or Blu ray player Cable or satellite box AV receiver Antenna or cable TV connected directly to the wall jack ...

Page 32: ...outlet Cautions Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time The power cord is permanently attached to your TV Do not try to unplug it from the back of your TV ...

Page 33: ...n the battery compartment 3 Replace the battery compartment cover Aiming the remote control Point the remote control towards the remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash ...

Page 34: ...formation about the universal remote codes that you can use to make your TV work with a universal remote 5 Press ENTER Your TV displays a list of remote control codes for various brands of universal remote controls 6 Press MENU to return to the previous menu or press EXIT to close the menu Tips If your universal remote control has a code search feature run a code search to identify a code that mat...

Page 35: ... 4 Press S or T to select Yes to turn on the Voice Guide or No to turn off the Voice Guide then press ENTER 5 Press W or X to highlight Home Use Mode or Store Display Mode then press ENTER If you selected Store Display Mode a message asks if you are sure you want this mode Select OK to continue using Store Display Mode or select Cancel to change to Home Use Mode Store Display Mode is not an energy...

Page 36: ...ght Next When Next is highlighted press ENTER again 11 Press S or T to highlight a video input source then press X to move to the label area 12 Press S or T to highlight a preset label or Custom 13 If you select a preset label press X to select Next then ENTER OR If you select Custom press ENTER then press S or T to enter the first character in your custom label Press W or X to move to the previou...

Page 37: ...ke sure that the power cord is connected to a power outlet 2 Press power to turn on your TV The power indicator turns off 3 Press power again to turn off your TV Your TV enters standby mode and the power indicator turns red Selecting the video input source 1 Turn on your TV 2 If you want to use a device connected to a video input such as a DVD or Blu ray player turn on the device 3 Press INPUT 4 P...

Page 38: ...hannels menu TV mode Settings menu TV mode Accessibility menu Help menu PHOTOS menu USB mode Notes Depending on the signal source selected you may see different options on your screen Menu items that are not selectable are grayed out Note Depending on when you purchased your TV the Accessibility menu may not be available ...

Page 39: ... sound back on Viewing channel information Press INFO to view an information banner The information banner shows the current program information such as channel number video input source and resolution Digital channel information Displays the channel number station name channel label broadcast program name TV rating signal type audio information resolution current time signal strength day of the w...

Page 40: ... press T or ENTER 3 Press S or T to highlight INlink then press ENTER or X 4 Press S or T to highlight INlink Control then press ENTER or X 5 Press S or T to highlight On or Off then press ENTER 6 Press MENU to return to the previous menu or press EXIT to close the menu Note If your remote control has media control buttons you can use your remote control to control playback See NS RC4NA 18 on page...

Page 41: ...cted devices when you turn off your TV then press ENTER 6 Press MENU to return to the previous menu or press EXIT to close the menu Turning TV Auto Power On on or off TV Auto Power On automatically turns on your TV when an HDMI CEC device is turned on if the device has this feature 1 Press MENU 2 Press W or X to highlight SETTINGS then press T or ENTER 3 Press S or T to highlight INlink then press...

Page 42: ... On your TV s remote control controls the connected audio receiver s volume or Off your TV s remote control does not control the connected audio receiver s volume then press ENTER 6 Press MENU to return to the previous menu or press EXIT to close the menu Displaying a list of INlink compatible devices You can display a list of HDMI CEC devices that are connected to your TV 1 Press MENU 2 Press W o...

Page 43: ... menu or press EXIT to close the menu Opening an INlink compatible device s root menu You can open an INlink compatible device s root menu then use your TV s remote control to control the device if the device has this feature 1 Press INPUT press S or T to highlight the INlink compatible device you want then press ENTER 2 Press MENU 3 Press W or X to highlight SETTINGS then press T or ENTER 4 Press...

Page 44: ...ess S or T to highlight Browse Photos then press ENTER or X The screen displays folder names and photo files stored on the USB flash drive in a thumbnail index with the first folder or file highlighted A control bar appears at the bottom of the screen 3 To navigate the thumbnail index screen press S T W or X to browse through the files and folders ENTER to view a highlighted photo full screen or o...

Page 45: ...XIT to return to the thumbnail index MENU to return to the PHOTOS menu Viewing photos in a slideshow You can view your photos in a slideshow 1 Switch to USB mode See Switching to USB mode on page Table Switching to USB mode on page 40 2 If the photos you want to view are in a folder on the USB flash drive select the folder For information about selecting a folder see Browsing photos on page 40 3 P...

Page 46: ... picture Moderately increases the contrast brightness and sharpness This selection is good for standard TV broadcasts Energy Savings the backlight brightness is decreased Your TV has a backlight that provides light for displaying a picture By reducing the amount of light your TV uses less energy Movie a finely detailed picture Adjusts the brightness and contrast and lowers the sharpness for a more...

Page 47: ...ke the color look faded A high setting may make the color look artificial Tint Adjusts the color balance of the picture Use this control to make skin tones look more natural Sharpness Adjusts the color detail of images If you set this control too high dark images may appear with light or white edges Reset Picture Settings Resets all picture settings to factory mode 4 Press W or X to adjust the opt...

Page 48: ...he menu Adjusting the sound This section covers Adjusting sound settings Selecting the audio out mode Playing TV audio only Adjusting sound settings You can adjust sound settings to improve the sound quality You also can reset all sound settings to the factory default 1 Press MENU 2 Press W or X to highlight AUDIO then press T or ENTER 3 Press S or T to highlight an option then press ENTER or X to...

Page 49: ...headphones a home theater system soundbar or external speaker system When a device is connected to the AUDIO OUT jack the TV speakers are muted You can select Headphones Audio Out Variable Select this option to use the remote control that came with your TV to control the audio from headphones a home theater system a soundbar or an external speaker system you connected to the AUDIO OUT jack Audio O...

Page 50: ...signal strength Automatically scanning for channels When you scan for channels your TV searches for channels with signals and stores the channel information in the channel list When you press the CH up or CH down button your TV goes to the next or previous channel in the channel list If the TV signal source changes for example you change from an outdoor antenna to cable TV no box you need to scan ...

Page 51: ...the input source you selected B If you select Cable from the wall your TV scans for available channels The scan may take several minutes When the scan is complete the first channel your TV found plays in the background C If you select Antenna your TV scans for available channels The scan may take several minutes When the scan is complete press EXIT to close the menu The first channel your TV found...

Page 52: ... Press MENU 2 Press W or X to highlight CHANNELS then press T or ENTER 3 Press S or T to highlight Favorite Channel Setup then press ENTER or X 4 Press S T W or X to highlight the channel you want to add to the favorites list then press ENTER Each channel has a circle to the left When you add a channel to the Favorite List the circle is filled 5 Press MENU to return to the previous menu or press E...

Page 53: ...t already labeled you can label the channel to make it easier to identify You can also relabel a channel that is already labeled 1 Press MENU 2 Press W or X to highlight CHANNELS then press T or ENTER 3 Press S or T to highlight Channel Labels then press ENTER or X 4 Press S or T to select the channel you want to label then press X to move to the channel label field 5 Press S or T to select a char...

Page 54: ...tting parental controls Parental controls let you prevent your children from watching inappropriate material on TV When set parental controls read the rating of the program with some exceptions such as news and sports and deny access to programs that exceed the ratings level you select To watch programs that exceed the selected rating you must enter a password Parental controls include Setting or ...

Page 55: ...rams such as news and sports shows are not rated When Block Unrated TV is turned on TV programs that do not have ratings are blocked When you try to watch a blocked program you are prompted to enter the parental controls password 1 Press MENU 2 Press W or X to highlight SETTINGS then press T or ENTER 3 Press S or T to highlight Parental Controls then press ENTER or X 4 Press the number buttons to ...

Page 56: ...ly suggested TV MA Mature audiences only U S TV content ratings All All ratings are blocked FV Fantasy violence L Strong language S Sexual situations V Violence D Suggestive dialog U S movie MPAA ratings None Movie not rated G General audiences PG Parental guidance suggested PG 13 Suitable for children 13 and older R Parental guidance suggested for children under 17 NC 17 Not suitable for children...

Page 57: ... previous menu or press EXIT to close the menu Downloading rating information If the program you are viewing has downloadable rating information you can download the information to use when setting parental controls 1 Press MENU 2 Press W or X to highlight SETTINGS then press T or ENTER 3 Press S or T to highlight Parental Controls then press ENTER or X 4 Press the number buttons to enter the four...

Page 58: ... previous menu or press EXIT to close the menu Locking the power button on your TV When the button lock is turned On the INPUT button on your TV is locked and you can only turn your TV on or off or change the video input source using the remote control 1 Press MENU 2 Press W or X to highlight SETTINGS then press T or ENTER 3 Press S or T to highlight Button Lock then press ENTER or X 4 Press S or ...

Page 59: ...d captioning when the sound is muted 6 Press ENTER MENU or W to return to the previous menu or press EXIT to close the menu Selecting the analog closed captioning mode Analog channels usually have one or more closed captioning modes The CC1 mode usually displays a text version of the TV program audio in a small banner The other CC modes display information provided by the broadcaster The Text mode...

Page 60: ...modes display information provided by the broadcaster 1 Press MENU 2 Press W or X to highlight ACCESSIBILITY then press T or ENTER 3 Press S or T to highlight Closed Caption then press ENTER or X 4 Press S or T to highlight Digital Caption then press ENTER or X 5 Press S or T to select a digital caption setting You can select CS1 through CS6 CS1 is usually the printed version of the audio CS2 thro...

Page 61: ...light SETTINGS then press T or ENTER 3 Press S or T to highlight Time then press ENTER or X 4 Press S or T to highlight Date Time then press ENTER 5 Press S or T to highlight Mode then press ENTER or X 6 Press S or T to highlight Manual to set the options manually or Auto the options are automatically set by the TV signal source then press ENTER 7 Press S or T to highlight Time Zone then press ENT...

Page 62: ...us menu or press EXIT to close the menu Adjusting menu settings You can adjust how the TV menus look by Selecting the menu language Turning Input Sensor on or off Labeling an input source Selecting the menu language Your TV can display the on screen menu in English French or Spanish When you set up your TV for the first time you selected the language You can change the menu language to a different...

Page 63: ... previous menu or press EXIT to close the menu Labeling an input source You can add a label to an input source to make it easier to identify 1 Press MENU 2 Press W or X to highlight SETTINGS then press T or ENTER 3 Press S or T to highlight Input Labels then press ENTER or X 4 Press S or T to select the input source you want to label then press X to move to the label field 5 Press S or T to select...

Page 64: ...o the previous menu or press EXIT to close the menu Note If your remote control model number is NS RC4NA 18 you can also press ACC to open the Accessibility menu The model number is on the front of your remote control Note The Voice Guide option is only available in the English language Note The Voice Guide option is only available on TVs manufactured after December 20 2016 Check the manufacturing...

Page 65: ... Clean the screen with a soft lint free cloth Troubleshooting Use the following troubleshooting information to solve common problems Troubleshooting topics include Viewing system information Learning more about your TV Updating the TV firmware Customizing TV settings Testing the TV speakers Restoring settings to the defaults Video and audio problems Remote control problems General problems INlink ...

Page 66: ...age 61 2 On a computer go to www insigniaproducts com then under Support Service click Product Support 3 Under Product Information enter your mode number then press ENTER 4 Click the picture of your model then next to Featrures click Support Downloads The support page for your TV opens 5 Follow the instructions in the Firmware Installation Guide on the Insignia website to download the firmware upd...

Page 67: ...et then press ENTER If you select OK your TV turns off then turns on again Go through the Easy Setup wizard For more information see Turning on your TV for the first time on page 31 OR If you select Cancel or press MENU your TV returns to the Help menu without making any changes OR If you press EXIT the on screen menu closes without making any changes Testing the TV speakers You can test your TV s...

Page 68: ...k bars around the picture Change the aspect ratio See the Aspect Ratio option in Adjusting the TV picture on page 42 No picture screen is not lit and no sound Press on the TV or the remote control Make sure that the Audio Only option is set to Off See Playing TV audio only on page 46 Make sure that the video cables are connected correctly and securely to your TV Adjust the contrast and brightness ...

Page 69: ...ay be experiencing problems Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 14 or Connecting an antenna or cable TV no box on page 17 If you are using an antenna the digital channel signal may be low To check the digital channel signal strength see Checking the digital signal strength on page 50 If you are using an antenna ...

Page 70: ... cable TV no box on page 17 If you are using an antenna the digital channel signal may be low To check the digital channel signal strength see Checking the digital signal strength on page 50 If you are using an antenna and the signal strength is low adjust the antenna or use a highly directional outdoor antenna or set top antenna with a built in amplifier The audio cables you are using may be bad ...

Page 71: ...ogramming your existing universal remote control See instructions and a table of common codes in Programming universal remote controls on page 30 Codes are subject to change For up to date codes go to Viewing universal remote control codes on page 30 or visit www insigniaproducts com remotecodes Replace dead batteries with new batteries Refer to the User Guide that accompanied your universal remot...

Page 72: ...en the TV is in use the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise This is not a malfunction INPUTdoes not work Make sure that the Button Lock option is set to Off See Locking the power button on your TV on page 54 Unplug the power cord wait a few seconds then plug the cord back in and turn on your TV TV keeps turning off Make sure ...

Page 73: ... sure that there are no obstructions between the remote control and the remote control sensor on your TV and the device Depending on the device all the buttons may not work After you switch to an INlink device use the remote control that came with the device to control playback Make sure that the INlink feature is turned on See Turning INlink on or off on page 36 If you are trying to control the v...

Page 74: ...eceiver for example turn the volume knob or press a button Audio Receiver is automatically set to On To prevent this from happening turn off the INlink feature See Turning INlink on or off on page 36 Problem Solution Two volume bars appear when adjusting the volume When you adjust the volume on the audio receiver or with the TV remote control a double volume bar appears one for the TV volume and o...

Page 75: ...MI suggested resolutions 720p 480p 480i Analog NTSC Digital ATSC 8 VSB Clear QAM HDMI 2 side EDID compliant HDCP compliant Composite video 1 back USB 1 side Supports JPEG Antenna Cable 1 back Video No Analog audio Headphone 1 side Digital audio 1 coaxial side WiFi No Ethernet No DTS Tuning Package DTS Sound Speakers Number 2 Wattsper channel 2 5W Power consumption On 40W Standby 0 5W Power input A...

Page 76: ...c RF EMI connector hoods to maintain compliance with FCC Rules and Regulations Canadian Notice CAN ICES 3 B NMB 3 B Standard Television Receiving Apparatus Appareil de réception télévision ordinaire Canada BETS 7 NTMR 7 IC Statement This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference a...

Page 77: ...e original purchase was made What does the warranty not cover This warranty does not cover Customer instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a place of business or in comm...

Page 78: ... de servicio que más adelante se detallará CONDICIONES 1 Notificación de las reclamaciones Solamente será necesario para ejercer la garantía presentar el Producto y la póliza de garantía debidamente sellada por el establecimiento de Best Buy que lo vendió o se puede presentar la factura o recibo o el comprobante en el que consten los datos específicos del producto adquirido D Y N E X ACCESORIOS DE...

Page 79: ...antía las partes consumibles del Producto Esta garantía cubrirá defectos y o fallos dentro del período de garantía derivado de cualquier defecto de los materiales en la fabricación del Producto 4 Validez territorial La presente póliza de garantía es válida únicamente en la República Mexicana RENUNCIA DE LA GARANTIA Excepto por la garantía aquí estipulada la cual cumple con lo dispuesto por la NOM ...

Page 80: ...d by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A Mexico 01800 926 3000 Best Buy Imports S DE R L DE C V Avenida Santa Fe No 440 Piso 2 Ofna 202 Y 203 P3 Y P4 ColoniaSantaFeCuajimalpa C P 05348 DelegaciónCuajimalpaDeMorelos Mexico Ciudad De México 2017 Best Buy All rights reserved Made in China If the power cord is damaged it must be replaced by the manufacturer or its serv...

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