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53
Revision 1.0
Appendix 1 Common Fault Diagnosis
Fault phenomenon Fault causes
Solving methods
When Power up,
all the lights are
not bright
Power supply connection
error or the power supply is
not normal
Check the power cord and plug
The
Link/Active
light is not bright
Cable damage; Cable type
error; Ethernet cable is too
long, beyond the allowed
scope ; Wiring poor contact;
Connecting
each
other
can
’t work properly
Replace the cable;
Reconnect the cables;
Check the connection is working
correctly
The
Link/Active
indicators
are
bright,
but
the
network is
Impassable.
The
working
patterns
between
Switches
and
network terminal Ethernet
ports don't match each
other.
Network setup is not correct
Set the Ethernet ports working
mode to make it match or set it
to be adaptive work mode;
Check the network Settings,
including the switch Settings and
connection Settings
All the Link/Active
LEDs are
flashing, the rates
are slower or the
network is
Impassable
Broadcast Storm
Check whether the network
connection forms a loop, the
rational allocation of network;
Check whether there is a site to
send a large number of broadcast
packets
Stop to work after
working normally
some time
Power supply is abnormal;
Overheating;
Abnormal program work
To check whether there is poor
contact, power supply voltage is
too low or too high;
Check the surrounding
environment, the vent was clear;
Power up to reset again
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