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Innovating Technology Tappecue User Manual Download Page 21

 

21 

 

To subscribe to session book, go to 

http://www.tappecue.com/subscribe

 

 

 

 

 

 

 

 

 

 

 

Maintenance and Troubleshooting 

Manual Updating of the Tappecue. 

**Tappecue V3 (Touch) will do an automatic update but if you wish to do a manual update follow the steps below** 

1.

 

Power on Tappecue 

2.

 

Go to settings (Top left Gear icon) 

Summary of Contents for Tappecue

Page 1: ...By Tappecue User Manual www tappecue com support innovating solutions com ...

Page 2: ...Information 9 Downloading the Tappecue Mobile Application 9 iOS devices 9 Android devices 10 Beginning a Session 10 Using the Tappecue Mobile App for the First Time 10 Setting up your Settings Preferences 10 Registering Other Smartphones and Tablets 11 Starting a Session 11 View Current Temperatures and Alerts 12 Making Changes to the Temperatures Alerts after the Session Has Been Started 12 Endin...

Page 3: ...t Mode Functionality 14 Adding Guest Users 14 Removing Guest Users 15 Managing Your Account 15 Tappecue Mobile Application Settings 15 Temperature Unit 15 Changing Account Information 15 Device Management 16 Probe Settings 16 Tappecue com 16 Tell Others 16 Send Feedback 16 Offline Mode 16 Offline FAQs 18 Session Book 18 Maintenance and Troubleshooting 21 FAQ 26 ...

Page 4: ...4 Specifications 29 Warranty 30 Return Policy 30 ...

Page 5: ...ing for proper use of the Tappecue Temperature Monitoring System An Internet enabled smart device iPhone iPod Touch with software iOS 5 x or above or an Android Phone with Version 3 0 or above although you may still look at the temperatures on the actual device LCD Panel For Online Use Only Wi Fi Router or Mobile Hotspot with a 2 4g network with 802 11 b g n Safety Information Do not touch probes ...

Page 6: ...en death Probe temperatures vary 2 F from actual temperature This device is intended to be operated in such case that a 20cm distance is between its antenna and all persons Avoid direct contact with flame and heat of grill Clean before using You can test probe accuracy against ice water room temperature and boiling water ...

Page 7: ...tter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter CAUTION Changes or modifications not expressly approved by Innovating Solutions LLC could void the user s authority to operate Tappecue NOTE This equipment has been tested and found to comply with the limits for a Cl...

Page 8: ...TUP Step 2 Connect you Tappecue Touch to Wi Fi Select your desired Wi Fi Network and then enter your Wi Fi Network Password if you have one a Must be a 2 4g network with 802 11 b g or n Step 3 Enter your email address and hit the enter key If you do not have a pre existing account set up with this email select Create New Create a password and hit enter Register your Tappecue name your device and h...

Page 9: ...g session A touch of the screen will turn the screen on for a quick view You can always disable the Power Save at any time You can also use the power charging cord for unlimited power times during a cook instead of using the battery Account Information Privacy Policy We are collecting your email address and physical address for communications between the company Innovating Solutions LLC Makers of ...

Page 10: ...wnloaded the app it is time for you to begin a smoking session Brine your meat marinade it inject it apply your rub and begin your Tappecue smoking session to get the best flavored and juiciest meat you will ever cook Start your session on your mobile phone so Tappecue can alert you when your temperatures have gone out of range and when your meat is done ready to pull out of the smoker and let res...

Page 11: ... Splitters These allow two readings on one port Turn the switch on if you are using Dual Chamber Probes Splitters to set both meats chambers for that port If you are using regular single channel probes do not turn on the switch and select 1 probe setting We recommend that you actually stick in the probes you have selected in the appropriate meats chamber at this time hit next 5 Review your tempera...

Page 12: ...ee Probes 1 s current temperature You can scroll through Probe 1 4 to view each temperature individually by swiping right and left Making Changes to the Temperatures Alerts after the Session Has Been Started You can make changes in the min and max temperatures after the session has been started You can do this by selecting the specific probe you want to make a change in select the temperature and ...

Page 13: ... top right hand side of the page 2 Enter the appropriate name In this case enter Simmering Soup 3 Enter the Minimum and Maximum Temperatures of 180 F to 200 F We highly suggest you abide by USDA recommended temperatures as to prevent as much foodborne illnesses as possible 4 Select the appropriate option for this Meat Type Food Probe Chamber Probe In this case we would recommend using chamber prob...

Page 14: ...d your session you will be asked if you would like to receive an email of your results This email comes in CSV format and can be imported into excel using the Import Wizard functionality Your data can then easily be graphed If you do not know how to do this check out our online tutorial at www tappecue com or download the instructions and excel graph at http www tappecue com data Guest Mode Functi...

Page 15: ...ring an ongoing session they will be able to view the temperatures but will not get alerts Removing Guest Users To remove a guest user you must login to the Tappecue Mobile App and select the Settings Tab at the bottom right Next select Device Management View Mobile Devices then swipe the name of the phone you want removed from left to right and then select delete Managing Your Account Tappecue Mo...

Page 16: ... longer want to receive alerts or view your Tappecue Session Temperatures from here Simply swipe from Right to Left to delete a mobile device from the list from iOS device or Long Press to delete a device from the list if you are using an Android Phone Probe Settings You will be provided with default meat temperatures and meat types List This feature gives you the ability to customize this list Yo...

Page 17: ...0 1e 30 69 7c 5b would become LinksysHome_00 1e 30 63 7c 5b This would be the Wi Fi network you would choose on your mobile device The password is your Wi Fi network password iii The password is in case many Tappecue customers are in the same range for example at a BBQ competition The security would be unique to your Tappecue and no one can get into it unless you give them your password Step 3 Go ...

Page 18: ...u the IP address and port and you can setup your own software to use Send us an email at support innovating solutions com Session Book What is Tappecue SessionBook Tappecue SessionBook is a paid web based feature that works in conjunction with your Tappecue device by storing the historical log of time temps of your Tappecue session s onto the Tappecue Cloud for ease of access giving the consumer a...

Page 19: ...Tappecue Cloud so that you can come back to it and access it whenever The Tappecue cloud servers cost money to maintain high levels of stored data and when there is a buildup of data the fees increase as well Each customer is responsible for their share of data usage and stored data Fortunately for the end consumer the fees aren t too bad A customer can choose to save unlimited sessions for a mont...

Page 20: ...ure point in which you want to add the note Hint Clicking on the legend of probes turns graph line off and on for viewing one probe at a time Remember the time point you want to add the note at Notes can only be added on the view of all the temps Once you re in the table view of all temps you can filter for the probe wanted and navigate to the time you remembered and next add your note They will t...

Page 21: ...tappecue com subscribe Maintenance and Troubleshooting Manual Updating of the Tappecue Tappecue V3 Touch will do an automatic update but if you wish to do a manual update follow the steps below 1 Power on Tappecue 2 Go to settings Top left Gear icon ...

Page 22: ...22 a 3 Select Wi Fi a 4 Select Info a 5 Make sure your Computer and TappecueTouch are on the same Wi Fi a Can be confirmed by looking at the SSID ...

Page 23: ...k in Unplug the Tappecue wait a minute then plug it back in If this doesn t fix it proceed to scenario 2 Scenario 2 Have you changed your Wi Fi settings on your router Have you changed your Wi Fi Name Password or connection Type If so you will be required to run the installation program again on the Tappecue so that the Tappecue has your latest Wi Fi Information If neither scenario 1 or 2 works pr...

Page 24: ...uter Connectivity Due to various kinds of traffic based on the daily use of internet in the house there can be a considerable amount of congestion on the Home Wi Fi network i e streaming online movies downloading songs games and the normal internet browsing at the same time on different devices Only opening a website sometimes has a rich media downloaded on your machine like the advertisements pho...

Page 25: ...traffic Tappecue Mobile Application Freezes When the Tappecue Mobile App freezes do not worry about losing your data or temperatures because all of your session data and account information is stored on our Tappecue Cloud so you can just close the application and enter it again This will not affect your session or alter your alerts Not Receiving Messages on Installation Program If you are not rece...

Page 26: ...sion they will first need to download the Tappecue Mobile app on their iOS or Android Device Once done they will need to log in to the app with the Account ID and Password you have provided Once they have added their device their device will appear in your Mobile Devices list in the app You are then in control if you want them to monitor the session or not They can also log in at www tappecue net ...

Page 27: ...re can I buy replacement probes Occasionally our probes malfunction and need to be replaced This is usually because of too hot of temperatures or leaving them outside in the rain snow etc You may order new probes online at http www tappecue com If it is a manufacturing defect you have 90 days from the date of registration to claim a new probe s ...

Page 28: ...g outdoors all year round we recommend our weather case that is nema rated on our purchase now page My probe is reading a high value now what Water getting inside the probe into the tip may cause the probe to read a wrong value Drying out in an oven might fix the issue If you smoke with high humidity or water we can offer you a higher cost probe that has sealant put around the entry point Please e...

Page 29: ...4 x 2 Range Can send data for distances of up to 180 feet radii from routers with the antennae Display 16x2 Character LCD display Connections Four Stereo 2 5mm jacks for temperature probes USB A B connection for setup Lithium Ion Rechargeable Battery Power Supply Charger 5Vdc 800mA Wireless 802 11b g Wi Fi certified chip 2 4G networks 1Mbps and 2Mbps throughput speeds On Board Antenna ...

Page 30: ...rranty There is a one year limited warranty for any manufacturing defects of the Tappecue device including probes from the date of registration of the product as long as it has not been used inappropriately or is damaged by user This is a replacement type warranty Contact us at support innovatingating solutions com Most commonly the unit will be mailed it to us for examination and determination fo...

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