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INNOCIGS – WARRANTY & REPAIR
Warranty terms
Warranty claims are excluded for damage resulting from:
All products of InnoCigs are subject to strict quality control. You will receive, along with the legally required warranty, a
6-month warranty on all InnoCigs products. Wearing parts such as mouthpieces, clearomizer heads, tanks, leather cases are
excluded from the guarantee. The warranty period is 6 months and shall apply from the date of purchase from your dealer.
The date on your sales receipt is decisive. During the warranty period, devices that have defects due to material or manufactu-
ring defects will be repaired or replaced through the goodwill of the company InnoCigs. Replaced devices or parts shall become
the property of InnoCigs. The guarantee does not extend the warranty period nor does it initiate a new warranty in transition.
- Misuse or improper handling
- Environmental factors (Ex: moisture, heat, dust, etc.)
- Failure to comply with the safety notes of the device
- Not following the instructions
- Use of force (Ex: shock, impact, case)
- Submission of claims that have not been authorized through InnoCigs service addresses
- Unauthorized repair attempts
- Sending warranty repair in unsafe packaging